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Norwegian Star Cruise Reviews for Family Cruises to Asia

4.0 / 5.0
Editor Rating
2467 reviews
3 Awards
Falkland Island at the cove
Balcony room. Bathroom
See all photos
Cruiser Rating
17.3
9 reviews
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1-10 of 9 Norwegian Star Cruise Reviews for Family Cruises to Asia


Ship mechanically impaired when we departed Hong Kong

Review for Norwegian Star to Asia

TheBri avatar

TheBri

10+ Cruises

Age 70s

We chose this cruise for the variety of ports. When we discovered in December that 2 ports had been discontinued due to propulsion system failure. We (2 couples) immediately requested a cancellation refund as we were concerned about cancellation of additional ports and safety if the ship should lose power. Despite 3 requests, we were denied and forced to sail. The December 10th cruise received ...
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Sail Date: January 2017

Cabin Type: Mid-Ship Oceanview Picture Window


Dreams Ruined by NCL Star

Review for Norwegian Star to Asia

buffyofva avatar

buffyofva

10+ Cruises

Age 70s

We chose this cruise because of the itinerary. Vietnam, Thailand, Indonesia, and Australia were areas we were very interested in seeing. NCL had problems early December but would not cancel cruises in order to fix the problem instead they failed to notify passengers of loss of ports before we entered the terminal to board ship. Problems increased as we sailed. After only 3 ports they had ...
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Sail Date: January 2017

Cabin Type: Mid-Ship Balcony


Will not do it again

Review for Norwegian Star to Asia

guismilee avatar

guismilee

First Time Cruiser

Age 30s

1. They changed the itinerary twice due to mechanical problems, which caused us to lose money on hotels. Thailand, which was the highlight of the cruise, was cancelled. 2. Prior to leaving we called about visas and both Norwegian and Visa Central employees and websites provided wrong information. The employees on the cruise did not want to take responsibility for misinformation. 3. ...
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Sail Date: January 2017

Cabin Type: Family Inside


Badly handled itinerary changes

Review for Norwegian Star to Asia

scotthardie9 avatar

scotthardie9

First Time Cruiser

Age 40s

First time cruiser so did not know what to expect. Arrived in Hong Kong to Commence Holiday on the 19th was informed of major itinerary changes due to propulsion problems on the 21st even though NCL knew of issues over a week prior. Too later to cancel any holiday plan without an expense. 4 destinations were removed and an additional 5 days at sea were added. Also lost 5 star hotel night stay ...
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Sail Date: December 2016

Cabin Type: Balcony


Worse holiday ever: nothing but upsets, many changes itinerary, smoke anywhere!!

Review for Norwegian Star to Asia

Akire2017 avatar

Akire2017

6-10 Cruises

Age 60s

This was the worst cruise ever-saved up my leave to take this break-Hong Kong to Singapore (22 Dec16-6Jan17)-itinerary changed several times 1st informed morning of cruise but already in Hong Kong-only 2 ports visited between above ports-ship's azipod propulsion system failed losing power-same issue 18mths previously reported by fellow passenger-19 Feb17 ship stranded off Melbourne coast heading ...
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Sail Date: December 2016

Cabin Type: Mid-Ship Oceanview Porthole Window


Robbing you of your dreams!

Review for Norwegian Star to Asia

psekand avatar

psekand

2-5 Cruises

Age 50s

We had planned on a large family reunion and had focused our search in the south-east Asia region. Living in Canada, none of us had ever travelled to this part of the world due to the very lengthy flight to get there. NCL had advertised an itinerary that was quite frankly exceptional, as it would be touching upon nine ports. Based on this itinerary, we booked the cruise more than a year in ...
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Sail Date: December 2016

Cabin Type: Mid-Ship Balcony

Traveled with children


Don't Sail on Norwegian

Review for Norwegian Star to Asia

Matriarch Travelor avatar

Matriarch Travelor

6-10 Cruises

Age 60s

The Norwegian Star had propulsion problems. According to Cruise Critic reviews, this happened in October also, but I don't know. When I read about the problems on Wednesday, December 14, I called Norwegian Cruise line and was told nothing was wrong. December 16, they emailed one person in our party (not everyone) telling them exactly what I read about the change in itinerary. So five days ...
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Sail Date: December 2016


WORST CUSTOMER SERVICE

Review for Norwegian Star to Asia

aafvf2023 avatar

aafvf2023

2-5 Cruises

Age 30s

The ship broke down in Singapour and the staff instead of being super gentle with the customers, most of the crew were horrible, from the customer service agent to the supervisor and manager. I will not go back to any Norwegian ship again. PD: My grandma got sick and one night at the cruise hospital the bill was $8,000. Forget it.It It was very irresponsible that the company knew that the ship ...
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Sail Date: December 2016


Worst Cruise Ever

Review for Norwegian Star to Asia

Nellycat avatar

Nellycat

6-10 Cruises

Age 30s

Okay - here goes. I never actually review cruises on this site. I usually use it for planning group excursions and meeting other critics etc. But, this cruise was so terrible, I felt I had to review it. Let me set the scene by telling you I am a Gold Latitudes Member, cruise critic and exclusive NCL cruiser (with the exception of one cruise). Let's start from the beginning.... Embarkation in ...
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Sail Date: December 2016

Cabin Type: Inside


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