The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...
This has to be the worst cruise I have ever been on in my life! First of all it is very dirty like some of the areas wasn’t clean at all and has dirt on them or stains and in our cabin room there was a straight up cockroach we found, only one luckily and we called guest services but they did nothing to help us. Another thing is that some of the workers on there are rude, specifically one bartender ...
As others have said, lines, lines, and more lines. Want a drink - long line (average 20 minutes). Want to eat - good luck getting in any of the sit down restaurants - 45 minute wait the one time we went, 40 minute wait the second time. The app was about useless - not rhyme or reason to what you are "allowed to book" and what you aren't. You have to show up at least 30-40 minute before a show to ...
DO NOT TRAVEL ON THE EPIC!!!!! I have been on 9 cruises, this is my first Norwegian. It was by far the worst cruise ship I have ever been on. I booked July 31, 2023 for the cruise that left January 28, 2024. That is 6 MONTHS ahead. Requested a balcony room. I traveled with 20 friends. All but 4 of us got a traditional nice balcony. 4 of us (2 cabins) got this (see pic). This is not a balcony! I ...
I must start this by saying we have been on numerous NCL cruises and always found them to be 5 stars.
We went on the Epic the week of January 21st. The Epic was the filthiest NCL ship I have ever been on. The banisters were so dirty I used a hand sanitizer every time I came off the steps. The windows, and the balcony were disgusting. The room set up was awful, there was no real bathroom. There ...
We were so disappointed on our cruise on Norwegian Epic . We had a balcony suite and had to move around in single file! The room was not always cleaned and they told us they only had decaf coffee for cabins ! Our friends were also in a balcony suite and could not find life preservers in their cabin . After two days one of stewards found under the bed ! They notified the steward several days before ...
We chose this cruise because we were able to make it work for all six of us in our group. The entertainment offerings were sorely lacking. The only show that we enjoyed was The Choir of Man, and that show was only available a couple evenings.
We ate in the dining room “Savor” three times, at “Teppanyaki” once, “Moderno” twice and “The supper Club” once. The food was good everywhere except at ...
My family and I have always loved cruising with NCL. We have referred them to multiple people and always chose them over the others. However this sailing will be our last . It's our first cruise since COVID-19, and what a disappointment! Food has gone downhill; good steak or lobster? That's extra now! Wife made reservations months ago for the Savor since we are traveling as a small group of 13, ...
Norwegian has always been a must on my cruising lists for how nice they are. I figured this would be perfect for me and my husband since it was his first time ever going on a cruise and took years to convince. The crew itself were great! Ran thin but always so happy and nice. The ship was very outdated over booked and upgraded balcony room beds were just two cots pushed together. Sanitation was ...
Because i used to love ncl. After this cruise not so much. I am almost saphire and probably won’t make it to it. The food was awful. Pasta e fagioli was clear broth with flour in it. French onion ,onion and broth with a crouton and a spoon of cheese.
Cagneys surf and turf, lobster burnt from broiler and filet was tough as leather. Still charged me for it.
Room made up 3 times in whole ...