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Eastern Caribbean Norwegian Gem Eastern Caribbean Cruise Reviews

4.0 / 5.0
Editor Rating
2461 reviews
9 Awards
NCL GEM
thermal suite.
Balcony extremely nice
Cabin 15500 - Deck
See all photos
Cruiser Rating
3.7
Average
490 reviews
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1-10 of 490 Eastern Caribbean Norwegian Gem Eastern Caribbean Cruise Reviews


Delayed Cruise

Review for Norwegian Gem to Caribbean - Eastern

TOrjg avatar

TOrjg

2-5 Cruises

Age 50s

We love the Gem and have been cruising on it annually for the past couple of years. We like the size of the ship, the amenities, especially the Great Outdoors the covered patio off of the back of deck 12 and the fact that it sails out of NYC. However, this year, because Norwegian moved around all their cruises and introduced more January and February sailings of their larger ships we were unable ...
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Sail Date: February 2019

Cabin Type: Inside


LOUSY FOOD, LOUSY SERVICE Never EVER AGAIN NORWEGIAN

Review for Norwegian Gem to Caribbean - Eastern

steve50 avatar

steve50

6-10 Cruises

Age 70s

We chose this cruise because of its port, we wanted a carrebeian cruise but also wanted to spend time in New York so we chose the Gem to get what we wanted. I was not impressed with the welcome partly because we arrived late in the afternoon and they were rushing to get people on board then delayed leaving port for 1 1/2 hours. My wife and i are experienced cruisers, have sailed with carnival, ...
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Sail Date: January 2018

Cabin Type: Balcony


Gem review 1-3-18

Review for Norwegian Gem to Caribbean - Eastern

nvance724 avatar

nvance724

6-10 Cruises

Age 60s

The staff was generally helpful and friendly. The food was a disappointment. The service in the Grand at night was overly slow the staff couldn't keep up. During the day for lunch was entirely different. There were wait times but not extreme. The outdoor buffets were excellent. Cagney food was excellent but the wait staff were overloaded and not very attentive. Less of a problem with early dinner ...
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Sail Date: January 2018

Cabin Type: Mini-Suite with Balcony


Ten Day Eastern Caribbean Adventure

Review for Norwegian Gem to Caribbean - Eastern

Gingerclerg avatar

Gingerclerg

2-5 Cruises

Age 50s

Wanted a longer cruise that left from New York. We enjoyed the city on both sides of the cruise. We left NYC and headed into the big snow storm. Captain and crew did great job keeping us informed and safe. We had booked this cruise long before the hurricane's forced changes to our itinerary. We were delighted with our ports of call. St Lucia was the most amazing. St Croix remains in need of ...
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Sail Date: January 2018

Cabin Type: Family Balcony


Enjoyable cruise

Review for Norwegian Gem to Caribbean - Eastern

NJreality avatar

NJreality

10+ Cruises

Age 60s

We choose this cruise due to the price. We have sailed on the gem twice before so we were familiar with the ship. I was satisfied with the cruise but would like to see more activities. It was hard to hear the music in the lounges because of the rude passengers that talked loudly while the performer was playing. My wife got the thermo spa package which was much cheaper ($50 discount) if ...
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Sail Date: January 2018

Cabin Type: Mid-Ship Inside


Winter cruising

Review for Norwegian Gem to Caribbean - Eastern

Scallywags22 avatar

Scallywags22

2-5 Cruises

Age 30s

This was my first winter cruise ,likely my last at least out of NY! not anything to do with the GEM or NCL I just prefer the warm weather and feel like you lose those warm days! The cruise itself had a rough start as the first full sea day was spent in 25-30 waves, I was impressed that the gem handled the rough waters as well as it did. I am blessed to not get sea sick so I wasn't too worried ...
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Sail Date: January 2018

Cabin Type: Mid-Ship Balcony


Disappointment from start to finish

Review for Norwegian Gem to Caribbean - Eastern

freudig avatar

freudig

10+ Cruises

Age 80s

We went to visit our son living in New York and chose to include a getaway to warmer climes, hence the Gem. The checkin and embarkation process(as well as the subsequent disembarkation) was short staffed, chaotic and made me think that this was what Ellis Island must have been like. Bags were very late to the stateroom. Our overall impression of the ship was that she was tired and in need ...
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Sail Date: January 2018

Cabin Type: Balcony


Clean, comfortable, relaxing cruise

Review for Norwegian Gem to Caribbean - Eastern

trentj avatar

trentj

2-5 Cruises

Age 60s

We chose this cruise because the NY port was easy to get to and the dates fit our schedule. Overall, we were very pleased with NCL and would cruise with them again. Getting on board took much longer than it should have (very inefficient process) but everyone was helpful and courteous. Our first two/three days were quite rough but our captain kept us informed and we especially appreciated his ...
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Sail Date: January 2018

Cabin Type: Balcony


So - so cruise of 1/3 - 1/13/18

Review for Norwegian Gem to Caribbean - Eastern

AFP5585 avatar

AFP5585

10+ Cruises

Age 70s

We are platinum cruisers with Princess Cruise Lines. The only reason we chose NCL for this cruise was that we didn't have to fly; for this cruise NCL left from NYC and we live 2 hours away. For any other than their Canada-New England cruise, we would have had to fly to an embarkation port for Princess. If at all possible, in the future we prefer to return to a Princess cruise. ...
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Sail Date: January 2018

Cabin Type: Balcony


Norwegian you need to reassess you client base

Review for Norwegian Gem to Caribbean - Eastern

donnadufo avatar

donnadufo

10+ Cruises

Age 60s

I have always been very happy with Norwegian especially the Gem it is my favorite ship. I was very disappointed on this cruise. Staff is no longer happy and engaging with passengers, they seem stressed and overworked. giveaways and general amenities are poor and barely exist anymore. No chocolate on the pillow, no glass of champagne when you are delayed at a restaurant. Little Wow factors are ...
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Sail Date: January 2018

Cabin Type: Mid-Ship Mini-Suite with Balcony


Find a Norwegian Gem Cruise from $496

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