Norwegian Epic Family Cruises Reviews

4.5 / 5.0
4,413 reviews
Photo Credit: Suzannec
Photo Credit: Poppy01
Photo Credit: Poppy01
Photo Credit: Poppy01
See all photos
Cruiser Rating
3.5
Average
4,413 reviews
Ratings by category

Filters

1-10 of 681 Norwegian Epic Family Cruises Reviews


Totally disappointed

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

User Avatar
JenniferE
6-10 Cruises • Age 40s

I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
Read More

Sail Date: February 2024


Disappointing Crusie

Review for a Caribbean - Western Cruise on Norwegian Epic

User Avatar
ab6947
2-5 Cruises • Age 30s

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
Read More

Sail Date: February 2024


Totally NOT what we hoped for! First time USA

Review for a Caribbean - Western Cruise on Norwegian Epic

User Avatar
Onno Diggeheim
6-10 Cruises • Age 50s

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...
Read More

Sail Date: February 2024

Cabin Type: Aft-Facing Balcony


Staff is amazing, but the ship sucks!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
DrWisco
2-5 Cruises • Age 20s

I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again. The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...
Read More

Sail Date: February 2024


Lines !! Lines !! Lines !!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
MiDushiCruisers
10+ Cruises • Age 60s

My wife and I have been on 17 cruises including this one. On Carnival, Royal Caribbean, Holland America Line, Cunard, Viking and 4 previous NCL cruises. This one was the worst. Lines:There were lines for everything. We had to wait at least 1 hr before a show in line to get into the theater. We couldn't even get into cavern club due to no seats yet the Spiegel tent was unused for most of the ...
Read More

Sail Date: February 2024


First and last NCL sailing

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
Canutecruises
6-10 Cruises • Age 30s

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...
Read More

Sail Date: February 2024


Don’t book Norwegian Epic

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
Notadiva
First Time Cruiser • Age 60s

We have cruised on Royal Caribbean, Carnival and Holland America cruise lines. This was our first time on Norwegian and sadly it will be the last. We booked it to celebrate our 20th anniversary and having heard good things about Norwegian Cruise lines we were very excited to experience it. Unfortunately, we were really disappointed not only in the ship but the overall experience was ...
Read More

Sail Date: January 2024


Much less than expected!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
rhj0629
First Time Cruiser • Age 60s

Long lines at all bar locations, not enough wait staff on deck causing long lines for beverages which reduced the value of the beverage package. Bottled water was not part of the bar/beverage package. Show reservations were needed for Burn the Floor but were not made obvious or clear. Ran out of some beverages (beer, daiquiris, mud slides etc.) Room had fluid leak on the carpeted floor ...
Read More

Sail Date: January 2024


Don’t waste your money, book a resort!!

Review for a Caribbean - Western Cruise on Norwegian Epic

User Avatar
Traveling Critic 6
First Time Cruiser • Age 40s

For starters we are a traveling family. So we are well travelled. We heard many great things about cruises and was told that as far as cruise lines “Norwegian” is top tier. As first time cruisers we decided to splurge and go with what as been advertised and described as the best. We chose this cruise line because it was supposed to be luxury and family friendly. This was not the case. What we ...
Read More

Sail Date: January 2024

Traveled with children


Not a great first cruise experience.

Review for a Caribbean - Eastern Cruise on Norwegian Epic

User Avatar
That Yoga Lady
First Time Cruiser • Age 50s

First, this was the first time I've ever been on a cruise for more than 1 day. This was a 7 day Caribbean cruise. Overall, it wasn't much different than staying at a floating theme resort. The stops along the way definitely were worth the trip. That said, there isn't much out there to prepare a Newby for such an experience. The staff was nice, but not very helpful. They couldn't answer any ...
Read More

Sail Date: January 2024

Cabin Type: Mini-Suite with Balcony


Find a Norwegian Epic Cruise from $299

Any Month
Reviews of Norwegian Epic Style Cruises
Norwegian Epic Senior Cruises Cruise Reviews
Norwegian Epic Senior Cruises Cruise Reviews

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.