We chose this cruise because we wanted to go through the Panama Canal and had been to most of the Mexican ports that would be covered by a cruise starting or ending in California. We were particularly interested in the Colombian ports, which were cancelled two weeks before our sailing date and NCL would refused to let us cancel and get our money refunded. Supposedly the ship had "mechanical ...
I chose this cruise for us to get closer to Easter Island where we were planning to visit but Norwegian Star Cruise Line was not an enjoyable cruise for us this time...and I thought it could have been nice as the other one I had.
Most crew or officers don't greet cruisers but only a handful of waiters and Bliss Ultra Lounge blonde bartender; food quality were average, fruits were not ripped, ...
We did the back to back Norwegian cruise, leaving Miami and ending in Buenos Aires.
The restaurant, cabin and cruise director staff was AMAZING. The on and off cruise systems were horrible. Causing hours and hours of waiting in line on ship, and being out money.
ADMINISTRATION WAS A NIGHTMARE.
Things I wish I knew as a cruiser.
* Keep all receipts and if any concern email vs. ...
Chose this for an extended family cruise (3 suites) for our 50th anniversary. Panama Canal on our bucket list. The cabin was nice, cabin steward attentive, and the restaurants were OK but not something to write home about. Entertainment meh. We did enjoy the talks about the Canal.
Customer service desk personnel were unacceptable and mostly just angered us by blaming ship problems on us (it was ...
2/15/19 - 3/1/19 NCL Star Panama Canal Voyage
Top screw ups
1. Free internet, ha ha, ha, 250 minute perk what doesn’t work properly or frequently; isn’t free or useful. Waits at Internet cafe could be as much as 60 minutes.
2. Cable/internet stations FOX, MSNBC, BBC, were very frequently not available as is the case right now as I write this, Thursday, 2/28/19 beginning at 6:40 AM and ...
I would have expected the quality of the food to be as good as Denny’s. It did not come close
When you go to specialty restaurants 20%is automatically added to your check. Then the tip line is left blank. “ in case you want to add more!”
Even the onboard internet to make on ship texts and calls was charged for
I won’t be doing another Norwegian Cruise. All the other products n the ...
We choose this cruise to go through the Panama Canal. From day one, it started out bad. Our one son purchased the Ultimate Drinking package, but it didn't show up on his account. Even before leaving Los Angeles, we went to the front desk and said he had it on his account. We called the agency we had booked the trip and told her the issue, she contacted someone at NCL and he sent 4 emails to the ...
Just finished a Panama Canal cruise on the "newly refurbished" NCL Star. While not a major cruiser (15 cruises total) I unfortunately have to rate the Star's layout as Poor. While not important to some, I feel cruise ships should have a bar or siting area that is enclosed and shows a view of the ocean or pool area. The Star has neither. It does have an open area on deck 14 that views the pool but ...
We looked forward to this cruise for over a year. Last time we cruised with NCL meals were awesome, entertainment top notch, service was excellent and staff very friendly. We purchased extras on this cruise, unlimited beverage package, tour package and paid gratuities. During this cruise it was very hard to have someone to take a drink order while around the pool, you had to go to bar and order ...
I do not believe I will ever travel on NCL again. The staff was fair to say the least, of course there were some that were excellent but they were very few. Most were not very personable. The dinning and food was terrible unless you were in the specialty dinning areas (which you have to pay more for). The anytime dinning was not convenient, if you did not pre-book your time before your cruise you ...