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Norwegian Star Cruise Reviews for Family Cruises to the Western Caribbean
4.0 / 5.0
Editor Rating
2612 reviews
3 Awards
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Cruiser Rating
3.6
Average
365 reviews
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Most helpful review
Norwegian: stand in line for some horrible service!
"Short and sweet----DO NOT TRAVEL ON THIS SHIP!! -horrible services through the whole ship - not enough staff - overworked and crabby staff - lines for everything - not enough pools - up charge for..."Read More
Fujjji13 avatar

Fujjji13

6-10 Cruises

Age 30s

Filters

1-10 of 32 Norwegian Star Cruise Reviews for Family Cruises to the Western Caribbean


America the mediocre

Review for Norwegian Star to Caribbean - Western

Bambinothebad avatar

Bambinothebad

2-5 Cruises

Age 60s

A colleague had told me Norweigan sucked, and that it is owned by a rich Chinese family and not by Norway. Turns out, he was right. The food was mediocre to bad. The service stunk. Every time we asked for anything we were ignored, or told, "I don't know, madam." Our room steward routinely forgot to restock towels, creamers, etc and was hard to locate. The shows were.pretty good. The ports were ...
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Sail Date: April 2013

Departure Port: Palermo (Sicily)

Cabin Type: Aft-Facing Balcony


Most terrible vacatioin I have been on.

Review for Norwegian Star to Caribbean - Western

mrschris avatar

mrschris

10+ Cruises

Age 70s

Since this was a family trip, (15 of us 7 kids) we thought it would be nice to cruise. It was over President's week, and this seemed like it would work best. It turned into one of the worst vacations I have ever taken. Check for 15 people seems to be something they are not used to. We checked in by family, but the ones waiting were nearby. There was a cruise employee that stood there and told ...
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Sail Date: February 2016

Departure Port: Melbourne

Cabin Type: Mini-Suite with Balcony

Traveled with children

7 Helpful Votes


Norwegian: stand in line for some horrible service!

Review for Norwegian Star to Caribbean - Western

Fujjji13 avatar

Fujjji13

6-10 Cruises

Age 30s

Short and sweet----DO NOT TRAVEL ON THIS SHIP!! -horrible services through the whole ship - not enough staff - overworked and crabby staff - lines for everything - not enough pools - up charge for good meals and drinks - dinner took way to long, had horrible service, and food was boring,bland, and most of the time COLD ! - they say "free" special package but you then have ...
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Sail Date: March 2016

Departure Port: Melbourne

10 Helpful Votes


Not the service I expected.

Review for Norwegian Star to Caribbean - Western

bhumbert avatar

bhumbert

10+ Cruises

Age 60s

Terrible service. In order to get a drink from any bar you had to stand in a long line (30 minute waits). If a bar ran out of a drink they would not order another bottle, you would have to go to a different bar. Very little wait staff around the pool. Buffet food was awful (penne pasta with hot dogs cut up in it, YUCK). Bread on the ship always seem stale except in the Italian Restaurant. ...
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Sail Date: March 2016

Departure Port: Melbourne

Cabin Type: Mini-Suite with Balcony

4 Helpful Votes


Can a cruise line possibly do this many things wrong?

Review for Norwegian Star to Caribbean - Western

Madcap Minx avatar

Madcap Minx

10+ Cruises

Age 70s

This was the most inept crew I have ever dealt with. The most important screw up was the SHIP SPONSORED TOUR in Cozumel. It was the Salsa & Salsa. NCL sub contracts with a company called Tropical Tours. Lulu loaded us into taxi cabs and sent us to the resort. The making salsa was great but the trouble came afterwards. She told everyone leaving right away to get into a line. Lulu put 8 ...
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Sail Date: March 2016

Departure Port: Melbourne

Cabin Type: Obstructed Oceanview

4 Helpful Votes


A Total Disaster!

Review for Norwegian Star to Caribbean - Western

Cristina1968 avatar

Cristina1968

10+ Cruises

Age 50s

We cruised on norwegian in europe october 2015 and won a free trip playing bingo. the cruise was lovely, the food and service great. We decided on this particular itinerary since a few of the ports were new to both of us. the nightmare began with a 2.5 hour line up to board the ship! at this point, we had no idea that some passengers had been sick on the previous ship and therefore they ...
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Sail Date: February 2016

Departure Port: Melbourne

Cabin Type: Oceanview Picture Window

7 Helpful Votes


Norwegian has drastically reduced their quality.

Review for Norwegian Star to Caribbean - Western

nicole1978 avatar

nicole1978

10+ Cruises

Age 40s

This was our 3rd cruise w Norwegian in less than 9 month (Epic 4/2015 & Getaway 9/2015), and we were utterly disappointed. We opted for Norwegian after having such great times on the other 2 ships. We vacation roughly every 8 weeks and find cruising the most convenient since we live in FL and have so many ports here. We have never had a poor experience on Princess, Holland, or Viking Cruises. ...
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Sail Date: February 2016

Departure Port: Melbourne

Cabin Type: Balcony

7 Helpful Votes


Not Going Again

Review for Norwegian Star to Caribbean - Western

Shara avatar

Shara

2-5 Cruises

Age 60s

Our first impression of the cabins were small. So small. Then there was the dirt factor. We had pills left on our floor from previous cruisers (we assumed). The sheets were dirty and worn. The couch in our room was supposed to be yellow we gathered but who could tell with the dirt on it. The bed was not the best but it wsa passable. The food was repetitive but on the whole it was ...
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Sail Date: February 2016

Departure Port: Melbourne

Cabin Type: Balcony

2 Helpful Votes


Never Again

Review for Norwegian Star to Caribbean - Western

Rachel454 avatar

Rachel454

2-5 Cruises

Age 40s

When looking at cruises on NCL web site, it came with 4 free offers. When I called to book. whoop No. I booked 30 to 31 days prior to sailing. No free offers even if the web site said there was. Ok, not a deal breaker for me. My issues started on the ship itself. 1) We were celebrating husbands BDAY. Booking agent said he would have a cake in his room for the occasion. Not so, I asked the room ...
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Sail Date: December 2015

Departure Port: Melbourne

Cabin Type: Balcony

Traveled with children


The worst ship ever

Review for Norwegian Star to Caribbean - Western

Kisyulya06 avatar

Kisyulya06

10+ Cruises

Age 60s

We chose this ship because of our daughter, with 3 kids it was allot less expensive for them to take their first cruise. My husband and I are experienced cruisers. We've been on allot of different cruise lines including Norwegian before, but this ship is the worst. The pros: 1 . Embarkation was really fast and efficient. No long lines. 2. We got lucky and got Ultimate dining package ...
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Sail Date: December 2015

Departure Port: Melbourne

Cabin Type: Mid-Ship Oceanview Picture Window

Traveled with children

5 Helpful Votes


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