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Canada & New England Norwegian Gem Canada & New England Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Canada & New England
Departure Port

Traveler rating

Excellent

91

Very Good

97

Average

68

Poor

36

Terrible

12

Cruise type

68 Canada & New England Norwegian Gem Canada & New England Cruise Reviews


TGlonek avatar

TGlonek

1 Review Written

First time cruising on NCL not totally impressed

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Received as a free cruise from Hard Rock in Biloxi. I was excited about receiving the free cruise off as it was the first time I was going to be going on NCL. I had heard a lot of good remarks from previous ...
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Sail Date October 2019


danceplus1 avatar

danceplus1

1 Review Written

2 Helpful Votes

Disappointed

I chose this cruise because I am single now, and I had friend going on this sailing. I sailed NCL in1987 and had been very happy with the experience. On the plus side I found the staff very pleasant and helpful. ...
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Sail Date September 2019


Riley8911 avatar

Riley8911

1 Review Written

Following Hurricane Dorian

We chose this ship because of the dates and the ports it was supposed to visit. As it turns out, Hurricane Dorian was coming towards the New England and Canadian coasts. We had to go to Portland, Maine rather ...
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Sail Date September 2019


LTidrick avatar

LTidrick

1 Review Written

1 Helpful Vote

Beautiful ship, beautiful time of year

We have sailed with Norwegian twice before, and have always loved the destinations, the value, and the service. We chose this tour because we had always wanted to see Quebec and the surrounding territories in the ...
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Sail Date September 2019


xtvacationgirl avatar

xtvacationgirl

1 Review Written

1 Helpful Vote

Watch the weather and read the fine print.

Chose this cruise as it was going North during hurricane season and bought trip insurance thru NCL. We believed the cancel for any reason. When we wanted to cancel the trip due to hurricane, we found we should have ...
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Sail Date September 2019


Lafexpress avatar

Lafexpress

2 Reviews Written

1 Helpful Vote

Hurricane Imelda

Have never been to any part of Canada, was hoping this would be an opportunity to see whales etc. and wildlife. Boston departure was ok, ship dock located in a typical big city port area, mostly industrialized, ...
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Sail Date September 2019


Keith63 avatar

Keith63

2 Reviews Written

1 Helpful Vote

Good cruise, terrible room

Had such a good experience with NCL on our Hawaii cruise we thought we would book for New England with them. Called NCL and booked through their agent. We had two issues with NCL booking: 1. Booked an extra day ...
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Sail Date September 2019


Jfornnarino avatar

Jfornnarino

1 Review Written

1 Helpful Vote

Scammed by NCL upgrade bidding process!

The cruise cost us $4720.90 more than we had planned for due to their faulty, fraudulent and difficult bidding process. We talked to many people at NCL ending with K in the executive offices and got nowhere! All ...
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1 photo

Sail Date October 2018


Honey2708 avatar

Honey2708

1 Review Written

Disappointing compared to Royal Caribbean

We did the New England/Canada cruise to see something different. Loved loved loved the ports we visited. As to Norweigan, staff was wonderful. Food- disappointing. Buffet was ok, but the freestyle dining ...
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Sail Date October 2018


Chorel avatar

Chorel

1 Review Written

2 Helpful Votes

Truly an Average Cruise. For me, in 1 word, underwhelming.

We took this cruise because of a very attractive, bargain basement, clearance fare on the cruise. We cruise regularly, but this would be our first time with Norwegian. While initially impressed by the ease of ...
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Sail Date September 2018


bjsandy avatar

bjsandy

1 Review Written

1 Helpful Vote

Fall cruise

The ship needs updating especially the stardust theatre- seats uncomfortable - steps terrible and many people almost fell or tripped and this cruise because of the time of year was full of seniors who had trouble ...
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Sail Date September 2018


FromTheVerandah avatar

FromTheVerandah

1 Review Written

1 Helpful Vote

Freestyle may be your style, or maybe not

Norwegian Gem, like all other Norwegian Cruise Line (NCL) ships in the fleet, espouses what it calls "Freestyle Cruising." This means that there are no set dining times, and you may dine in either of the two free ...
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Sail Date September 2018


jules528 avatar

jules528

1 Review Written

1 Helpful Vote

Nothing too bad, but rather dull ship and itinerary

The cruise to Canada and New England was considered a "distinctive voyage". It was okay, but there are a lot of caveats. It's not like Norwegian had anything disastrous happen on this cruise (and I hate people who ...
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Sail Date September 2018


Chippewa74 avatar

Chippewa74

6 Reviews Written

18 Helpful Votes

Not bad but not great

We chose the cruise because we had a Norwegian deposit to use and because we really wanted to visit this area. This was my first time on Norwegian having sailed with Princess and Holland America in the past. All ...
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Sail Date September 2018


flyin avatar

flyin

2 Reviews Written

1 Helpful Vote

Good Room, Great Entertainment, Subpar Food

This cruise was given to us by our children for our 40th Anniversary. As they say "Don't look a gift horse in the mouth" :) As such, it was a wonderful trip, and NCL have very nice personnel. Still, this being ...
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Sail Date June 2018


bh22 avatar

bh22

1 Review Written

4 Helpful Votes

Food Disappointment

We left from NYC to a Canada and New England cruise. We made two stops in Canada: Halifax, Nova Scotia and St. John, New Brunswick. Then we made two stops in Maine: Bar Harbor and Portland. We didn't take any ...
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Sail Date June 2018


djayne avatar

djayne

4 Reviews Written

9 Helpful Votes

Average

We chose this cruise as we didn't have to fly to this port-we arrived by bus provided by a travel company who also booked the cruise for us and 19 other people. Have been on many of NCL's ships-most recently 3 of ...
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Sail Date June 2018


subint avatar

subint

2 Reviews Written

7 Helpful Votes

New England and Canada tour on the Gem from NYC 2018

We had sailed with Gem before and were very happy with the service and entertainment onboard. So when we decided to holiday in New England & Canada there were no doubts in choosing the Gem but boy were we wrong. ...
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Sail Date June 2018


4buddy avatar

4buddy

1 Review Written

1 Helpful Vote

Cruise review

We chose this cruise because of the ports and because we wanted to spend a few days in New York. We had sailed on the Norwegian Escape and enjoyed our cruise, so it was an easy choice to pick the same cruise line. ...
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Sail Date June 2018


Tolenodeb avatar

Tolenodeb

1 Review Written

1 Helpful Vote

Gluten free and dairy free dining is an issue until you find out what is on board

I chose this cruise on the Norweigen Gem the week of 10/21 for 10 days because of the ports in Canada that the ship was stopping at -Halifax, Quebec, Cornerbrook and Sydney. Ship met up with whales so we lost a ...
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Sail Date October 2017


56travelgirl avatar

56travelgirl

1 Review Written

Last Canadian Cruise of Gem in 2017

Wanted to try NCL -as a travel agent to compare to other cruise lines for my clients. Very disappointed that for the high price of $89.00 a day plus taxes, this pkg did not include bottled water or specialty ...
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Sail Date October 2017


papadave avatar

papadave

3 Reviews Written

1 Helpful Vote

Nothing exceptional here -- but an okay cruise

We chose this cruise, 10 days, Canada, 4 ports, because it left from the NYC port and the price was right. Ports: The scheduled ports were Halifax, Quebec City, Corner Brook and Sidney, all of which are in ...
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Sail Date October 2017


kimugsy avatar

kimugsy

1 Review Written

Cruise was OK!

We received a cruise offer from a Vegas casino because of the amount of money we spend on gambling. We decided to try heading north to Canada/New England. The food was fare - often cold in the complimentary ...
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Sail Date October 2017


sandCruise17 avatar

sandCruise17

1 Review Written

Fall cruise to Maine and Canada

The cruise was ok for the most part but the fold out couch that was meant to sleep 2 was a joke..Good thing one of our group canceled because I dont know where they would have slept. We took turns on the couch that ...
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Sail Date October 2017


MKW 583 avatar

MKW 583

1 Review Written

1 Helpful Vote

Dining very disappointing

Free style dining and prior experience was why We chose this line. Things certainly have changed The food was subpar. wait staff in lounges and dining rooms are poor. the little things make a difference and ...
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Sail Date October 2017


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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