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Caribbean Norwegian Gem Caribbean Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Caribbean
Departure Port

Traveler rating

Excellent

600

Very Good

455

Average

294

Poor

157

Terrible

110

Cruise type

1,639 Caribbean Norwegian Gem Caribbean Cruise Reviews


juried avatar

juried

15 Reviews Written

5 Helpful Votes

Exceptional service, wonderful memories

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NCL Gem Review 3/6/2020 through 3/16/2020 Sorry, this is a long one. I almost did not write it. I mean with so many more serious things on our minds lately. But then I thought, this cruise was exceptional and ...
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Sail Date March 2020


seabluffmom avatar

seabluffmom

1 Review Written

12 Caribbean Cruise on the Norwegian Gem

We enjoyed getting away to the warmth of the Caribbean and overall enjoyed our cruise very much. Getting on the ship in New York was tedious since they were diligently checking all passports to see if people came ...
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Sail Date February 2020


subiero avatar

subiero

1 Review Written

Beautiful Ship and great weather!

I chose this cruise because my senior community was running a group trip including bus transportation to/from NY port. Embarkation was orderly, but the lines to check in were very long, but once we got to the desk ...
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Sail Date February 2020


Dext3 avatar

Dext3

1 Review Written

Amazing times

Wow. First time on the Gem. I was impressed by how attentive the entire staff was. From the executive officers (who were ALWAYS approachable) all the way down the line, everyone made us feel welcomed. The Cruise ...
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Sail Date February 2020


spedteacher908 avatar

spedteacher908

4 Reviews Written

4 Helpful Votes

Fabulous trip

Our trip was fabulous. We love Norwegian. We prefer the mid size ships of about 2000 people. The elevators are never crowded and the garden cafe is smaller. We got lost so many times in the garden cafe on the ...
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Sail Date February 2020


LJRat avatar

LJRat

1 Review Written

Great cruse but for the fact ***Unruly teenagers

Love to get away from the cold in Cle! Embarkation experience? Ship (Gem) got in to NY late, so embarkation was delayed perhaps a text would have help .I wouldn’t have gone to the pear to stand in line for ...
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Sail Date February 2020


frequency1 avatar

frequency1

2 Reviews Written

5 Helpful Votes

Horrendous cruise to say the least lacking in every category avoid at all cost

Everything was a mess, dis-organized and un-professional from beginning to end! Arrived at the NYC port at 11am and had priority embarkation through the Haven, took 30 minutes to go through security and we were ...
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Sail Date February 2020


rocknjoe avatar

rocknjoe

1 Review Written

1 Helpful Vote

Exceeded expectations (but they were low to begin with)

Not a cruise line devotee - i book for itinerary - so the 10 day caribbean out of NYC fit the bill to get some warmth and a break from old man winter with no airplane travel involved - last did NCL in 1989 on the ...
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Sail Date February 2020


Smiler65 avatar

Smiler65

1 Review Written

6 Helpful Votes

Good First Cruise

Lovely ship for those who like smaller vessels. Plenty out door space, could always find a sun bed. Cabin was nice & cozy for the 3 of us (sharing with 16 yr old daughter & husband) Good food at ...
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Sail Date December 2019


CJA77 avatar

CJA77

2 Reviews Written

3 Helpful Votes

Another good cruise

This was my second time on the Gem with a group of friends and my mom. It took a while to get on the ship on embarkation day, but that's only because the Bliss was there too. I've only been on the Gem so far, ...
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Sail Date December 2019


Theo072793 avatar

Theo072793

1 Review Written

1 Helpful Vote

Not the Best Cruise I've Ever Had ...

My first cruise was on the Gem in 2011 was magical. When I saw this itinerary on the Gem again, I booked it right away. However, it was a far cry from the first time I sailed on it in 2011 - the Captain was mute, ...
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Sail Date November 2019


madvis33 avatar

madvis33

2 Reviews Written

14 Helpful Votes

Perfect Way to Celebrate the Holidays

What a fabulous holiday. I had been reading the reviews and was a little concerned but I honestly don't know where all the negativity was coming from. Embarkation - got to the Manhattan Cruise Terminal early. Was ...
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Sail Date December 2019


K Buch avatar

K Buch

1 Review Written

7 Helpful Votes

Such a great time!

We chose this cruise because it left out of Manhattan so we didn't have the added expense of flying to the port and because we wanted to take a two week vacation (for the first time in our lives) celebrating our ...
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Sail Date December 2019


Elbrushalya avatar

Elbrushalya

1 Review Written

1 Helpful Vote

What a disappointment!

We traveled on this Ship about 3 years ago, had free specialty dining and 3rd passenger free, which worked very well, and the entertainment was so good, that we wonted to go back. This time the cruise was so ...
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Sail Date December 2019


Caribbea avatar

Caribbea

2 Reviews Written

3 Helpful Votes

Warning to jewelry shoppers onboard NCL Gem

Just returned from NCL Gem and want to warn the next roll call about the verbal abuse and threatening behavior that I received from the onboard sales rep for Emeryl (yellow emeralds). She bullied and screamed at me ...
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Sail Date December 2019


froglaps avatar

froglaps

1 Review Written

Going downhill.

Ok, so I took my first cruise on the Gem 2 years ago. I was left with disappointment after this one. Embarkation was long, the ship due to weather was late, ok I do understand that isn't anything Norwegian ...
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Sail Date December 2019


Miwii avatar

Miwii

2 Reviews Written

3 Helpful Votes

"Survivor, Cruise Edition" - but with food and drink

Chose this cruise because of the departure port and Caribbean tour. Enjoyed NCL cruise a couple of years ago so decided to stick with the line. Overall, the trip was meh. Had no expectations, and that was good. The ...
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Sail Date December 2019


Polistena avatar

Polistena

4 Reviews Written

9 Helpful Votes

8 Night Florida / Bahama out NYC

I chose this cruise because I had to use a weeks vacation before year end and we received a very good price. Overall the cruise and ship was very nice. Cons: Embarkation in NYC was terrible. the lines were ...
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Sail Date December 2019


cruise4eatsleepfun avatar

cruise4eatsleepfun

1 Review Written

1 Helpful Vote

8 Day NY-Florida-Bahamas

We loved the Gem and had looked forward to returning, unfortunately, this will likely be one of our last Norwegian cruises due to the following: 1. Boarding/embarkation took about 2 to 2.5 hours. Spoke with ...
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Sail Date December 2019


PattiT avatar

PattiT

3 Reviews Written

15 Helpful Votes

What a difference!!

I was really looking forward to escaping the cold. Great Stirrup Cay, sounded wonderful. I had been on the Gem before and loved that I would know my way around. I decided to go cheap on the cabin this time and book ...
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Sail Date December 2019


trumpetfish55 avatar

trumpetfish55

6 Reviews Written

14 Helpful Votes

Florida overnight A+

We chose this cruise because it has been many years since we have taken a ‘smaller’ big ship. The Florida overnight was a big draw for us so we could take our time in Orlando. We also were able to see a ...
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Sail Date December 2019


Silver dollar 12345 avatar

Silver dollar 12345

1 Review Written

3 Helpful Votes

Very Disappointed

Cruising was always about the food, meals, and buffets. I take it this is a thing of the past. The goal is to get you to spend extra money for better food in the "Special Dining Rooms". We went to breakfast in ...
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Sail Date November 2019


DesertBrett avatar

DesertBrett

2 Reviews Written

11 Helpful Votes

Amazing Suite but the Cruise Fell Short

The ship is in good condition and well maintained. It's downside, IMHO, is that there are so many specialty restaurants (including one that was the worst cruise dining experience ever) that it reduces the amount of ...
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Sail Date December 2019


world travler avatar

world travler

1 Review Written

I've been on a better cruise

Upon arriving to the pier in the beginning and not seeing the ship already there was a bit of a downer, but due to a large storm there wasn't much to be done about that. When we were finally allowed to get in line ...
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Sail Date December 2019


h193r avatar

h193r

1 Review Written

1 Helpful Vote

Not the best cruise company experience

1. Before we booked the cruise I specifically asked the NCL sales person what would happen if the price decreased after we booked. I was advised we would be offered a portion of the difference as onboard credit. A ...
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Sail Date November 2019


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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