Norwegian Cruise Reviews for Romantic to Australia & New Zealand

Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
FAMILY SUITE
Photo Credit: DaisyWine
Horseshoe Bay Beach. Strong currents and no signage
Photo Credit: Zamer1230
Cruiser Rating
3.5
Average
172 reviews

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1-10 of 12 Norwegian Cruise Reviews for Romantic to Australia & New Zealand


Overpriced & disorganised

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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peter-b
6-10 Cruises • Age 100s

Standing in a queue with 2000 people to disembark in Auckland NZ while 2 staff look up each passenger manually in a book. I'll find out why in an hour or so. Worst disembarcation I've had in 30 years. Crew are stiff. Food is terrible (stale bread served up with dinner multiple times). Cabin so small there is no chair or table. Not enough space to walk down the side of the bed. Public spaces ...
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Sail Date: January 2020

Cabin Type: Inside


Worst cruise ever

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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lansim
10+ Cruises • Age 40s

No service Kaos when using tender Only care revenue with shore excursion otherwise they consider us as normal Cancel one day in darwin and not offer anything back Old Not well maintained No personnal service even 19 nights on Need to wait 15-20 min everynight with pager for go eat dinning room. Really basic. Night show always one signer with band almost everynight ...
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Sail Date: February 2019

Cabin Type: Family Inside


Worst cruise ever

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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Bali lou
6-10 Cruises • Age 70s

Cabin Type: Balcony Day two into our holiday cruise i received a rather rude letter in my stateroom, a courtesy phone call would have been nicer, stating that my credit card was stopped and i had my ship card cancelled,having checked and called my bank it had never been stopped..it was the the ships staff's fault..no apology and rude service at the service desk. Drink package extremely too ...
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Sail Date: February 2019

Cabin Type: Balcony


Norwegian Jewel disappointing

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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Stokate
6-10 Cruises • Age 40s

No words for this cruise. No basics like sugar salt or pepper unless you hunt someone down for them. Service is the worst I’ve ever received at sea. An hour and a half for a kids pizza . If you want vegemite they bring out a jar that you share with other passengers. An hour and a half wait for breakfast in the main dining room. Staff have no interest in helping passengers. If you want a warm meal ...
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Sail Date: December 2018

Traveled with children


Worst cruise we have ever been on

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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kevnicden
6-10 Cruises • Age 50s

Itinery was good, until they changed the whole 19 days , the day before we sailed. This ship had the worst service, worst food and as far as things to do on board,,,,bored,bored,bored. Its all about making as much money as they can on ncl. When you complained about things they just say thanks for your feedback. We got off after 9 nights, this was a 19 night cruise. Never had such rude staff, ...
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Sail Date: November 2018

Cabin Type: Inside


So many organisational issues, and poor customer services issues, such a shame!

Review for a Australia & New Zealand Cruise on Norwegian Jewel

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Yvonne S
6-10 Cruises • Age 60s

We chose this cruise due to the itinerary. However, NCL, were obviously trying to save costs at every opportunity, by arriving at container ports, instead of main ports, or using tenders and buses. Unfortunately, they were completely dis-organised in these tender operations which resulted in guests having to get up at 6 am in the Morning to get a ticket to get on a tender. Even when you had a ...
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Sail Date: February 2018

Cabin Type: Mini-Suite with Balcony


Worst Cruiseline EVER !!! Still chasing up the refund they owe me ! ! !

Review for a Australia & New Zealand Cruise on Norwegian Star

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MangoJJ
2-5 Cruises • Age 40s

First of all, the main reason for booking this cruise was because I was doing a Tour or New Zealand North Island which started and ended in Auckland. And since I live in Brisbane. Australia, this cruise was the "perfect" way home, cruising from Auckland to Brisbane for 6 days, was meant to relax on my trip back to Brisbane before returning to work....and then it was an easy 20 mins drive from the ...
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Sail Date: February 2017


Waste of time

Review for a Australia & New Zealand Cruise on Norwegian Star

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Sydney17
6-10 Cruises • Age 60s

We chose the cruise because of the itenary 8 stops in 21 nights but we were disappointed that 2 stops had been cut before starting Ho Chi Min City and Bangkok so from 10 to 8. We stopped firstly at Na Trang by tender, we then went on to Singapore for an overnight stop great place and got berthed, we then moved onto Bali nice resort and beaches lovely people, tendering process was a shambles on ...
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Sail Date: February 2017


Freestyle FLOATING----NEVER again !!!

Review for a Australia & New Zealand Cruise on Norwegian Star

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scootersdad
10+ Cruises • Age 70s

Chose this 33 day cruise based upon the ports listed. Weeks before the cruise found out the ship had engine problem ( and had been having for a long period). Had misplaced belief that Norwegian would have the problem repaired in time. Discovered days before flying out that 2 of the premiere ports( Vietnam and Thailand) were being cancelled As we cruised 4 more were cancelled. Passengers were ...
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Sail Date: February 2017

Cabin Type: Family Balcony


A total lie by NCL

Review for a Australia & New Zealand Cruise on Norwegian Star

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Pope Francis
10+ Cruises • Age 70s

I went on this cruise to see Australia, New Zealand Itinerary with the Port stops. We saw nothing and did nothing. (Continue Below) NCL lied to us right up to leaving for the cruise that the one Azipod s would be fixed. When they were not, I asked to be able to have our cruise canceled so we could get our own flight money back. They said no. (They were all ready offering a full refund on the ...
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Sail Date: February 2017

Cabin Type: Mid-Ship Inside


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