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South America Norwegian Sun South America Cruise Reviews

Norwegian (NCL)
Norwegian Sun
South America
Departure Port

Traveler rating

Excellent

57

Very Good

87

Average

47

Poor

34

Terrible

14

Cruise type

14 South America Norwegian Sun South America Cruise Reviews


Abbie111 avatar

Abbie111

1 Review Written

The nightmare holiday aboard the Norwegian sun

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I thought the cruise ship itself was a disappointment from start to finish. I went on this holiday with my mum and dad who were also appalled with the ship. Boarding the ship we were never told about the previous ...
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Sail Date February 2018


Peter-W avatar

Peter-W

3 Reviews Written

11 Helpful Votes

Substandard Acute Gastro Enteritis Plagued Ship - Wonderful Ports

Re NORWEGIAN SUN depart San Antonio (Santiago) 17 Feb 2018 heading to Miami. (Departure port was changed from Valparaiso to San Antonio shortly before the cruise) On arrival in our Cabin we were told that: ...
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1 photo

Sail Date February 2018


norbond avatar

norbond

1 Review Written

5 Helpful Votes

Worst Cruise Line Ever

1st This is too small an area to list the problems we encounterd on the ship. The biggest being the noise levels due to ship refitting being done while we were cruising. DB levels were off the charts very ...
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Sail Date February 2018


Espro1 avatar

Espro1

1 Review Written

4 Helpful Votes

Best avoided. NCL are driven only by money.

Cruised around South America with NCL. The ship was old and numerous things in the room did not work or were broken. Food was very basic quality and there was no variety. Same menu every day. NCL seem to have a ...
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Sail Date January 2018


*WorldTraveler avatar

*WorldTraveler

1 Review Written

3 Helpful Votes

A trip of life time ruined at start

On our NCL cruise aboard the Norwegian Sun, November 2 -- December 2, 2016, the staff was out of control.  Room cleaning was completely substandard.  Staff made little response to requests from the passengers.  ...
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Sail Date November 2016


lafatso avatar

lafatso

1 Review Written

2 Helpful Votes

Service issues

If you are looking to go on a cruise where service is great, staff are happy...do NOT take Norwegian Sun!! Leadership on this ship and Guest Service manager, do NOT have a clue of what service is all about. She ...
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Sail Date December 2016


karishma992 avatar

karishma992

1 Review Written

16 Helpful Votes

Disappointing, worst cruise we've been on

This was our first Norwegian cruise. We chose Norwegian Sun because we wanted to go to a place we hadn't before, which was South America. We also wanted a cruise ship that was sailing for both Christmas and NYE. We ...
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Sail Date December 2016


texascruisers1 avatar

texascruisers1

2 Reviews Written

10 Helpful Votes

Why we would not travel on Norwegian Cruise Lines again.

Cruise Critique The Norwegian Sun is old and needs a complete gut job, not just a new carpet and nine days in dry dock. The sofa bed in the stateroom is hard as a park bench and needs replacing. All mattresses ...
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Sail Date March 2016


Jackie1620 avatar

Jackie1620

2 Reviews Written

6 Helpful Votes

Worst Cruise Ever

The cruise ship staff and the cruise ship line were completely out of touch with the passengers wanted and expected. It strarted from the monent with got on board. Our previous cruises we have made a point of ...
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Sail Date December 2015


Vic McCown avatar

Vic McCown

1 Review Written

4 Helpful Votes

Don't Cruise NCL

Having been on many cruises, this was the worst. The ship was in bad condition from one end to the other. Being a latitudes member, one of the so called perks is bed turn down and a chocolate. The ship ran out ...
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Sail Date November 2015


rosachou avatar

rosachou

1 Review Written

3 Helpful Votes

What an aweful experience!

1. To embark we had to wait in line for more than 2 hours even when we arrived at the pre-registered time. We had to wait from 1:30 pm to almost 4 pm to board the ship. 2. Again we had to wait for 1 hour at ...
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Sail Date November 2015


Donaldc134 avatar

Donaldc134

1 Review Written

Where to start!!

We just got back from a 14 day cruise from Valparaiso. This had to be the worst run cruise I have been on and ever hope to be on. The ship is DUE for refitting and repair. Our closet door and frame were hanging on ...
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Sail Date January 2010


sexysenior avatar

sexysenior

1 Review Written

Cruise from HELL!

The only example of responsiveness to our needs occurred early in the trip. When we booked our trip I discussed cabin selection with a NCL representative due to my physical condition, very bad circulation in my ...
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Sail Date December 2009


Poppatop avatar

Poppatop

1 Review Written

4 Helpful Votes

NCL SUN

NEVER AGAIN ON NCL!!! Wanted to do Panama Canal so decided to do this one. The cruise before had 80 illnesses and no one contacted us to inform us of the issue. We were not able to board ship until late afternoon ...
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Sail Date February 2018


Norwegian Sun Ratings

CategoryEditorMember
Cabins3.54
Dining4.03.7
Entertainment3.53.7
Public Rooms4.04
Fitness Recreation3.03.7
Family3.53.8
Enrichment3.03.3
Service3.54.1
Value For Money3.53.7
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