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Western Caribbean Norwegian Gem Western Caribbean Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Western Caribbean
Departure Port

Traveler rating

Excellent

3

Very Good

11

Average

4

Poor

1

Terrible

2

Cruise type

21 Western Caribbean Norwegian Gem Western Caribbean Cruise Reviews


Jaydee22 avatar

Jaydee22

2 Reviews Written

25 Helpful Votes

Not for Us.

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We had a package which consisted of QM2 from Southampton to New York, transfer to Norwegian Gem for a cruise around the Caribbean and back to New York, one night in New York and then back on the QM2 to return to ...
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Sail Date December 2018


Nifty-Fifty Cruisers avatar

Nifty-Fifty Cruisers

1 Review Written

1 Helpful Vote

Leaving New York on a Snowy Night

We choose this cruise since it left out of New York and we live in CT. The first night was a little rough since there was a coastal storm. The rest of the trip had good weather so the seas were calm. The worst ...
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Sail Date November 2018


kbachiochi avatar

kbachiochi

1 Review Written

4 Helpful Votes

Excellent experience

I had traveled on Norwegian once before and thoroughly enjoyed the experience. This time was no different. Everyone was very helpful, professional, and cheerful. I especially liked all the entertainment, ...
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Sail Date April 2017


John and Anne avatar

John and Anne

9 Reviews Written

97 Helpful Votes

4 English Seniors Given Satisfaction

We cruised from New York to the Caribbean (Puerto Rico, St Thomas, St Martin and Tortola) on the 11th April 2016 (10 days) Our first thoughts were that we might get caught up in the New York School Easter Holiday ...
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Sail Date April 2016


jrrunderhill avatar

jrrunderhill

1 Review Written

4 Helpful Votes

No More NCL Cruises For Me

From the beginning I had a feeling that this cruise was not going to be any better than a previous NCL experience. We paid for VIP status and when going aboard NCL shore people shoved us into the VERY long ...
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Sail Date February 2016


Christine Owen avatar

Christine Owen

3 Reviews Written

Maybe the Best Travel Experience Ever!

We Both had other cruises with Princess, Cunard and Royal Caribbean, but the Gem was just as good and in a lot of ways and even better! Cabin: We accidentally booked a cabin with a partially-obstructed view. It ...
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3 photos

Sail Date December 2015


Deedee85 avatar

Deedee85

2 Reviews Written

1 Helpful Vote

A Great Time!

This was my 7th cruise but only my second on NCL. The other was in 2005. I am not stuck to one particular brand. I tend to choose based on itinerary. I chose this Thanksgiving cruise because the dates worked for me ...
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Sail Date November 2015


OlenkaUSA avatar

OlenkaUSA

1 Review Written

Never Again

We've been cruising at Celebrity, Disney, Royal Caribbean, Costa Atlantica, and we liked all those trips. NCL is the worst cruise line ever. Filthy decks, rude customer service, unprofessional waiters, disgusting ...
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Sail Date November 2013


jrd450 avatar

jrd450

14 Reviews Written

9 Helpful Votes

An escape from Wnter's cold: A nice cruise

NORWEGIAN GEM 10-DAY CARRIBEAN: March 27 - April 6, 2015 We have just returned from our 22nd NCL cruise. It was our first time sailing on the Norwegian Gem. Our itinerary took us to Saint Thomas and Saint ...
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Sail Date March 2015


Micky1970 avatar

Micky1970

1 Review Written

Not usual NCL standard

Having been 7 Ncl cruises over the last 3 years, this was the without doubt the worst experience of all of them. It wasn't very bad, just not as great as the others were. My main problem was staff, there did seem to ...
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Sail Date March 2015


Coke98 avatar

Coke98

4 Reviews Written

3 Helpful Votes

Gem sparkles like jewels too bad food doesn't!

10 day cruise to Puerto Rico, St Thomas, Tortola (cancelled) and St. Maarten. Room 11649 inside aft. While the room was clean and well kept I could not understand 90% of what our cabin steward was saying when he ...
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Sail Date January 2015


Jarita avatar

Jarita

1 Review Written

Awesome first cruise

This was the first time we went on a cruise and frankly the cruise exceeded all expectations. Our party had a grandmother and a two year old. There was something for everyone including doing nothing on the sun deck ...
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Sail Date August 2014


Whitnee1 avatar

Whitnee1

7 Reviews Written

9 Helpful Votes

Second Try on NCL

This was the second cruise we have taken on NCL being seasoned cruisers mainly with Princess and Royal Caribbean. Our first NCL was December of 2012 on the Jewel which we were very disappointed. So we decided to ...
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Sail Date January 2014


Fltmgt avatar

Fltmgt

1 Review Written

Norwegian Gem - A Sparkling Jewel

Cruised on Norwegian Gem that sailed from NYC on June 1, returning on June 8. I'll review my experience by category: Embarkation - went smoothly.........total time from parking car to boarding ship was an hour. For ...
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Sail Date June 2013


Iluvjazz avatar

Iluvjazz

1 Review Written

Norwegian Gem a disappointment

After cruising six times on four different lines, this was by far the worst experience. There were several specific issues that NCL should want to be aware of in order to address them for future sailings. ...
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Sail Date February 2013


Tatiou avatar

Tatiou

4 Reviews Written

2 Helpful Votes

Mostly Great

Let's start at the beginning. NYE cruise from NYC, with a ship that came in late, 2700 passengers and a lot of anxious people; embarkation was tense to say the least. The ship looked very nice; the staff did look a ...
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Sail Date December 2012


Bernese avatar

Bernese

1 Review Written

We have found a difference on NCL ships

This was our forth Norwegian cruise in three years all on different ships, travelling from Scotland to the East and west coast of America can cost us as much if not more than the actual cruises itself, so why! What ...
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Sail Date September 2012


jomerson avatar

jomerson

1 Review Written

The Gem is becoming a Cubic Zirconia

Been on the Gem twice. Noticed differences, as follows: No fresh berries (blueberries, strawberries), when same was requested in main dining room, request went all the way up to head of food. Told not enough fresh ...
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Sail Date February 2010


Lightningslick avatar

Lightningslick

1 Review Written

Keith Nicholson

I did not choose this cruise. I paid for it, but it was not my choice. The main purpose of the cruise was to escape the harsh cold New York winter. That we accomplished, so the ports and timing were good, ...
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Sail Date January 2018


areyouserious2 avatar

areyouserious2

1 Review Written

Never tried norwegian

itinerary and although it was changed due to hurricanes. it was good except not enough smoking areas. entertainment wasnst so great..wine prices were way to high. buffet wasn't so great.some of the staff wasn't ...
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Sail Date December 2017


Melineige avatar

Melineige

3 Reviews Written

6 Helpful Votes

Once is not enough

Just love the norwegian free style. Staff is very friendly, ship is been renovated and everything is kept clean. The different restaurants offer a good variety of food. But as I am vegetarien, I had to ask which ...
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Sail Date March 2019


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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