Recently sailed to Key West and Bahamas and loved the ship experience.
Ship was clean, staff was friendly, entertainment was good. Dining was well above average; for-fee dining was superb, included dining was pretty good!
Service on the ship and upkeep was excellent. Seems like the maintenance staff was always repainting and the ship was updated and in good condition.
The ship has ...
I wanted to try Norwegian.
I have been on several cruises with Carnival and Royal Caribbean and MSC. The food in the buffet was terrible. The hallway to the cabins smelled terrible. The staff was rude and the casino cheated my husband out of $3500.00.
We wasted our money and our time! When we got to Key West Norwegian wasted so much of our time to be at Key West. The food was terrible. ...
Obviously, we intended to go to Cuba, but...well, that didn't happen.
PORTS: This is my #1 purpose for cruising, so it gets a lot of weight on my opinion. After our timely departure from Port Canaveral (smooth, excellent in and out), we were scheduled to arrive in Key West 11 hours later at 3p. Once underway, they shifted it back another half-hour. Even though there were no other ships in Key ...
Older ship but well appointed. Some nicer underused areas to escape from crowds. Took our 7 month old and 7 year old. We had a mini suite with balcony which was good for us and 2 kids, the bigger bathroom helped.
Like how they made drinks available since it was all inclusive, not big lines to get a drink. Included dining felt good compared to other cruise lines.
Most the staff were very ...
This particular cruise that we took was a re-route from Cuba. The price was good and I wanted to see Freeport which I hadnt seen in years. The Norwegian Sun is an older ship, but was surprisingly fun and very enjoyable. The nighttime shows were excellent with a huge cast and a very big stage. The only two things I didnt like was the casino which was so smokey I could only take it for 15 ...
I got off the Norwegian Sun today after a 4 day cruise to the Bahamas with my mom. Are you ready for this tale?
After boarding on the first day, nothing was open and the rooms weren't ready. When we went to the room, we were given a single bed even though we booked a double beds. We feared my mother's luggage was lost, since it was several hours without it at the room. I spoke with another ...
Great family and friends cruise. Food in the specialty restaurants were outstanding. Bar service was great. Stateroom service was fantastic. Stateroom was awesome. Very spacious. Free style dining was fabulous for me and our family. Plenty to do and didn’t have to do anything. Met a lot of nice people as well as the interesting ones. Beach in Freeport was fun. Family went jet skiing. Didn’t take ...
This was by far the worst cruise I’ve ever been on. At the terminal the guest representative was handicapped deaf and could not hear or speak understandably.
Horrible ship in terms of layout and maintenance. They had poor customer service where the representatives do not understand English and most of the times do not answer their phones. This ship had filthy conditions, it was a hot ship, and ...
The food was bad, the waiter was good but there seemed to be no excitement from the staff. The freestyle meals are cold and not friendly.
The smoke on the ship from the casino was horrible. You could smell it 2 floors down in the dining area.
The staff on the ship were not educated on events and where to go many times we asked.
We have cruises many times and this was probably the most ...
I cruised with a group for a 60th birthday. We had originally booked a 7 day cruise with a different cruise line but the ship needed to be dry docked and they canceled our cruise two weeks before we were set to sail. The Sun had availability so we booked the 5 day cruise for the same week as the original cruise. I saw this as a great opportunity to try a different cruise line and I was excited ...