This was my ninth cruise, after two on Disney, five on Royal Caribbean, and most recently one on Carnival just a few weeks back. Unfortunately, this cruise was just "fine" and I've canceled a future NCL cruise to book with another line. This is rare for me - usually I'm clamoring to book another cruise with the same line by the time I've disembarked. I was sailing solo for my birthday and because ...
I’m usually not one to write reviews, and I’m usually a pretty easy going passenger. Things happen, mistakes are made, it’s never a big deal. But this most recent trip - 4 nights from LA to Vancouver - I was so disappointed!! Truly! We booked a mid balcony room (no complaints there, great as always) and we had the premium plus drink package. Drinks were great, food was alright (complimentary meals ...
We were aboard the Jewel for the annual repositioning cruise from Alaska to the winter itinerary. There were several really great things about the ship that deserve 5 stars. But there were also several dismal things about the ship that deserve 0 stars.
First, the good news. I was highly impressed by the efficiency in embarkation and disembarkation. It went so smoothly! Very orderly and ...
We took advantage of Ncl free flight, that was a mistake. We landed at 8pm and had to be checked in by 10. When we arrived at cruiseport they treated us as if we were a huge inconvenience. They gave us our cards and told us to checkin onboard deck 6. The crew would not let us onboard said to go back and check in, after several minutes of arguing we were escorted to guest service. Our escort spoke ...
Celebrating a special anniversary. Embarkation nightmare. Supposed to board ship at 7P.M. which is a late boarding to begin with. At 11P.M. finally made it without any explanation as to the delay. Ate dinner at midnight. Company not terribly concerned about inconveniencing passengers. Due to the extraordinary delay Seattle was eliminated from our itinerary. Instead of three stops on our 6 day ...
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining ...
We have taken several Pacific Coastal cruises. We really like the itinerary since we live in the LA area.
The embarkation is the worst I have ever seen. We spent several hours in the Canada Place terminal. We arrived 30 minutes before the start of check-in (18:30). It was 20:45 when we finally got on board. We spent most of the time standing on our feet in a line to be admitted to the check-in ...
I had high hopes for this cruise since some friends of ours took it just a few months ago. Unfortunately, my husband and I were a bit disappointed. I have cruised many times on different liners and have always been in awe of the friendly smiling crew. This cruise was very limited on that. We were not greeted with smiles, some of the bar staff were rude, some of the servers in the restaurants ...
Beautiful ship and attentive crew. Comfortable stateroom. Good food, entertainment, amenities, etc. for just about any interest and taste. Theater shows were high-quality plus the go-kart track was a blast. Go figure - Getting back into pingpong was an unexpected bonus.
All of the good stuff had a terrible downside. Poor communication of key information such as boarding/disembarkation was ...
This was our 7th cruise overall and our 3rd with Norwegian. Overall not very blissful....I would rate it was average at best. What surprised me the most is that none of the staff went out of their way to provide exceptional customer service. Perhaps with this being their newest ship, they have yet to work all of the kinks out. At the end of the cruise you are Aurora given “ cruise hero” comment ...