This was our 4th cruise and third since covid. Alaska does not disappoint and we will be going back. As far as Norwegian is concerned I will need a lot of convincing to try them again. Our room was dirty when we arrived Drawers covered in dust bunnies and they were still there when we left. There were items from the previous cruisers still in the room when we got there. We didn't meet the room ...
We chose this cruise specifically to see the Hubbard Glacier. The cruise was a huge disappointment from the start. Our balcony cabin was dirty when we arrived. Fingerprints/ handprints on the slider and full length mirror. Stained shower curtain that should have been replaced. Food was generally awful. My first dinner in the main dining room consisted of the world's smallest spinach salad, ...
Norwegian was unwilling to offer restitution in any way when contacted regarding our wretched experience with them. They eventually offered an onboard credit (useless since we will NEVER sail with them again) when we filed a BBB complaint. In an effort to prevent others from the same experience and financial disappointment, I am sharing my survey responses to NCL below:
Part one:
A top ...
My husband and I have never been on vacation together and we were celebrating our 21st anniversary. I was on a Norwegian cruise to Alaska 15 years ago and it was absolutely amazing, fantastic food and over the top cabin steward, got animal towels and it was so clean!
I wanted to do something special with my husband for our anniversary, and decided on the Norwegian Sun. It was a 10 day cruise ...
First of all we knew this was an older & smaller ship, this is awhy we chose the Sun for this particular vacation.
I am a mom to four kids and safety is a huge concern of mine. We requested a correctly fitting life preserver for my youngest child prior to setting sail. We were told that the cabin stewards were extremely busy with suitcases and we would have to wait. Okay. No life jacket was ...
We chose this cruise for the itinerary and the 3.7 reviews. Someone must have gotten paid to give them a decent rating. Perhaps the specialty dining would have been worth eating but we actually lost weight on a 20 day cruise because I refuse to pay extra for food that should be part of the cruise The tea was tea flavored beverage. The orange juice was Orange juice cocktail. Grilled fish....what ...
Very disappointed with NCL on our latest cruise. The ship was dated, should have done our homework on this ship first, yes our fault but not only that the ship broke down in Colombia, no electric which meant no air con, extremely hot in Columbia! We had to stay in port overnight but 2 full days there! Was allowed off the Ship but nowhere to go, no shuttle buses were put on, Columbia a bit of a ...
Travel with Alan had a killer deal on a 21 day Panama trip. Ok, where to start: Soaked cabin floor, had to move. Likely black mold! They tried to fix it by blowing hot air around the cabin! Moved to worse cabin location at the very aft of the ship. Heavy rocking and vibrations. Forced to move during Panama lock run Missed two hours of Panama Canal Screaming balcony door all night Rattling ...
We wife and I booked this cruise as a getaway!
We live in South Florida and flew to Seattle for the 20 day cruise back to Miami.
We upgraded to a balcony suite. Bigger room and balcony, but all the suites on the 11th floor are the noisiest on the whole ship! Your underneath the Spinnaker Lounge which goes on until 11PM and the maintainable work goes in until 12.30 AM, but that’s not the ...
Don’t bring anything import or of value on this ship. Had my jewelry stolen from our room that was passed down from my mom…..this was my first cruise and don’t think I would go on another after that terrible experience :( Really unfortunate that it didn’t go better, I was really looking forward to my first cruise. Rooms were very cramped, it took an entire day before we saw our luggage & I ...