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Canada & New England Norwegian Gem Canada & New England Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Canada & New England
Departure Port

Traveler rating

Excellent

91

Very Good

97

Average

68

Poor

36

Terrible

12

Cruise type

91 Canada & New England Norwegian Gem Canada & New England Cruise Reviews


JsEscape2 avatar

JsEscape2

10 Reviews Written

30 Helpful Votes

Good ship, Great crew, Nice Itinerary

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This was a retirement gift to myself. I took my husband along. We are platinum on NCL so I chose Sail Away balcony without the perks and it worked out just fine for this 7 day cruise. We get two specialty dinners ...
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Sail Date September 2019


Granma2002 avatar

Granma2002

1 Review Written

4 Helpful Votes

Married couple

I wanted to see Canada during colorful Fall weather and I was NOT disappointed. Love that we have graduated to suite category now. Butler and Concierge are really nice touches. Was not as impressed with Teppanyaki ...
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Sail Date October 2019


Winters in NZ avatar

Winters in NZ

1 Review Written

2 Helpful Votes

An Enjoyable Time

We chose this cruise because it was Canada-New England, which we have done previously, with a few different itineraries on 3 various cruise lines, HAL, NCL and about 10 years ago, Costa. So we have seen many of ...
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Sail Date September 2018


franr55 avatar

franr55

1 Review Written

1 Helpful Vote

WE WERE MARRIED ON THE SHIP

We are Platinum level cruisers with NCL and the Gem is one of our favorite ships. We decided to use a cruise leaving from New York to have our wedding (and then a local reception in July). We invited everyone to ...
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3 photos

Sail Date June 2018


Kathymoorern avatar

Kathymoorern

2 Reviews Written

1 Helpful Vote

The crew of the NCL Gem work incredibly hard!

We’ve done several NCL cruises..Gem, Jade and Jewel. I love the crew. They are very nice, cheerful and helpful. Favorite times include the amazing entertainment, the outer deck delicious barbecues, the fabulous ...
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Sail Date June 2018


mpflowers avatar

mpflowers

1 Review Written

2 Helpful Votes

5 Star Cruise

My husband and I had not taken a cruise in a while and wanted to cruise in a different direction than before and took a chance on NCL Gem this June 2018. The Gem is a very nice ship. I found out that it was ...
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Sail Date June 2018


Chocolate-12 avatar

Chocolate-12

1 Review Written

Canada

Canada New England cruise NY on June 2. Celebrating our 60th birthdays. We had a suite. Could not say enough about the service throughout. From dining to the bartenders to the concierge. Our butler Teresa ...
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Sail Date June 2018


mmarese14 avatar

mmarese14

1 Review Written

Very enjoyable cruise

I picked this cruise itinerary because I’ve been on 3 other NCL Cruises and I wanted a different itinerary leaving out of NY. Overall, my friend and I were very pleased. I have to say the food was good and ...
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Sail Date June 2018


SpicyBrownSugar avatar

SpicyBrownSugar

2 Reviews Written

First Time Cruisers "bedazzled" by the GEM!

We were quite unsure what to expect since it was our very first cruise and had heard and read the gamut of positive & negative reviews and feedback from friends and other cruisers. This was without a doubt an ...
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Sail Date September 2017


JohnInHomestead avatar

JohnInHomestead

4 Reviews Written

30 Helpful Votes

Very Relaxing Cruise With A Remarkable Staff Aboard

Norwegian Gem, October 14 – October 21 – Halifax, St. John, Portland, Rockland plus two sea days! So I have procrastinated with this review for a few months now. Between Hurricane Irma and the holidays, ...
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Sail Date October 2017


DIDISEVEN avatar

DIDISEVEN

11 Reviews Written

53 Helpful Votes

Everything went RIGHT!

I like this ship because I live in Toronto and its only an hours flight to New York where it is based. I have been on the Gem and both its sister ships before and have come to appreciate the smaller size. I have ...
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Sail Date October 2017


judgarangle avatar

judgarangle

1 Review Written

Outstanding cruise with NCL

My wife wanted to take a cruise with different stops in Canada. Checking in was slow needed more windows open seem to have more employees walking around behind the employees waiting on guests.Shore excurions in ...
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Sail Date October 2017


mfanel avatar

mfanel

1 Review Written

My First Cruise

This was a 60th birthday gift to my husband who had been on several cruises in his past. This was my first and after a shaky start it just got better each day. We had a fun time. I loved getting the itineray ...
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Sail Date October 2017


claybird64 avatar

claybird64

1 Review Written

1 Helpful Vote

Cruise was great

Excursions were fun and interesting . Food was good, lots of variety, plenty to eat! Breakfast was my favorite. Cabins were fine! Clean, well taken care of and the staff was fun, helpful, and very friendly. Shows ...
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Sail Date October 2017


msescila57 avatar

msescila57

1 Review Written

2 Helpful Votes

Taking Canada/New England by storm

We chose Norwegian Cruise Lines because we cruised with them before and loved the service, food, activities and entertainment. I am not as fond of the "Freestyle " dining. I do like having a set time for my meals ...
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Sail Date October 2017


rjags.cruiser avatar

rjags.cruiser

1 Review Written

4 Helpful Votes

Another great NCL experience

We wanted to experience the New England and Canada areas during the fall season. Our weather was great, cool at times, but to be expected. The Gem is part of the Jewel class ships, which are our favorites. They ...
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Sail Date October 2017


Craig N avatar

Craig N

1 Review Written

Great from start to finish

We chose this cruise because it was going where we wanted to go and see what we wanted to see. From start to finish we had nothing but good things to say. The entire staff was polite, helpful, and always there ...
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Sail Date October 2017


Greenleaf7 avatar

Greenleaf7

2 Reviews Written

1 Helpful Vote

First Time Cruiser, Solo Experience

I chose this cruise because I'd never been to Canada or Maine before, and I love the fall. I arrived at the pier around 11:00; the line was not too long, and I was checked in and walking onto the Gem at around ...
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Sail Date September 2017


danielmall avatar

danielmall

3 Reviews Written

1 Helpful Vote

This cruise was beyond my expectations

I actually just took this cruise to take a break but I found out that it was way far better what I expected.Cruise staff was very friendly and entertaining.My wife really enjoyed even though we were not able to ...
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Sail Date September 2017


Montesanoa avatar

Montesanoa

1 Review Written

What a GREAT Vacation!

This cruise leaving from NYC was so easy. No flights to deal with, Uber to the port in NYC and get on the ship! The moment we got on to the moment we got off we were treated like appreciated guests. The service in ...
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Sail Date September 2017


jefflupo avatar

jefflupo

1 Review Written

4 Helpful Votes

This will be a hard act to follow.

We love Norwegian and got a great deal on a window cabin on deck 5. We usually get a balcony and we like the larger, newer ships but as I said, we got a good deal. We got 3 nights of specialty dining and ultimate ...
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Sail Date September 2017


zultr avatar

zultr

1 Review Written

1 Helpful Vote

Great ship and wonderful service

I took 3 newbies with me and all of us were impressed !! We were on deck 11 and our room steward was fantastic at keeping our rooms clean and stocked. All staff from Zhen (the washy washy girl) to our wait staff ...
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Sail Date September 2017


ricearoni161 avatar

ricearoni161

2 Reviews Written

5 Helpful Votes

Pleasant surprise that this older ship had a lot of new ship upgrades!

I have wanted to do the New England/ Canada cruise in the fall for a long time! I chose this particular one because it went to Boston. I've been on a sister ship in the Jewel line of ships so I was hoping that ...
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Sail Date September 2017


Luyano y Porvenir avatar

Luyano y Porvenir

1 Review Written

1 Helpful Vote

Beautiful New England and Canada

It was cruise to celebrate our anniversary. We love the GEM. A beautiful ship, about the right size, not too big, not too small. The weather was perfect, the stateroom clean, the staff very friendly and the ...
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Sail Date September 2017


NKathyk avatar

NKathyk

1 Review Written

3 Helpful Votes

My first Cruise

My adult son and I took my sister for her 70th Birthday on this wonderful cruise. I could not have asked for better service. We were in suit 11506 on the Gem. The Butler and other service providers were fantastic. ...
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Sail Date September 2017


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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