"Overall, we felt as if the staff on this ship was doing just enough to get by with very little emphasis on service.We ate nights in either of the two main dining rooms and not a ton of food quality difference and servers were slow to clear plates...."Read More
jlar64
6-10 Cruises
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Age 50s
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1-10 of 328 Norwegian Jewel Cruise Reviews for Gourmet Food to the Mexican Riviera
We took this cruise the week of April 16, 2023 and although we did have a good time, it was not because of anything NCL did. We had Priority Boarding and found the staff in San Diego to be very unhelpful. There was no process for explaining or assisting with Priority Boarding which we paid extra for. Seemed like it was simply a charge without any service. My wife asked a NCL representative how we ...
I've gone on Carnival, Norwegian and Royal Caribbean. Norwegian has the best dining with Specialty Restaurants but other than that it's a very boring ship. Too many children running around unattended, hot tubs full of children. Comedy night was 18+ but people bought their children so the comedian talked about oral sex and masterbation as I sat there with children around. Left there and went to ...
I’m trying to write this while everything from this cruise is fresh in my mind (we returned yesterday). This is a review of a Norwegian Cruise Lines week-long cruise to Mexico from San Diego and is fairly lengthy. If you want to skip the details, the conclusion is that my wife and I have been contentedly cruising on Celebrity for a number of years. We will be skipping NCL in the future in favor ...
I'll start with the highs: We enjoy the Jewel's size-not too big, not too small. The staff were all great, as usual. We enjoyed the shows. We ate mostly at specialty dining for dinner, and we liked them all, especially Cagney's. In Ensenada, we walked to the fish market and had some great fish tacos. In Cabo, we took a ship's shore excursion to the Casa Dorado Beach Resort and it was great. ...
We arrived early into Panama City airport, and the transport started with an impromptu tour of Panama City and a pit stop for breakfast as we couldn't arrive in Colon before 11. The ride to Colon was purely functional, and we didn't view much that was photo worthy. Embarkation felt like sort of a mess in Colon, and it was a relief to finally get on the ship.
My bucket list included full ...
The Jewel was just refurbished in 2018 and is still very new looking. At 2350 capacity she is my size. The seating in the common areas was clean and comfortable. I had a ocean view with 2 persons and it was OK. Beds were new and we had enough space. Entertainment is always a mystery to me. They only play for 45 min and sometimes at really odd times. We ate mostly in the main dinning room and the ...
Cruise number 14 for us. Panama Canal passage on the list of " must do ". The price seemed very reasonable, although with Norweigan the extras add up like one of those $29 airfares that actually costs $229 when you pay for all the necessary extas.
We had put in a "bid" for an upgrade that works like an auction over about a week period. Day before cruise received an email stating that our bid ...
I am taking a few moments to write a review as several I've read since returning from our trip are rather negative. Our experience was very positive.
I should note, we have cruised on other lines (Celebrity, Carnival, Holland America, etc) and this is not our first boat ride. Also, traveling when we did the ship was not sold out (in fact, it was at about 60% of guest capacity) and the "crowd" ...
Plus
Food was normally pretty good
Staff were mostly polite and accommodating
Minus
Not stopping at Nicaragua changed the dynamic of the cruise. Too many days at sea. Also, no explanation or apology, just a note on arrival. Not acceptable
The constant announcements through the canal starting at 6am, and going all day, was a real distraction.
Entertainment was somewhere between ...
We chose this cruise because we had not visited any of the ports of call before, and we have always wanted to see the Panama Canal.
The Issues:
We were disappointed that Nicaragua was cancelled, due to Covid Protocols. We were not told about this until we were on board. More notice should have been given to all passengers. I think NCL knew well in advance about this situation, and could ...