I've been on 20+ cruises and this is my 7th NCL cruise to Bermuda. So many of the fun aspects of cruising have disappeared in NCL's most recent exercise in corporate greed. I think it's time for me to take a break from NCL. So many passengers I spoke with informed me that Royal Caribbean and even the newer Carnival ships are a much better experience than this NCL Gem cruise.
* First of all, ...
1. Before we booked the cruise I specifically asked the NCL sales person what would happen if the price decreased after we booked. I was advised we would be offered a portion of the difference as onboard credit. A couple of months after we paid, the booking price decreased by $400.00 for a two week period beginning a month before the sail date. When we inquired about the decrease, we were instead ...
My husband and I are longtime NCL guests. We chose this cruise based on the convenience of departing port being close to home and also based on the itinerary. We have taken numerous cruises with NCL and were very disappointed in this cruise. It lacked all of the reasons we usually choose to vacation on this cruise line.
Embarkation was disappointing. First time ever where it seemed chaotic and ...
My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful town; in Port Charlotte, also very nice; and on a shore excursion to Lunenberg (from Halifax). As for watching the foliage from our balcony on the ship... the weather wasn't good and we ...
Food was mediocre, dining room service needs improvement, line to get off the ship was more than an hour, Announcement and staff were hard to understand, shows not so good.
Did not use shore excursions from ship. I used vacations to go.
The room service was fine and very friendly. Furniture (love seat) had to be moved against balcony window so we could access the 2 twin beds. Still very ...
Destinations were good, a bit boring at Sydney Nova Scotia
Miss communication between ncl rep and agency rep and ncl online. I choiced shore credit and was told final destination could be one,,however after booking I was told by shore excursion offc that not true, however the beginning of the cruise port Quebec I could use it for..but wasn't able to due to the miscommunication. Also book as ...
If you're used to spending your holidays in the hands of Celebrity or better cruise lines, I would not recommend you try Norwegian because you'll be disappointed several times per hour.
Their processes are efficient and streamlined, but the quality of everything on board is rather poor. We found it took us more than half hour to find a place to sit in the garden cafe since the weather wasn't ...
After witnessing how badly passengers were treated on the recent NCL Spririt Mystical Fjords Cruise, With an appalling 25% discount on a future cruise, it has become obvious NCL sees customers only as livestock.
Ship is old(2005), refurb in 2015.
Jewel class ships now look worn and dated. The lack of amenities compared with the newer Breakaway/Bliss class of ships is very evident. The ...
I am an experienced cruiser having sailed at least 20 times in Alaska, Europe, the Caribbean, and Canada/New England. Most of my experience has been with Celebrity, which I love, but I have also cruised with Princes, Carnival, Royal Caribbean and Holland America. This was my first cruise on Norwegian and I will not be back. Here is why.
The drinking water policy on the ship is obviously ...
The whole point of this trip was to see Canadian ports. Norwegian massively let us down. Although there was only supposed to be one tender port, without explanation, there ended up being three, two of which the captain claimed the weather was too rough to visit. It didn't seem that windy or wavy to the passengers, and everyone on board was bummed out and bored. Other cruise ships were docked at ...