Mediterranean Norwegian Gem Mediterranean Cruise Reviews

I choose this cruise for the ports and price. The airport transfer from Civitavecchia-Rome to the bus was chaos. Individuals were checked in and then it took an hour before you were led to the bus. All the time airport officials were constantly redirecting where you should go, after the two ladies checked you in for arrival. Once on the boat, we were told we needed an E-Visa for Turkey. This ...

Itinerary and ports. We choose this cruise based on Itinerary. But in the weeks leading up to the cruise, NCL republished the time of the port stops, and I think all but the stops in Turkey had the time reduced in port. Which made coordinating any non-NCL tours more difficult, and even if you were on NCL cruises, the tours had to be rushed so badly it was more like a bus ride with extremely ...

Cruise was recommended by a friend. I usually sail with Royal Caribbean lines. I thought I would try a different one. You really notice the cut backs on this ship. Food wasn’t great service was slow and tables weren’t clean sometimes took other people’s dishes away so we could have their table. Cut back on shows same 3 guys playing piano and singing for the 11 days not much entertainment. ...

It was my first time in Norvegian company. I had already made many cruises with most of other companies (such as costa; royal carebean, celebrity, princes etc). This was the one which I didnot like much. Ship was ok. It was renovated in a good condition. has 4,5 stars. I always get balcony stateroom (since I am a little claustrophobic). This was normal BA cathegory but ıt was the smallest one I ...

For a 11 day cruise there was only non NCL production and one NCL crew show. The rest of the nights were fill ins that were not all that great. It was some thing to do but not the quality that you would expect from NCL on a 11 day cruise. The breakfast in the buffet was ok it was food but it had no variety. It took a couple of days for them to get the scrambled eggs scrambled instead being ...

We have been on 5 Norwegian cruises before but generally on bigger boats. We found the service was great but entertainment lacking. There was rarely a disc jockey or band at the pool for more than 45 minutes during the day. They had a performance at the theatre every night but not a broadway caliber show. There were not comedians there was a couple of solo singers in bars and not too much ...

This was our 6th cruise on NCL and this was our least favorite ship. Our inside room on deck 10 was one of the smallest we have stayed in. The bathroom was so small my knees hit the wall when sitting on the toilet. The bathroom had very low water pressure and the water drained very slowly in the shower. The ATM machine was not working when we needed it. The entertainment was subpar for NCL. ...

My family and I were originally supposed to take this cruise in 2020 and it was postponed until 2023. Prior to the cruise, we found the customer service lacking in that the representatives did not know the answers to our questions. You could tell that they were just referring to some NCL handbook about how to troubleshoot questions but they had limited information. Once on board, the customer ...

Itinerary very appealing. However, one week prior to departure, e mail from Norwegian stating we would not have a day in Venice. Instead boat was docked in Trieste, 1.5 hours east of Venice. The excursion we originally booked for an evening in St. Mark's Cathedral was cancelled. Be aware, no cruise ships are allowed to dock in Venice. These companies know that so why do they put it on their ...

We loved the crew, the cabin, the dining and drink options. The dining was very tasty and many options were available. The crew was super friendly and always willing to help. The bad side, the organisation was a mess, Venice port was cancelled and we had to make 2 queues for 2hours to try to get buses to Venice and when we arrived to the counter they were fully booked. No information was provided ...