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Canada & New England Norwegian Gem Canada & New England Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Canada & New England
Departure Port

Traveler rating

Excellent

91

Very Good

97

Average

68

Poor

36

Terrible

12

Cruise type

306 Canada & New England Norwegian Gem Canada & New England Cruise Reviews


Neophyte2020 avatar

Neophyte2020

1 Review Written

2 Helpful Votes

First time cruising, last time with NCL

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My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful ...
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Sail Date October 2019


JsEscape2 avatar

JsEscape2

10 Reviews Written

30 Helpful Votes

Good ship, Great crew, Nice Itinerary

This was a retirement gift to myself. I took my husband along. We are platinum on NCL so I chose Sail Away balcony without the perks and it worked out just fine for this 7 day cruise. We get two specialty dinners ...
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Sail Date September 2019


Granma2002 avatar

Granma2002

1 Review Written

4 Helpful Votes

Married couple

I wanted to see Canada during colorful Fall weather and I was NOT disappointed. Love that we have graduated to suite category now. Butler and Concierge are really nice touches. Was not as impressed with Teppanyaki ...
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Sail Date October 2019


TGlonek avatar

TGlonek

1 Review Written

First time cruising on NCL not totally impressed

Received as a free cruise from Hard Rock in Biloxi. I was excited about receiving the free cruise off as it was the first time I was going to be going on NCL. I had heard a lot of good remarks from previous ...
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Sail Date October 2019


jandcblue avatar

jandcblue

1 Review Written

Horrible Experience

The ship was very compartmentalized. No large open area atrium to enjoy. The food was absolutely horrible. We have traveled NCL and other cruise lines in the past and have never experienced such a bad experience ...
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Sail Date October 2019


sergiomedrano avatar

sergiomedrano

1 Review Written

5 Helpful Votes

If you're used to Celebrity or better, do not go on Norwegian

If you're used to spending your holidays in the hands of Celebrity or better cruise lines, I would not recommend you try Norwegian because you'll be disappointed several times per hour. Their processes are ...
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Sail Date September 2019


Mowzer avatar

Mowzer

1 Review Written

4 Helpful Votes

Formulaic Food - lost in translation

After witnessing how badly passengers were treated on the recent NCL Spririt Mystical Fjords Cruise, With an appalling 25% discount on a future cruise, it has become obvious NCL sees customers only as livestock. ...
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1 photo

Sail Date September 2019


aakathleen avatar

aakathleen

1 Review Written

3 Helpful Votes

NCL: I Won’t Be Back

I am an experienced cruiser having sailed at least 20 times in Alaska, Europe, the Caribbean, and Canada/New England. Most of my experience has been with Celebrity, which I love, but I have also cruised with ...
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Sail Date September 2019


fdjksj avatar

fdjksj

1 Review Written

3 Helpful Votes

STAY AWAY FROM NORWEGIAN CRUISELINE

I have been on 5 cruises previously with 4 different cruiselines (including Disney, Princess, and Royal Carribean). My experience on Norwegian Gem was by far the worst. 1. The stateroom is poorly designed, with ...
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Sail Date September 2019


MaVtMdFl avatar

MaVtMdFl

3 Reviews Written

8 Helpful Votes

3 days at sea on 7 day trip

The whole point of this trip was to see Canadian ports. Norwegian massively let us down. Although there was only supposed to be one tender port, without explanation, there ended up being three, two of which the ...
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Sail Date September 2019


Weinbob avatar

Weinbob

4 Reviews Written

2 Helpful Votes

Boston to Quebec B2B Early September

I was attracted to the Boston departure in early September 2019, I wrongly thought we would enjoy more pool time and sun - instead we dodged hurricane Dorian and missed Bar Harbor and Halifax on our first leg. ...
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Sail Date September 2019


danceplus1 avatar

danceplus1

1 Review Written

2 Helpful Votes

Disappointed

I chose this cruise because I am single now, and I had friend going on this sailing. I sailed NCL in1987 and had been very happy with the experience. On the plus side I found the staff very pleasant and helpful. ...
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Sail Date September 2019


Riley8911 avatar

Riley8911

1 Review Written

Following Hurricane Dorian

We chose this ship because of the dates and the ports it was supposed to visit. As it turns out, Hurricane Dorian was coming towards the New England and Canadian coasts. We had to go to Portland, Maine rather ...
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Sail Date September 2019


jsherald avatar

jsherald

1 Review Written

1 Helpful Vote

Hurricane Dorian impacts/Geriatric Cruise

The timing of the cruise fit within our schedule so NCL was chosen. This was our 2nd cruise, 1st with NCL and probably the last with NCL. One reason we won't go NCL again - is it's too old of a clientele. The ...
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Sail Date September 2019


LTidrick avatar

LTidrick

1 Review Written

1 Helpful Vote

Beautiful ship, beautiful time of year

We have sailed with Norwegian twice before, and have always loved the destinations, the value, and the service. We chose this tour because we had always wanted to see Quebec and the surrounding territories in the ...
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Sail Date September 2019


xtvacationgirl avatar

xtvacationgirl

1 Review Written

1 Helpful Vote

Watch the weather and read the fine print.

Chose this cruise as it was going North during hurricane season and bought trip insurance thru NCL. We believed the cancel for any reason. When we wanted to cancel the trip due to hurricane, we found we should have ...
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Sail Date September 2019


Lafexpress avatar

Lafexpress

2 Reviews Written

1 Helpful Vote

Hurricane Imelda

Have never been to any part of Canada, was hoping this would be an opportunity to see whales etc. and wildlife. Boston departure was ok, ship dock located in a typical big city port area, mostly industrialized, ...
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Sail Date September 2019


Keith63 avatar

Keith63

2 Reviews Written

1 Helpful Vote

Good cruise, terrible room

Had such a good experience with NCL on our Hawaii cruise we thought we would book for New England with them. Called NCL and booked through their agent. We had two issues with NCL booking: 1. Booked an extra day ...
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Sail Date September 2019


Melinda Brasher avatar

Melinda Brasher

1 Review Written

5 Helpful Votes

Fall Leaves were Great

The fall leaves were gorgeous. The weather was too cold to enjoy the outdoor areas very much. I think in the future I might choose an itinerary with fewer ports, as we exhausted ourselves with port after port. ...
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Sail Date October 2018


chankahon avatar

chankahon

4 Reviews Written

24 Helpful Votes

Great itinerary and production cast, other aspects so-so

Took the Canada/New England cruise with a last-minute solo offer and was my second cruise on NCL. Overall it was great value, but food and service were not as good as the Norway cruise on NCL Star two years ago. ...
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Sail Date October 2018


Gina1239 avatar

Gina1239

1 Review Written

1 Helpful Vote

Disappointing

Embarkation and disembarkation went smoothly. Ship was a good size not to big. Cabin was large and roomy we paid for that. We found the food on this ship terrible like a restaurant that you would never go back to ...
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Sail Date October 2018


girltalks avatar

girltalks

1 Review Written

3 Helpful Votes

No, No, No to Norwegian!

My travel companions and I (we were a group of 4 in two cabins/ 2 people in each cabin) chose this cruise for the itinerary, price and the fact that we had never before sailed on Norwegian and wanted an opportunity ...
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Sail Date October 2018


LouNe16 avatar

LouNe16

1 Review Written

1 Helpful Vote

A Unique Experience

We stumbled on this cruise while checking out Latitudes offers. I was hesitant but my wife had never been out East so this would check quite a few boxes for her and I had 2 or 3 places I would be willing to go see. ...
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Sail Date October 2018


Jfornnarino avatar

Jfornnarino

1 Review Written

1 Helpful Vote

Scammed by NCL upgrade bidding process!

The cruise cost us $4720.90 more than we had planned for due to their faulty, fraudulent and difficult bidding process. We talked to many people at NCL ending with K in the executive offices and got nowhere! All ...
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Sail Date October 2018


hantanesian avatar

hantanesian

1 Review Written

7 Helpful Votes

Do not celebrate your special occasions here!

When I made the reservation for my friend and I and our husbands, I mentioned to NCL agent that we are celebrating my 44 year anniversary. Big year right? Who can say that these days! The agent told me they will ...
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Sail Date October 2018


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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