1.Excursions were poor:
a. One poor English-speaking guide without a microphone for 40 people If your in the back of the bus you hear nothing.
b. Excursions were not as advertised. I paid over $260 to go to an island to get pictures of South American birds but we never got on the island we were to go to and I feel very cheated.
c. The setup for boarding excursions is poorly ...
My mother's friend chose the cruise. My husband and I came along to help my 89-yr-old mother. The cruise started in San Antonio, Chile and ended in Miami. We had two additional stops in Chile, two in Peru, one in Ecuador, one in Costa Rica and one in Columbia. There were shore excursions available in all the ports, but we prefer to walk around and go geocaching. Often there were locals selling ...
Wanted to see S America, a Gold Member and travel with 4 other couples 5th cruise!
NCL this was the worst cruise, our toilet would not flush on demand, button pushed nothing ... middle of night it flushed reported numerous times! Restroom stall doors held on with electrical wire ties(casino men's room). Mens room at The Windjammer had a hole in the wall covered by cardboard and duct ...
Although the Norwegian Sun has been recently renovated, they have a serious problem with proper ventilation. Smoke from the casino and designated smoking areas infiltrated the public areas of the ship. Why do they put designated smoking areas near the pool and over the aft eating area? It makes no sense. We felt that we could not get away from the smell of smoke.
For whatever reason, ...
Back to Back from Miami to San Antonio and San Antonio to Buenos Aires.
Best cruise(s) we have ever taken.
Ship was excellent … clean, spotless, correct passenger size (about 2000 people), friendly crew, excellent food, calm, peaceful and simply the best.
Celebrated Christmas and New Years on ship and they had special dining AND special celebrations for both holidays.
Cruise Director ...
This is our 6th cruise, first time with Norwegian.
Staff could be bossy, intimidating and unfriendly. Unpleasant encounters during drill, at Shore Exursion desk on fifth floor, at Seven Sea restaurant and at our state room. In our past experiences with another cruise line, we became friends with staff at dinning and state room.
Like other passengers, we felt the program was poor. We wish ...
I had done this Panama Canal cruise on the Norwegian Sun in the opposite direction from Miami to Cabo San Lucas and it was wonderful. This was the 'cruise from hell' from beginning to end.
The problems began in Santiago, Chile where the airport was full of scammers pretending to be helpful with badges on indicating they were airport employees there to help you when in reality there were there ...
We did not have a very good experience on board the Sun. I had ordered wine and strawberries for sailing day. They did not have them ready in our state room. I had to asked for it and that way it ruined the surprise. The wine they brought THE FOLOWING DAY was of inferior quality of the one I had purchased before through their website. When we bought the tickets through their website the offer was ...
I agree with everything that Peter W has written about this cruise.
We selected it primarily for the itinerary - the chance to visit more of South America and to transit the Panama Canal - this was the highlight of the voyage.
Embarkation Port: First this has been switched to San Antonio from Valparaiso due to issues with labour and port authorities; not advised directly by NCL of this. ...
The ship was due in for a major refit so the wonderful NCL decided it would be a good idea to start early and hammer and drilll on the roof of the largest lounge (Observation) during daylight hours.effectivily closing this area. During cold days this made other available seating in the warm areas difficult to find and what seating was available was tired and uncomfortable.. All external windows ...