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4 Helpful Votes
Sail Date: April 2017
Needed a short refresher cruise from a home port. We have sailed on several NCL ships including the Sky, Sun, Gem, Jade, Epic, Star, POA, and this last cruise on the Jewel. NCL has been consistent in their delivery of a nice lower cost ... Read More
Needed a short refresher cruise from a home port. We have sailed on several NCL ships including the Sky, Sun, Gem, Jade, Epic, Star, POA, and this last cruise on the Jewel. NCL has been consistent in their delivery of a nice lower cost product with a casual atmosphere, a little too casual in some venues....We have also sailed Princess, Disney and will be trying Celebrity in September 2017. The entertainment was adequate. The comedians Sam Fedele and Bob Brizendine, were FANTASTIC! Could have watched these Comedians all cruise. Luminescence was very good. The NCL group Souled Out was Fantastic! The Alambres trio were very good. The production show Band on the Run was TERRIBLE, Hokey and the Choreography of these talented kids was insulting to their talents. Le Cirque Bijou wasn't much better and we left after the Hokiness of Band on the Run. The food was typical, very good and ate too much of it. I do wish they did have a basic dress code, the tight tank tops on Men that looked dirty (also go by another name) should not be allowed in main dining rooms, very tacky. The service was pretty good in most venues with a few hiccups at O'Sheehans. The bar service was good, bought drinks individually and thought the $$ was fair. The food and dining experience was MUCH better in the Pay for Play venues. I liked Teppanyaki and Cagney's the best. Overall we had a great time, I make my own fun so really didn't have a big agenda. I wouldn't chose this ship until after a major refurbishment, I would chose another NCL ship. Read Less
3 Helpful Votes
Sail Date: April 2017
This was a very clean, happy ship. The washy-washy staff even had a guitar and would serenade us as we entered the buffet. We ate at all of the complimentary venues except Azura. All of them had tasty choices. My favorite for embarkation ... Read More
This was a very clean, happy ship. The washy-washy staff even had a guitar and would serenade us as we entered the buffet. We ate at all of the complimentary venues except Azura. All of them had tasty choices. My favorite for embarkation day is always the Shrimp Sandwich on Pretzel Bun in the Tsars. Even though the lunch menu there does not change, I never had the same thing twice. The Chin Chin was good and the fried calamari was plentiful. We also ate at O’Sheehans and the burger was good. We ate all our dinners at Tsars. There are scones, cookies and fruit daily in the Great Outdoors at 3PM. Stephen Jacobsen was our Hotel Director and made sure that every staff member under him was a team player and he gave out his phone number freely to make sure there were no problems that went unresolved. He was out in the public areas almost all the time interacting with cruisers and staff. We didn’t have any problem finding loungers at the pool. The comedian and comedian-Magician were both very good. The Latitudes’ Party had cheese and crackers and of course drinks. We had fun doing a few trivia games. We did all NCL excursions and they turned out fine. Read Less
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2 Helpful Votes
Sail Date: April 2017
I've wanted to do a Pacific Coastal since I started cruising. When I look at the Jewel the time and schedule were right along with the cost so I went for it. I got the beverage package and enjoyed that with many good drinks, and a ... Read More
I've wanted to do a Pacific Coastal since I started cruising. When I look at the Jewel the time and schedule were right along with the cost so I went for it. I got the beverage package and enjoyed that with many good drinks, and a couple of not so good pre-mixed ones, ick. I do wish NCL would allow for coffee drinks on the package but I was able to get a regular coffee with Baileys on the package at the Atruim. I had originally purchased an interior room but it went directly to a guarantee instead of letting me choose my cabin. That was fine with me since I didn't have any location requirements. When it finally was assigned about 70 days out, they had put me in a porthole cabin which I wound up liking very much. I also purchased a spa pass and enjoyed the spa thermal suite at least once a day. Since I had gone over the 250 minutes on my last cruise I just purchased the unlimited internet and decided I would do a live thread on the Norwegian board. It's titled "Live from the Jewel - 4/30/17 Pacific Coastal" there and under my CC name CoffeeGoddess. We did a cabin crawl and most of the cabins were really nice, except for the balcony on the balcony cabin. the coating had peeled up in places and the people in there talked about sticking to the floor when it heated up. Actually the entire Deck 14 forward on the ship was just like that with the coating missing in many places. Food was good, I ate in Azure twice for dinner and it was excellent with great service both times. Tsar's once at embarkation and it was super slow service; Sushi once and took a bit for the chef to come since I was sat exactly as they opened but the sushi was worth the wait. I also ate in O'seehans once and service there was also slow and the Garden Buffet always had a crowd but the food was good and I could always find a seat. The only real issue on this cruise was when I was waiting for the Group Coordinator, Luis, for our CC M&G. He was late, hadn't put up any signage, and when he finally showed blamed me because I hadn't called him back. Turns out after hearing from a couple of other people who had set up M&Gs with him on other sailings this very typical of him. Read Less
5 Helpful Votes
Sail Date: April 2017
Repositioning cruise is a great value and a fabulous itinerary with San Francisco and Victoria stops. We only had to purchase one-way flights home since we were able to embark from our local port of Los Angeles. I don't need a bikini, ... Read More
Repositioning cruise is a great value and a fabulous itinerary with San Francisco and Victoria stops. We only had to purchase one-way flights home since we were able to embark from our local port of Los Angeles. I don't need a bikini, binge-drinking cruise at my age so I enjoyed the cool, northwest climates. Although, we had very nice, warm weather on our excursion days. We could not believe the menus and the food offerings. They were tremendous. We chose the Unlimited Dining Package to take advantage of the discount on three specialty dining restaurants: Moderno, Le Bistro, and Cagney's. Each one was fabulous with unbelievably delicious choices and the best service possible. We have been boasting ever since we disembarked. We felt a little like royalty in Tsar's Palace with the Salmon Benedict! We truly enjoyed the musical entertainers, especially Lisa Volk on piano and R. R. on guitar. The Cirque de Bijoux was particularly impressive with the singers, dancers and acrobatics. We were touched by the staff filling the stage and theater, and then lining the hallway afterward. I know they must do this every week, but man, I'm a softie. The ship was a beauty, and always so clean! Our cabin steward, Charlton, was perfect and very stealthy. He always managed to monitor when we would be out to tidy up and provide new sheets and towels. He always had a joke for us when we saw him, too. I'm sure there could be a few more modern touches to the Jewel relating to technology, but we enjoyed un-plugging during the cruise since the WiFi is WAY too expensive. We spent time in the Thermal Spa Suite with two passes. I can't tell you how wonderful the steam room and heated mosaic lounge chairs and jacuzzi pool were. I also took advantage of the Med Spa services. Anyone who needs a happy place should steam and dunk and lay on a heated lounge chair. Brink your shades because on a sunny day, the light reflecting from the ocean is very bright and beautiful. Read Less
11 Helpful Votes
Sail Date: April 2017
My wife and I are Gold card holders with Carnival having been on 15+ cruises with them over the last 7 years so when we decided to try something different we went with NCL because the port in Long Beach California is so close by. As a ... Read More
My wife and I are Gold card holders with Carnival having been on 15+ cruises with them over the last 7 years so when we decided to try something different we went with NCL because the port in Long Beach California is so close by. As a note to understand some of my perspectives we are both in our early 50’s. My goal with this is to try and relate many of the questions that I had about the differences between the cruise lines and the overall ship experience. Frankly this is something that I looked all over the internet for and couldn’t find much about. First and foremost, here is what I believe is the main difference between the two; Carnival is setup as a weeklong party and NCL is set up as a weeklong vacation. I know that doesn’t completely make sense but try to think about it. NCL was all about relaxation and Carnival is all about partying. For myself, I don’t believe this changes the overall ratings of the cruises it just made things feel a little different. It is hard to walk around on a Carnival ship without being asked if you want a drink, on NCL… I had to wait multiple times in line at a bar because they didn’t have the bar staff approaching people that were sitting down. I sat 18 feet from the bar (yes I know I could get off my butt and go to the bar but there was a line) for over 20 minutes and then finally got up since no bar staff came around. (as a side note, on day one this wasn’t the case….. I just don’t know where all the staff that was there on day one disappeared to the rest of the cruise.) This wasn’t the case in the Casino where they always had plenty of staff to get you a drink. My wife and I also joked that on Carnival you dodged strollers and on NCL you dodged walkers…… again this is not a bad thing. On day one the ship was filled with the sounds of James Taylor, ACDC, Kansas, Zeplin,….. I could go on and on but the point is I knew 90% of the music that was played on this ship. ( you could really feel that they are going after my generation) On Carnival the music is party music, calypso by the pool to give the Jamaican vibe and more modern music in the other areas. Again, this doesn’t make things better, just different. My final comparison before I actually just focus on this specific cruise and ship. The atmosphere… the visuals, the overall appearance of the ships interior. Carnival is again a party... crazy colors and bright lights and odd décor that just makes your eyes bobble a bit when you are really drunk. NCL was much more elegant, relaxing, sit a spell……. Overall I love being on a cruise ship and getting away from the world. No phone, no email, no noise of the world bugging you. I hate that they are now starting to offer internet packages on the ship…. I go to these things to get away from it all….. 15 minutes away from port your phone stops working and just let the peace of life flow over you. Now this specific cruise and ship: We had an interior cabin. I like this since I can have a few drinks in the early afternoon and go to the cabin and take a nap in darkness. Awesome. It is also so much cheaper and what the hell do people spend huge dollars for a fancy room when there is so much to do on board? Maybe I am just a cheap skate…….. I would rather spend the money on the extra dining and drinking. Dining 1. It’s a cruise ship guys…. I read some reviews and they complain the buffet wasn’t exceptional, etc… It is a buffet. That’s all. And guess what, it’s basically the same buffet on day one as day 5 and day 7. I say that to let you know you are going to get sick of it. It is good but pace yourself so you don’t eat everything on day one thinking it will be different tomorrow, it’s not. So, try one thing today, one thing tomorrow, etc... this will keep the overall feel of it fresh. Dining 2. NCL has an interesting concept where you can go to various restaurants that are included in the price and a few that you pay extra for. We went to the Chinese restaurant and were surprised that it was pretty good. I suggest this to everyone…. and its free… (remember I can be a cheap skate) We also paid for the teppanyaki. We had a great time and the food was great, not amazing, great. I suggest this also. We never went to the “dining room” so I can’t say anything about that. Embark and debark… it’s a ship. Most of the waiting is due to security. There was a line but who cares, you’re on vacation. Getting off the ship was fast and simple. We always carry our own bags. Entertainment. The magician comic was the best on board. The other shows were okay. We did fall asleep with these two acrobats that just bored the crap out of us. I WILL STATE THIS AGAIN THOUGH… THE MUSIC WAS AWESOME! It was just nice walking around the ship and finding so many great live singers playing music that I grew up with. 70’s and 80’s tunes 90 % of the time. I was happy. Fitness and Recreation. I think this is the sports category……. The only exercise I got was lifting a drink up….. have to read someone else’s review to find out about this. Overall I had an absolute blast…. I always do. If you come to relax and just enjoy life, you will be doing well. If you come to be treated to 5 star service and the most amazing food on the planet…. You better start spending some serious cash and not bother with either Carnival or NCL. It is a good time. Good food. Good Drink. Peace and quiet. One last thought… not trying to be a jerk or anything…. If you have little ones that have to be in a stroller, take them to Disneyland. I know these cruises have a kids area, I have never been inclined to visit that part of the ship, but do you really go on a cruise to push a stroller around? How about if you go on a Disney cruise, twice the price, but the kids will probably have a great deal more fun. Just a thought. Enjoy. Read Less
Sail Date: April 2017
we came with a party of 38 people the service on board was excellent, the food at the buffet had a lot to offer and was very good, and the fine dinning was excellent but some of the servers could have been a little more friendly, the on ... Read More
we came with a party of 38 people the service on board was excellent, the food at the buffet had a lot to offer and was very good, and the fine dinning was excellent but some of the servers could have been a little more friendly, the on board activities had a lot to offer or you could sit back and enjoy the cruise. This was my 3rd cruise and my first with Norwegian and was by far the best. Our Cabin was always clean as was the bath room the stewards could have not done any more to make us feel welcome. Being a smoker there were a few places one could go with out being a social out cast. My partner and I were very happy with the service so much so we will be going with Norwegian on our next cruise to Alaska next year. Would like to thank all the crew for a wonderful break Read Less
1 Helpful Vote
Sail Date: April 2017
We chose this cruise because it went where we wanted to go. We loved it. Our first time with Norwegian. Why had no one told us before? We have only ever cruised with Princess. We will definitely go Norwegian again. The rooms are a little ... Read More
We chose this cruise because it went where we wanted to go. We loved it. Our first time with Norwegian. Why had no one told us before? We have only ever cruised with Princess. We will definitely go Norwegian again. The rooms are a little smaller, but who cares? The bathrooms are MUCH larger. Actually spent time lounging in the shower. So many food options too. Staff was friendly attentive. Cirque shows and musicals were outstanding. We never felt crowded and never waited in a line-up. I hate buffets and yet these had beautiful and delicious ethnic foods. And (OMG!!) an espresso machine for your morning coffee included. Help yourself. We also loved being able to get on and off the ship with such ease. No hassles. It seems they just assume you know what you are doing so no one is directing you at every corner. Thank you, Norwegian! Read Less
9 Helpful Votes
Sail Date: October 2016
This was the worst cruise ever!!! It was to stop at mazaltan/Puerto Vallarta/cabo. One week prior to sailing we received a email that Mazaltan was to be cancelled because they needed to have routine maintenance on the ship in Puerto ... Read More
This was the worst cruise ever!!! It was to stop at mazaltan/Puerto Vallarta/cabo. One week prior to sailing we received a email that Mazaltan was to be cancelled because they needed to have routine maintenance on the ship in Puerto villarta and we would be there overnight we thought ok we can deal with that. We get on ship to discover our cabo excursion was cancelled so we go down to schedule for another one and the ones we want are sold out ok we decide we will just shop in cabo and do our own thing. We go to schedule our specialty dining and they are full we have to eat at 10:00 pm and one of them were totally booked. The 2 days at sea were lacking of entertainment and the staff is so rude the bars usually only had one bartender so the wait was ridiculous. We get to Puerto Vallarta and our excursions were awesome on the second day was told to be back at the ship by 2:59 we would set sail at 3:30 pm ar 8:00pm the captain came on and said the URGENT maintenance (they had said it was routine) had taken longer and would set sail by 10:00 pm for cabo. The next morning at 8:00 am the captain came on again stating we were not able to set sail until 11:30 that night and they would have to cancel cabo. So NO MAZALTAN AND NO CABO we were at sea for 5 days of the 7. The food was by far monotonous the same thing over and over again. The staff became more rude because the guest were frustrated. We only seen one port and everyone wondered why we paid all these port fees they did agree to refund 25% of the cruise on our last day but that is really a insult seeing how we not only did not see 2 ports but also waisted a week of vacation. I have cruised many time on other cruise lines this was my first on Norweigen and it will be our last. We had planned to schedule a Alaska cruise with em them while there but I will find another cruise line for that. Read Less
23 Helpful Votes
Sail Date: September 2016
We choose this cruise for the itinerary and to see if we might like to start cruising with NCL. Took about 30 minutes to decide once was enough. We had the ultimate beverage package which included nothing but alcoholic drinks. Had to ... Read More
We choose this cruise for the itinerary and to see if we might like to start cruising with NCL. Took about 30 minutes to decide once was enough. We had the ultimate beverage package which included nothing but alcoholic drinks. Had to purchase specialty coffee and bottled water. The poor servers spent as much time apologizing to the guests as they did serving. We ate in the specialty restaurants each night (part of our package). It was good, service was fairly good in most places. Our only main dining room experience was for breakfast our server was very sweet and nice, but slowwwww. Cabin attendant was also nice and efficient, we are used to getting to know and converse with our stewards. He said hello to us twice in 5 days. No communication about anything from start to finish. Cabin was small but lots...LOTS of storage, the shower was one of the best on any ship. We purchased the thermal spa pass and used it a lot. As always there were chair hogs and people that couldn't understand the concept of quiet and serenity. When it was good it was very very good, glad we spent the money for the most part. We didn't watch any of the evening shows so no comment on that. We have been on older refurbished ships with other cruise lines, in our opinion the Jewel showed her age. Not a very elegant ship, but this is very subjective, other guests found her beautiful. Final day was completely disorganized and poorly managed. It's like management on this shop missed Cruise Organization 101. Bottom line NCL is not for us, but we are quiet, non-party people. We have busy social work lives and prefer to just enjoy each other's company when cruising. Read Less
8 Helpful Votes
Sail Date: September 2016
My husband and I cruised on the 10 day Alaskan cruise on the jewel last year. This year we chose to fly into Seattle and spend some time then take the Amtrak to Vancouver where we spent 4 days then board the Jewel to cruise back home to ... Read More
My husband and I cruised on the 10 day Alaskan cruise on the jewel last year. This year we chose to fly into Seattle and spend some time then take the Amtrak to Vancouver where we spent 4 days then board the Jewel to cruise back home to LA. We love the Jewel which is why we chose to cruise on it again. First of all I'd like to say that I think many people have super high expectations from their cruises instead of just trying to enjoy their cruise. I broke down the cost and this cruise cost 130 dollars per person per day. That price includes a room with a view-we had been given a free upgrade to a balcony a few weeks prior and we are only bronze members, transportation back to LA, food, 3 specialty meals, entertainment and unlimited beverages. It also includes all the taxes as well including service charges for the meals and beverages. When I hear people complain that they didn't get lobster or bottled water I am always sort of frustrated. It's a great deal-you are waited on and entertained and your room is cleaned twice a day, If you don't take advantage of all the cruise does offer it's on you, not the cruiseline. And one more thing-If you do your research you would know all costs including gratuities, This is not specific to NCL-all cruiselines charge prepaid gratuities now. Now about the cruise-We took the earliest check in time. Embarkation in Vancouver went pretty smoothly, We had to wait an hour or so but boarded the ship at about 11:45. We went and checked out the buffet and it was crazy so we headed to O'Sheehans and were seated with a drink in our hands and lunch ordered by noon. We love O'Sheehans. The meatloaf, pot pie, fish and chips and tuna sandwich are great and the brownie cheesecake with caramel sauce and marshmallows is to die for! As far as food last year we only ate in the main dining room once and we were with a large group which was fine. This time we ate twice in Azura-we loved it. The food was great-here's my take on it. I cook dinner every night. I don't need a fancy meal-if I am being waited on and served food that is hot and tastes good-that's a vacation. We ate lunches in the buffet or O'Sheehans, As far as the buffet goes we always found something we liked-Tip-take a jacket with you and find a table first. Leave your jacket at the table then get your food. If you try to find a table after getting your food you will be eating cold food. We ate in Modeno the first night. The meats are so good. We love the pineapple too-wonderful meal! Our next specialty restaurant was Teppanyaki-Amazing. The show was great and my husband who isn't much of a steak man said the filet mignon was the best meat he had ever tasted! The garlic rice is yummy! On the last night we ate at Cagney's. Delicious! Great service and wonderful food! As I stated we had a balcony room-you can look online and find the best rooms on the ship-there's info as to what rooms are under bars and restaurants etc. Just do your homework. We loved the shows-we went to each one. That's part of the experience. The lounge acts were fine. We enjoyed spending some time outside-it had been too cold last year! The band Prism was lots of fun-we went to see them every night and the Beatles Tribute was awesome. There was plenty of fun to be had. The cruise director Archie was around often and very friendly. We saw a few people we recognized from last year. A waiter in the Spinnaker lounge and the Hotel Director Steven. We had a word with him one day, telling him that we enjoyed our trip so much the year before and decided to cruise again on the jewel. The next day we found chocolate covered strawberries and a bottle of wine in our room along with a note from Steven. That was so nice! A special shout out to our amazing room steward Jason. These guys work really hard! I brought him a chocolate from Victoria and he was so appreciative. We probably saw him at least 3 times a day. Great great service. We love the freestyle cruising-being able to go eat whenever we feel like it is great. Sure some people dress pretty casually but that certainly doesn't ruin anything for me, As for the condition of the ship-of course things are going to get a bit run down. Do the math-there are 2300 people on the ship each week. But you will also see people polishing and cleaning areas of the ship constantly! Overall I think the condition of the ship is above average. We went to Victoria again on this cruise. On our first visit we only had the afternoon so we just walked around. This time we were there most of the day so we walked to Fisherman's Wharf then took a water taxi into Victoria. I had a groupon for the big bus hop on hop off. We took the full loop around then got off and had a wonderful lunch at Sams Deli. The coast of Victoria is so pretty! We walked around and did some shopping. Make sure to stop in at Beavertails when you're in Victoria-they are these flat paatries with your choice of toppings-you can even get half and half and they have yummy gelato too! Our second port was Astoria. We had been there and to the column so we just walked along the river walk a bit and took some pictures. There were some vendors selling some great artisan items. Astoria is pretty. We enjoyed our 2 days at sea. Very relaxing. I highly recommend a cruise on the Jewel-we are getting ready to make our reservation for the 10 day alaskan cruise for next September-the Jewel is heading to Australia after that! Of course there are always a few things that could be improved. The lounge acts could be better, the bar city bartenders could be friendlier and they could have diet coke instead of diet pepsi!! But Norwegian is great for people that like to have fun and appreciate the free drinks and meals offered! 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