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Mexican Riviera Norwegian Joy Mexican Riviera Cruise Reviews

Norwegian (NCL)
Norwegian Joy
Mexican Riviera
Departure Port

Traveler rating

Excellent

13

Very Good

14

Average

14

Poor

18

Terrible

22

Cruise type

81 Mexican Riviera Norwegian Joy Mexican Riviera Cruise Reviews


Toastboy avatar

Toastboy

2 Reviews Written

4 Helpful Votes

Overall I'm impressed with the ship, and amazed by the crew.

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We chose this cruise because it is convenient for us in Arizona to go to the Mexican Riviera. We have been to all of these ports multiple times, so the trip was more about the experience, and getting away than ...
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3 photos

Sail Date March 2020


travelbug10 avatar

travelbug10

1 Review Written

4 Helpful Votes

We were in a safe bubble

20 of us from the Houston area sailed on March 8th - our spring break. While we considered cancelling, we made the decision to go forward not knowing that this would be the last sailing for the Joy for a while. It ...
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Sail Date March 2020


Nopenope avatar

Nopenope

1 Review Written

4 Helpful Votes

Disappointed

This was our first and last Norwegian cruise. Not anywhere near as good as Royal Caribbean. Boat was blah-no fun art anywhere, not colorful, small theater with cup holders like a movie theater-no balcony, other ...
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Sail Date March 2020


calaforte avatar

calaforte

1 Review Written

4 Helpful Votes

Above and beyond!

My BF and I just got back from our first Norwegian Cruise which was also the last that sailed before Corona Virus stopped cruise lines from continuing their cruises. I just have to say that Norwegian stepped up to ...
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Sail Date March 2020


jbpcalifornia avatar

jbpcalifornia

6 Reviews Written

2 Helpful Votes

No joy on the Joy

First cruise with the entire family, including 3 kids, ages 4 and 2. thought this would be a good starter since it was relatively close and we had been on the itinerary before with other cruise lines. Overall, ...
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Sail Date March 2020


mousy56 avatar

mousy56

9 Reviews Written

12 Helpful Votes

NCL Joy

NCL Joy was a very nice ship. Food in specialty restaurants was wonderful. We tried Cagney’s, le bistro, Q smokehouse, Ocean Blue, and la cucina but main dining Manhattan room was just ok. Don’t eat all day ...
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Sail Date March 2020


briancj avatar

briancj

1 Review Written

NCL Joy - Mexican riviera cruise Mar 2020

All and all it was an average cruise, wasn’t our best or worst one. Pros Observation deck was one of my favorite places on the ship. They had light snacks (cheese, meat, crackers, fruit) and games to play ...
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Sail Date March 2020


key2860 avatar

key2860

1 Review Written

1 Helpful Vote

Beware ! Norwegian Cruise Line

BEWARE ! NORWEGIAN CRUISE LINE. After 14 cruises over the last 30 years with Celebrity, Royal Caribbean, Disney, Carnival, and Norwegian — including 2 European cruises, an Alaskan Cruise, an Atlantic/Bahama ...
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Sail Date November 2019


TranquilityTravels avatar

TranquilityTravels

1 Review Written

1 Helpful Vote

The Haven is a Haven from the cruise masses!

We booked this cruise last minute (less than 60 days out) as a getaway for the two of us. We wanted to try the Haven on Norwegian as we have heard great things about it and prefer to travel in similar class suites ...
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Sail Date January 2020


sshs avatar

sshs

10 Reviews Written

18 Helpful Votes

Great service!

We chose this cruise as it allowed us to go to warm-weather ports in the winter, and we could use 2 Cruise Next certificates. Our last NCL cruise had not been great - especially the service. We'd been on the ...
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Sail Date January 2020


csrsue avatar

csrsue

1 Review Written

4 Helpful Votes

Just ok

First time on the Norwegian line. We had high hopes since this is a pretty new ship (built in 2017) and then had a major refurbishing in 2019. And while some of those hopes were met, others were not. We had ...
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Sail Date January 2020


Silverstar25 avatar

Silverstar25

1 Review Written

4 Helpful Votes

Kudos to the Cruise Director and Team--very fun cruise!!!

Shout out to Terri (DT) and Julian who did an amazing job. NCL arranged transportation. You meet them in the baggage claim area and wait for bus that takes you to port. Check in was (despite reviews I had ...
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Sail Date January 2020


merv0007 avatar

merv0007

2 Reviews Written

9 Helpful Votes

Delighted and Surprised

We chose this cruise looking for a short get away. This was our second on NCL after having done the Jewel Oct 2018 for a New England cruise. We live in Southern Calif. and we usually go to Las Vegas, San ...
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Sail Date January 2020


Bearbear2008 avatar

Bearbear2008

1 Review Written

10 Helpful Votes

First non-Carnival mega ship experience : GREAT SERVICE and Gorgeous Ship.

We were on a casino comp cruise. We were initially assigned an interior room. A month before the cruise Norwegian sent an email advising we could bid for an upgrade. The link takes you to a bid screen with a ...
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Sail Date January 2020


Seahiker avatar

Seahiker

1 Review Written

7 Helpful Votes

Didn't hate it

3rd cruise. Last one in the early 2000's. SAME FAKE art auction and same tanzanite sales pitch. Its old and scammy, cruiselines ! The show Elements was a 10 ! Other entertainment very good ! All meat was ...
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Sail Date January 2020


Champagne Taste avatar

Champagne Taste

9 Reviews Written

25 Helpful Votes

Disappointed

We selected this cruise because we were originally booked on a cruise to Cuba (with a different cruise line) which had to be cancelled due to our government's policy that US citizens can no longer travel to Cuba. ...
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Sail Date January 2020


DivotMaker avatar

DivotMaker

1 Review Written

7 Helpful Votes

Not quite what we were expecting

This was our 5th cruise with NCL and by far the largest ship we've been on. Prior to this sailing with over 4,900 passengers plus crew, I want to say our next largest ship had just under 3,000 passengers. We've ...
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Sail Date December 2019


First time visitor avatar

First time visitor

2 Reviews Written

6 Helpful Votes

Great disappointment

We have sailed with Norweigan Cruise lines many times in the past, but this will probably be the last time. I almost considered cancelling this cruise after i read the reviews for this ship. Unfortunately most of ...
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Sail Date December 2019


ddpe avatar

ddpe

8 Reviews Written

43 Helpful Votes

Not too Bad, Just too Crowded

We are a 60ish couple who traveled for the New Year's cruise to the Mexican Riviera. We have experienced over 20 cruises with Princess, Royal Caribbean, Celebrity, Oceania, Azamara, Seabourn, and Viking Ocean. I ...
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Sail Date December 2019


PortbyPort avatar

PortbyPort

1 Review Written

3 Helpful Votes

Worst cruise I've been on

We really enjoy cruising and never had a negative thing to say about any cruise we had taken before but since cruising on the Norwegian Joy we felt we needed to warn people about cruising on this ship. We had ...
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Sail Date December 2019


LKCarter avatar

LKCarter

1 Review Written

2 Helpful Votes

NEVER AGAIN

My mother-in-law invited my husband and I to do a family trip for the holidays and celebrate my sister-in-laws' birthday and her as well. It was a great ideal, so we went with it. We had a wonderful planner he ...
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Sail Date December 2019


Laccordion avatar

Laccordion

1 Review Written

7 Helpful Votes

Aft facing balcony

Cabin 14318 Enjoyed this cabin. Large balcony. Plenty of room to stretch out and enjoy the sun and view. Enjoyed the sound of the wake. Like being near a waterfall or creek. Relaxing. Con Occasional ...
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Sail Date December 2019


gailsue avatar

gailsue

1 Review Written

3 Helpful Votes

Average to poor

Should have researched more .. horrible experience.... even the elevator crowded all the time. You are like a cow in a cattle call line EVERYWHERE you go....huge line ups. Going off and on excursions same ...
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Sail Date December 2019


Joelocal avatar

Joelocal

3 Reviews Written

6 Helpful Votes

Norwegian Joy Mexican Vacation The good ,the bad , and the ugly.

The good: It was a wonderful and festive cruise. We had never been on a Christmas cruise. The ship was decorated to the max. The crew was feeling the atmosphere and it showed in their interaction with the ...
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Sail Date December 2019


NickiG30 avatar

NickiG30

4 Reviews Written

5 Helpful Votes

Superb customer service & Amazing Vacation

This was our 4th cruise, all with NCL. My husband (42) and I (37) are an active couple, traveling with no kids. I was sort of nervous for this vacation as there were a couple of norovirus outbreaks on the ship ...
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Sail Date December 2019


Norwegian Joy Ratings

CategoryEditorMember
Cabins4.53.9
Dining4.03.4
Entertainment4.03.6
Public Rooms4.53.7
Fitness Recreation3.53.4
Family3.53.4
Enrichment3.52.9
Service4.53.8
Value For Money3.53.1
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