Although the Pearl is not one of the larger NCL ships, we chose this cruise for the Itinerary it offered to Scotland, Norway, Ireland, France, London, Belgium and Amsterdam. Embarkation went smoothly in Amsterdam as well as the day we ended our cruise in Amsterdam. Our ship was very clean, having been refurbished in 2017. We had a Mini Suite on Deck 11 and was pretty nice and roomy for us, ...
We booked last minute, so right price, right ports and right ship
Overall very impressed, but let me break it down.
The entertainment was varied, highlight being FUNKY ROOTS who entertained for everyone, the shows were a mixed bag, a late night comedian would of been great, also Ge Luz who played some great music in Atrium.
The cabin was small, with a bunk bed taking half of the room ...
Chose this cruise because of the itinerary and all the stops it had to offer. The experiences in these wonderful ports were almost ruined because of the poor customer service provided by this ship. A special mention however goes to our cabin steward, Victor, who took great care of us and Reuben's staff at the Java Café who tended exceptionally well to our every drinking need! The embarkation ...
We choose this ship due to the itinerary which was one of the few things we ended up happy with. We booked initially in Dec. Two weeks after final payment the price on our trip dropped by more than 60%. I was offered a $250 on board credit as a consolation to the almost $7000 drop. Not ever cruising NCL prior I was baffled. I have never seen a cruise line struggle to fill cabins to the extent they ...
We initially chose the cruise for the itinerary from Amsterdam which included British Isles,Norway, Normandy and Belgium. We did a combination of NCL excursions and private excursions and all met or exceeded our expectations with special note to all 3 excursions in Norway(the majestic fjords were breathtaking), the tour at Giants Causeway with Nigel of Daria ( best 6 pounds I ever spent) and ...
We chose this cruise for the itinerary and had sailed previously on the Pearl and knew we loved this ship. We enjoyed every detail of every day onboard the Pearl! From our captains ( Captain Paul went on vacation mid cruise and Captain Gio took over), General Manager (Cary Turecamo, who showed us such kindness and kept all aspects of the ship running smoothly), Jana (Group Sevice Coordinator), ...
We took this cruise to see a number of interesting ports/countries that we likely would never have seen any other way. Our mini-suite was spacious, with good layout and ample storage for 3-4 for the 2 week cruise. Our steward kept the cabin clean, we saw him daily, and he was responsive to our requests.
We dined at all of the restaurants on board, except for La Cucina. Outside of certain ...
We went on this cruise for the variety and number of ports. We're trying to see 100 countries before we get to be 100, up to sixty three (63) so far! entertainment was very good. Some shore excursions were excellent, some not so. we always look for a quiet place to relax and read, while the library is nice it's usually crowded and so we used the spinnaker lounge until the activities crew came ...
We’re a young couple from the UK who have cruised before but not with Norwegian – we chose Norwegian for the itinerary.
Summary of our experience – the majority of staff were rude and non-English speaking, hygiene was awful amongst staff making it inevitable that the majority of guests would get sick (turning the ship into a Zombie apocalypse), the food was tasteless, lacked in variety and was ...
First experience with NCL. Had a bad experience with customer service between booking and sailing. As a first-timer I would have expected more from a company in the service industry to try and build rapport to make me a repeat customer, but that will not happen. There was a tremendous price drop with nothing to make up for it.
Embarkation was frustrating because the key cards they issued in the ...