• Write a Review
  • Boards
  • Log In

Eastern Caribbean Norwegian Gem Eastern Caribbean Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Eastern Caribbean
Departure Port

Traveler rating

Excellent

180

Very Good

135

Average

82

Poor

50

Terrible

30

Cruise type

490 Eastern Caribbean Norwegian Gem Eastern Caribbean Cruise Reviews


TOrjg avatar

TOrjg

5 Reviews Written

4 Helpful Votes

Delayed Cruise

|

We love the Gem and have been cruising on it annually for the past couple of years. We like the size of the ship, the amenities, especially the Great Outdoors the covered patio off of the back of deck 12 and the ...
Read More

Sail Date February 2019


langkamm avatar

langkamm

1 Review Written

Fantastic time aboard the gem!

Our 11 day cruise was just awesome! This was our first time on Norwegian but probably our 13th cruise overall (usually Carnival and Royal Caribbean). CABIN We originally booked a mini-suite but decided to ...
Read More

Sail Date November 2017


travelmisses avatar

travelmisses

3 Reviews Written

7 Helpful Votes

First time with NCL

I must say that I was misled by the Cruise Direct Agent when I canceled and rebooked my Cruise. Made me very upset that NCL held on to $1000. I am so very careful now!!!!. Will love to advise anyone. I am so ...
Read More

3 photos

Sail Date December 2017


steve50 avatar

steve50

3 Reviews Written

6 Helpful Votes

LOUSY FOOD, LOUSY SERVICE Never EVER AGAIN NORWEGIAN

We chose this cruise because of its port, we wanted a carrebeian cruise but also wanted to spend time in New York so we chose the Gem to get what we wanted. I was not impressed with the welcome partly because we ...
Read More

Sail Date January 2018


Gingerclerg avatar

Gingerclerg

1 Review Written

Ten Day Eastern Caribbean Adventure

Wanted a longer cruise that left from New York. We enjoyed the city on both sides of the cruise. We left NYC and headed into the big snow storm. Captain and crew did great job keeping us informed and safe. We ...
Read More

Sail Date January 2018


NJreality avatar

NJreality

4 Reviews Written

6 Helpful Votes

Enjoyable cruise

We choose this cruise due to the price. We have sailed on the gem twice before so we were familiar with the ship. I was satisfied with the cruise but would like to see more activities. It was hard to hear the ...
Read More

Sail Date January 2018


trentj avatar

trentj

1 Review Written

Clean, comfortable, relaxing cruise

We chose this cruise because the NY port was easy to get to and the dates fit our schedule. Overall, we were very pleased with NCL and would cruise with them again. Getting on board took much longer than it should ...
Read More

Sail Date January 2018


Scallywags22 avatar

Scallywags22

2 Reviews Written

2 Helpful Votes

Winter cruising

This was my first winter cruise ,likely my last at least out of NY! not anything to do with the GEM or NCL I just prefer the warm weather and feel like you lose those warm days! The cruise itself had a rough ...
Read More

Sail Date January 2018


freudig avatar

freudig

1 Review Written

3 Helpful Votes

Disappointment from start to finish

We went to visit our son living in New York and chose to include a getaway to warmer climes, hence the Gem. The checkin and embarkation process(as well as the subsequent disembarkation) was short staffed, chaotic ...
Read More

Sail Date January 2018


donnadufo avatar

donnadufo

1 Review Written

3 Helpful Votes

Norwegian you need to reassess you client base

I have always been very happy with Norwegian especially the Gem it is my favorite ship. I was very disappointed on this cruise. Staff is no longer happy and engaging with passengers, they seem stressed and ...
Read More

Sail Date January 2018


nvance724 avatar

nvance724

1 Review Written

1 Helpful Vote

Gem review 1-3-18

The staff was generally helpful and friendly. The food was a disappointment. The service in the Grand at night was overly slow the staff couldn't keep up. During the day for lunch was entirely different. There were ...
Read More

Sail Date January 2018


Ecrutcher avatar

Ecrutcher

1 Review Written

1 Helpful Vote

Overall very disappointing

First time with NCL. Chose this cruise initially because of the original itenary which included St Maarten but this schedule was cancelled because of storm damage, this could not be helped. Got off to a bad start at ...
Read More

Sail Date December 2017


Sheryl Gail avatar

Sheryl Gail

1 Review Written

2 Helpful Votes

NCL HAS GONE DOWNHILL

My sister and I wanted to go on a Christmas/New Year cruise and the Norwegian Gem fit our schedules. My sister had been on the Norwegian Breakaway 3 years ago at the holidays and said it was wonderful. I had been on ...
Read More

Sail Date December 2017


FirePolice16NJ avatar

FirePolice16NJ

1 Review Written

6 Helpful Votes

NCL Gem - Dec 23 2017 - 11 Day

Chose this cruise based on where it sailed from, where it sailed to, how long the sailing was, and when it sailed. First time being away from home over the holiday. My family very much enjoyed this sailing. We ...
Read More

Sail Date December 2017


Duddy avatar

Duddy

2 Reviews Written

3 Helpful Votes

Great Cruise!

This was our first time on NCL. Have been many times on HAL, once on Carnival and twice with RCL. Definitely better than Carnival. About the same as RCL in terms of crew (nationalities and service) as well as ...
Read More

Sail Date December 2017


Ehoolihan avatar

Ehoolihan

2 Reviews Written

4 Helpful Votes

Wonderful Holiday Vacation

We took NCL Gem from NYC to eastern Caribbean, from 12/23 to 01/03, 2 adults and a teen and had a wonderful time. Embarkation: Smooth, great service by miss Ferguson, cabins were ready right away Cabin: We BID ...
Read More

Sail Date December 2017


nswdllc avatar

nswdllc

1 Review Written

2 Helpful Votes

You Can Do Better

We picked this cruise because A- it left from the NYC port which was a 2 hour drive away and B- it was supposed to go to St Martin, where we have friends. Unfortunately the schedule changed due to the hurricane ...
Read More

Sail Date December 2017


gman4982 avatar

gman4982

1 Review Written

Low class

I've been on over 30 cruises and this was worst. Food was slop in most cases and upgrade restaurant not betteer. Had dining program and did't use. Excursions totally overpriced and unorganized. Barbados beach day ...
Read More

Sail Date November 2017


laurenriley15 avatar

laurenriley15

3 Reviews Written

3 Helpful Votes

Not a happy cruiser

Well this was my fourth cruise on NCL but many others on other lines. This was by far the worse cruising experience ever. I had a deck 10 mid ship cabin, which was good as I walk with a cane. Then I got on email ...
Read More

Sail Date December 2017


1cbonly avatar

1cbonly

1 Review Written

1 Helpful Vote

Overall good, but needs improvements.

I loved Norwegian Cruise line for the service they provided on my past cruises. I have been on the Gem at least six times and didn’t have a problem until this cruise. My cabin was good, Specialty restaurants were ...
Read More

Sail Date December 2017


skipperanne avatar

skipperanne

7 Reviews Written

24 Helpful Votes

Postponing Winter with a Caribbean Cruise to New Islands

I have cruised about 15 times on NCL, and have attained Platinum status. This was my sixth cruise to the Eastern Caribbean on the Norwegian Gem out of NYC. Yes, I like the ship, and I really appreciate sailing ...
Read More

Sail Date December 2017


Grandpaul avatar

Grandpaul

9 Reviews Written

16 Helpful Votes

Pre Christmas cruise.

We wanted to get away just before Christmas and we like the Gem having been on it many times. The itinerary was good with some beautiful islands to stop at. Service was the usual excellent quality. The on board ...
Read More

Sail Date December 2017


amberjohn avatar

amberjohn

5 Reviews Written

10 Helpful Votes

Waldo's October 31st, 2017 GEM cruise from NY

Waldo's October 31st, 2017 GEM cruise from NY Introduction: Monday 10/30/17 This was our 7th cruise, last 4 with NCL. This was my wife (Nancy) and my first cruise without the children. We got a great ...
Read More

Sail Date October 2017


*Luv2Cruz* avatar

*Luv2Cruz*

7 Reviews Written

2 Helpful Votes

A Gem of A Cruise 12/2/17

We were originally scheduled for the 11/11 cruise on the Gem and it was canceled. Lucky for us we are retired and given a half off next cruise option worked out real well for us! Being that we were in a Haven ...
Read More

Sail Date December 2017


mkesolo avatar

mkesolo

5 Reviews Written

40 Helpful Votes

Good value

The price was right and the islands stops were all great. The food and service was not as good as on previous NCL cruises. I felt that the focus was not really on the passengers. Dining room service was painfully ...
Read More

Sail Date December 2017


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Find a Cruise

Easily compare prices from multiple sites with one click

Eastern Caribbean Cruise Reviews for Other Norwegian (NCL) Ships

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.