Cleanliness and level of service by wait staff and cabin steward was top rate. Disappointed we were not able to have consistent wait staff for evening dining. We were able to book a time in the dining room (just a fluke that we discovered we could do that), but were seated at a different table each evening. Then found out we could request the same table each evening. However, the wait staff ...
My hubby and I chose this cruise because the ports were so fantastic. Stops in Norway, Iceland, and Scotland. I had always dreamed of seeing Norway and it did not disappoint. We flew to Heathrow direct from Atlanta the day before the cruise and stayed at the Hyatt Place near the airport. Since we arrived in the early morning we had to pay for two nights but it was worth it to have a bed to ...
Food was extremely disappointing in the dinning room and buffet. Cheap meats and the same food everyday for the majority. Best food was the food in O Sheehan's. Most of the wings were delicious and the soups and other foods provided relief from the poor food served in the buffet and cheap variety of foods in the two dining rooms. Dinner service was mixed with slow service, with others provided ...
Trying to get 3 families together was a challenge and this cruise fit the timeframe as well as being a great destination. The ship was smaller that what we were used to which was a nice treat but we missed some of the activities of the larger ships. The ports in Norway were amazing so the limited activities was not a big deal but would not want this ship on a transatlantic cruise or itinerary with ...
We have never sailed the Norwegian Cruise Line before, so this was our first time.
Our previous ocean cruises were with the Royal Carribean.
The embarkation went smoothly although we did not like the idea of printing our own luggage tags.
The cabin was very small, which we expected.
What is disappointing is that all the nice places to relax on ship are the places where drinks are ...
We planned our cruise on NCL Jade nearly a year before sailing. As the cruise was planned to celebrate a special 60th birthday, I was asked to plan the cruise due to my experience in cruising. We were a party of 11 adults (family and friends) travelling together. 9 of the 11 individuals had never sailed before and hence I had to choose a ship and itinerary that would suit all. We settled on NCL ...
We chose this 9 day cruise because we wanted to sail the Norwegian Fjords. We loved spending each day in a different port and then getting back on the ship at dinner time, sailing at night and getting into a new port early the next morning. Hotels and restaurants in Norway are really expensive and so it was great to come back to the Jade every evening and know that we didn’t have a hotel or food ...
First of all this was our third cruise this year we had sailed on the Symphony of the seas in May from Barcelona and Ventura in July from Southampton so what you should expect in the way of general service on a cruise ship was still fairly fresh in our minds. We are Latitudes Gold so we have sailed with them a few times prior to this cruise. Because of the previous cruises this year and cost we ...
I chose this cruise to see the fjords, the people of Norway and their way of life and to ride the famous Flam train. The cabin was great and I want to especially commend our cabin service person, Liping. She was absolutely PERFECT. Please let her know. The rest of the staff were all excellent and you could not ask for better service and attention. Entertainment was very good. I did not get ...
Wanted to see the fjords and always liked ncl. Jade was recently refurbished and looks great. Ports were small but really enjoyed them. Seems they have cutback on the latitudes party. No more prizes and it is now early in the day when you are less likely to drink. Appetizers were cubes of cheese only. Very poor way to treat best customers. Show us you really care and make our experience special. ...