First the positives:
excellent entertainment- if you can get a seat to participate
Great staterooms
Our room steward Narendra was fabulous
Cirque Dreams and Steam was amazing
Burn the floor dancers show was fabulous
The rope course was great and so were the attendants
The water slides were fun
The grilled shrimp in the garden cafe was excellent consistently
Ports of ...
Liked the Transatlantic with lots of ports, as well as the opportunity to end up in New Orleans. But, day after day, we were disappointed. When we finally had a sunny day, I was shocked to see deck loungers butted up side to side with no place to put a drink or book, and the only way on was to crawl up the chair from the end. I was served cold eggs in the dining room, observed supervisor berating ...
We chose this cruise because we were excited to go to Europe and see London, Paris, Stonehenge, Ireland, etc. Embarkation and Disembarkation were very smooth as had been our previous cruise with Norwegian. We had sailed on the Breakaway earlier and chose this ship since it was the sister ship and we knew the layout. We had a family midship oceanview cabin. The room was nice. We always ate at ...
I have wanted to do a transatlantic crossing and this itinerary was outstanding. I traveled with two friends. We left home on Wednesday morning and arrived in Copenhagen around noon on Thursday after three flights and a sleepless night. Copenhagen is a great city to explore and I definitely recommend at least a couple of days to explore. We opted for the Hop on Hop Off bus which made it easy to ...
We chose this cruise because we had done an LA to Hawaii 15 day on Princess and wanted to do a transatlantic. The ship is beautiful but it does lack places just to relax. I Think the ship is fine for a Caribbean itinerary but Norwegian did not understand that a longer cruise in the fall with older clientele is different.
Prior to the cruise we spent 4 days in Iceland and 5 days in ...
19 day re-positioning cruise Copenhagen to New Orleans. Staff, cabin stewards, bar staff all excellent and helpful. Management was terrible from top to bottom. Free Style was a joke as there were lines everywhere and you had to make reservations. Every docking ended with long lines. Unecessary stop in Miami was short and entailed a 4 hour wait in the terminal. Every question to Guest Services ...
Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired!
I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and disorganized constantly that we cannot recommend this ship!
First, they ran out of a lot of staple type food items, like Iced Tea, Orange Juice, Lettuce ...
I'm not a fan be of "freestyle cruising." The food was just okay.
The ship's layout was weird with few lounges to read or socialize.
The floor in the Thermal Spa lounge area was dirty. Obviously not swept and mopped.
It felt like we were nickeled and dined for the smallest things. For example you had to pay extra for premium TV or movie channels in the cabin. Normally, I wouldn't be ...
We chose this cruise for the uniqueness of it's itinerary and length of cruise. Unfortunately Copenhagen, Denmark was the crew change-over (maybe Rotterdam, The Netherlands) and we had 3800 plus passengers and 1300 crew. Service was typically slow in all dining rooms, food was bland, tough, or not cooked correctly in many instances. Since we skipped Portugal it seems we ran out of many food ...
Cruise was chosen for the Itiniary. The ship was a disappointment. Nowhere to go for a quiet space. Lacking inside observation area. Noise everywhere, The open area from the atrium up to OSheehans, so noisy you could hardly have a conversation. Lines, lines, lines everywhere.
Food was fair, nothing to rave about. The specialty restaurants, Cagney’s and Italan I rate as ok, nothing ...