• Write a Review
  • Boards
  • Log In
Europe Norwegian Jade Europe Cruise Reviews
4.0 / 5.0
Editor Rating
2011 reviews
22 Awards
See all photos
Cruiser Rating
4.0
Very Good
971 reviews
Ratings by category
Cabins
Dining
Entertainment
Public Rooms
Fitness Recreation
Family
Enrichment
Service
Value For Money
Most helpful review
Not a Good Experience
"The entertainment and lack of was appalling. Some shows were repeated and several of the show were not worth the time to attend. The lack of activities proved out to create a very boring week and could not wait..."Read More
DaveMonica avatar

DaveMonica

2-5 Cruises

Age 60s

Filters

1-10 of 64 Europe Norwegian Jade Europe Cruise Reviews


No, no Norwegian! Poor customer service, use another cruise line!!

Review for Norwegian Jade to Mediterranean

elburt avatar

elburt

2-5 Cruises

Age 60s

My husband and I chose this once-in-a-lifetime cruise because we were celebrating our 40th wedding anniversary and I have wanted to go to Italy all my life. This was our first trip to Europe. Florence and Pompeii were the biggest draws. Unfortunately, Norwegian canceled the shore excursion to Florence at the last moment because of engine trouble. We were rerouted to our port of origin, ...
Read More

Sail Date: September 2019

Departure Port: Saint-Tropez

Cabin Type: Mini-Suite with Balcony


Ship broke down and we were not able to complete the itinerary :(

Review for Norwegian Jade to Mediterranean

jsschenone avatar

jsschenone

6-10 Cruises

Age 50s

My husband and I chose this line because of a very good previous experience with this cruise line. We thought it will be the same, at least a pleasant one. However; it was the opposite. We found the food mediocre, the shows were not different, with the exception of the last show which was very good ( we went to four in a 11 day European cruise) the last one was the only one that we really enjoyed. ...
Read More

Sail Date: September 2019

Departure Port: Saint-Tropez

Cabin Type: Inside

5 Helpful Votes


Amazing destination itinerary... underwhelming staff and entertainment on board

Review for Norwegian Jade to Mediterranean

chryssin avatar

chryssin

First Time Cruiser

Age 40s

We wanted to visit the Greek Isles and Italy and chose this cruise as the most economical way to go about it. While the itinerary was packed with exciting destinations and fun places to explore, the on board experience was lacking—significantly. With the exception of a hand full of crew members (yes out of over 1,000+ staff), the service was sub par—with the majority of the staff seemingly unhappy ...
Read More

Sail Date: July 2019

Departure Port: Saint-Tropez

Cabin Type: Mid-Ship Balcony

Traveled with children

3 Helpful Votes


One problem after another

Review for Norwegian Jade to Mediterranean

Wimsey18 avatar

Wimsey18

2-5 Cruises

Age 60s

This cruise started out in the hole due to substandard technology and inefficient customer service. Customer service has no capabilities of emailing you or calling you back. 15 phone calls and nearly 10 hours on hold was frustrating. This was necessary for correcting air tickets set up for the wrong day (eventually corrected), no access to e-docs (never fixed), misinformation received that ...
Read More

Sail Date: July 2019

Departure Port: Saint-Tropez

Cabin Type: Mid-Ship Inside


Italy and Greece Norwegian Jade

Review for Norwegian Jade to Mediterranean

rnilsen avatar

rnilsen

10+ Cruises

Age 50s

I chose this cruise for the low price and interesting ports. I won’t cruise NCL again. Complimentary restaurants too crowded, loud & busy with multiple children running around. Overabundance of specialty (fee based) restaurants crowd the complimentary ones. Prices for specialty restaurants, bottled water, beverage packages, photos, room service & shore excursions were excessive. Shore excursion ...
Read More

Sail Date: July 2019

Departure Port: Saint-Tropez

Cabin Type: Balcony

2 Helpful Votes


Staff needs retraining on professionalism

Review for Norwegian Jade to Mediterranean

Shotokan1968 avatar

Shotokan1968

10+ Cruises

Age 50s

I choose this cruise because of the awesome itinerary not because of the line. I’ve been on 25 cruises and 3 of those were Norwegian lines. The staff on this cruise were overall miserable, rude, perfunctory and disinterested. However let me add I met some incredible gems who were the highlight of the 11 days. I’m not the type that needs 24/7 pampering at all please believe me but most of the staff ...
Read More

Sail Date: May 2019

Departure Port: Saint-Tropez

Cabin Type: Oceanview Picture Window

7 Helpful Votes


Norwegian Waiting Line

Review for Norwegian Jade to Baltic Sea

Marc_Berlin avatar

Marc_Berlin

6-10 Cruises

Age 50s

The pros: * You can enjoy a variety of included food options, plus you can roam freely, even throughout one evening. No fixed timing or location. That’s quite unique and great! * ship feels like new, nice cabins and (small) bathrooms * superfriendly and efficient staff. Doesn‘t go that much for the rarely visible officers nor the reception desk. The cons: * Bagage drop in ...
Read More

Sail Date: July 2018

Departure Port: Progreso

Cabin Type: Family Oceanview Picture Window

Traveled with children

3 Helpful Votes


Disappointing mini cruise

Review for Norwegian Jade to Europe - British Isles & Western

RAI W avatar

RAI W

2-5 Cruises

Age 40s

To get acquainted with Norwegian we booked a mini cruise on the Jade. We have sailed with other companies and they are all well liked, we were very curious in advance and were looking forward to this weekend. However, this was a mini cruise that was pretty disappointing. Try to keep it short, the free drinks (all under $ 15), probably in combination with the beautiful weather, a lot of ...
Read More

Sail Date: June 2018

Departure Port: Kusadasi

1 Helpful Vote


Many niggles

Review for Norwegian Jade to Baltic Sea

Horace580 avatar

Horace580

6-10 Cruises

Age 60s

5th cruise with NCL and standards have generally fallen,there were several small niggles that accumulated to put a damper on the general cruise .No Smirnoff available in shop 1 day out of Southampton yet every bar seemed to have plenty during whole cruise . Booked dinner for 6 pm on table of 6 ,we waited in large queue then give any available table mostly for 2 ,know they go on anytime dining so ...
Read More

Sail Date: June 2018

Departure Port: Kusadasi

Cabin Type: Obstructed Oceanview

1 Helpful Vote


5 star itinerary on a 2 star cruise--NCL has really gone downhill since 2015!

Review for Norwegian Jade to Baltic Sea

Sarah.Barracuda avatar

Sarah.Barracuda

2-5 Cruises

Age 30s

I did a Baltic cruise in 2015 on the NCL Star. It was absolutely lovely. The Jade in 2017, however, although a nicer ship (it had been refurbished to a less gaudy, less beach-themed motif), was a dramatically worse experience. From top to bottom, with a few exceptions, the staff were unhelpful and often downright rude. We were yelled at on more than one occasion for offenses such as asking to see ...
Read More

Sail Date: June 2018

Departure Port: Kusadasi

Cabin Type: Obstructed Oceanview

1 Helpful Vote


Find a Norwegian Jade Cruise from $608

Europe Cruise Reviews for Other Norwegian (NCL) Ships
Norwegian Jewel Europe Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.