"The entertainment and lack of was appalling. Some shows were repeated and several of the show were not worth the time to attend. The lack of activities proved out to create a very boring week and could not wait..."Read More
DaveMonica
2-5 Cruises
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Age 60s
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1-10 of 64 Europe Norwegian Jade Europe Cruise Reviews
My husband and I chose this once-in-a-lifetime cruise because we were celebrating our 40th wedding anniversary and I have wanted to go to Italy all my life. This was our first trip to Europe. Florence and Pompeii were the biggest draws.
Unfortunately, Norwegian canceled the shore excursion to Florence at the last moment because of engine trouble. We were rerouted to our port of origin, ...
My husband and I chose this line because of a very good previous experience with this cruise line. We thought it will be the same, at least a pleasant one. However; it was the opposite. We found the food mediocre, the shows were not different, with the exception of the last show which was very good ( we went to four in a 11 day European cruise) the last one was the only one that we really enjoyed. ...
We wanted to visit the Greek Isles and Italy and chose this cruise as the most economical way to go about it. While the itinerary was packed with exciting destinations and fun places to explore, the on board experience was lacking—significantly. With the exception of a hand full of crew members (yes out of over 1,000+ staff), the service was sub par—with the majority of the staff seemingly unhappy ...
This cruise started out in the hole due to substandard technology and inefficient customer service. Customer service has no capabilities of emailing you or calling you back. 15 phone calls and nearly 10 hours on hold was frustrating. This was necessary for correcting air tickets set up for the wrong day (eventually corrected), no access to e-docs (never fixed), misinformation received that ...
I chose this cruise for the low price and interesting ports. I won’t cruise NCL again. Complimentary restaurants too crowded, loud & busy with multiple children running around. Overabundance of specialty (fee based) restaurants crowd the complimentary ones. Prices for specialty restaurants, bottled water, beverage packages, photos, room service & shore excursions were excessive. Shore excursion ...
I choose this cruise because of the awesome itinerary not because of the line. I’ve been on 25 cruises and 3 of those were Norwegian lines. The staff on this cruise were overall miserable, rude, perfunctory and disinterested. However let me add I met some incredible gems who were the highlight of the 11 days. I’m not the type that needs 24/7 pampering at all please believe me but most of the staff ...
The pros:
* You can enjoy a variety of included food options, plus you can roam freely, even throughout one evening. No fixed timing or location. That’s quite unique and great!
* ship feels like new, nice cabins and (small) bathrooms
* superfriendly and efficient staff. Doesn‘t go that much for the rarely visible officers nor the reception desk.
The cons:
* Bagage drop in ...
To get acquainted with Norwegian we booked a mini cruise on the Jade. We have sailed with other companies and they are all well liked, we were very curious in advance and were looking forward to this weekend. However, this was a mini cruise that was pretty disappointing.
Try to keep it short, the free drinks (all under $ 15), probably in combination with the beautiful weather, a lot of ...
5th cruise with NCL and standards have generally fallen,there were several small niggles that accumulated to put a damper on the general cruise .No Smirnoff available in shop 1 day out of Southampton yet every bar seemed to have plenty during whole cruise . Booked dinner for 6 pm on table of 6 ,we waited in large queue then give any available table mostly for 2 ,know they go on anytime dining so ...
I did a Baltic cruise in 2015 on the NCL Star. It was absolutely lovely. The Jade in 2017, however, although a nicer ship (it had been refurbished to a less gaudy, less beach-themed motif), was a dramatically worse experience. From top to bottom, with a few exceptions, the staff were unhelpful and often downright rude. We were yelled at on more than one occasion for offenses such as asking to see ...