To begin, we were given a stateroom on deck 9 which was two floors from the theatre. It was noisy about 12 hours a day (we were earing singing and musical instruments on and off from 12pm to 12am. When we arrived in our cabin, the safety ... Read More
To begin, we were given a stateroom on deck 9 which was two floors from the theatre. It was noisy about 12 hours a day (we were earing singing and musical instruments on and off from 12pm to 12am. When we arrived in our cabin, the safety deposit box didn't work, I had to call twice and ask to an employee in the hallway and 4 hours later somebody finally came to fix it. We also had a bunk bed in the room, but when I opened it the sheets were dirty. I then call to request a change of sheets to that particularly bed, 5 minutes later, somebody knocked on the door and give me some sheets for me to change them by myself!
I called 30 days in advance to let them know that my boyfriend was lactose intolerant, we have cruised before and never had problems, but on this ship it was something else! When we arrive at the dinning room the first day of the cruise, I let our server know about the situation ( he acted like if he wasn't aware at all about the situation and told us that there was nothing that he can bring to him) Finally, one of the chef came at our table and offer roast beef with no sauce and salad without vinaigrettes!
Every morning (even on sea days) the captain woke us up around 7:30am to let us know about a lot of pointless information like the latitude and longitude of the ship (seriously who cares at 7:30 am??)
Also on sea days, the only activity was '' bingo time'', seriously not adapted at all for cruisers in their 20's.
Our itinerary was Los Angeles, San Francisco, Victoria (Canada) and Vancouver (Canada), this ship didn't have a retractable roof over the pool, the temperature was so cold, so on sea days, we weren't even able to swim. There was also no area on this ship for adult only, so there was a lot of kids in the whirlpools (which wasn't relaxing at all).
Therefore, we endend up at the spa for 40$us each to warm us up.
The disembarkation was also a nightmare, it felt like all the passengers were leaving the ship in the same time. There was a endless line to disembark the ship. Like NCL wasn't use to the disembarkation process ( they are suppose to do it many times a year...), we thought at the moment that we got lucky that anything bad happened during the cruise because we didn't see how they would have handle the situation.
The price of this cruise was pretty low, but with all the stuff that weren't included, like a relaxing spot (the only one was reserved to those who paid more than a thousand dollars for their 5 days cruise) or activities (beside bingo or art auctions loll ) or the poor quality of the shows onboard, we endend up with the conclusion that maybe the other cruise lines are sometime a little more expensive but you get more for your buck! Therefore we will never cruise with them again!
The only pros of our experience on this ship was that this is a pretty recent one, so the design of the publics area and our stateroom was nice and pretty much up to date. Read Less