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Norwegian Epic Cruise Reviews for Family Cruises to the Caribbean

Norwegian (NCL)
Norwegian Epic
Caribbean
Departure Port

Traveler rating

Excellent

198

Very Good

134

Average

135

Poor

142

Terrible

97

Cruise type

Family Cruises

709

Romantic Cruises

265

Entertainment Cruises

178

Senior Cruises

137

Spring Break Cruises

115

709 Norwegian Epic Cruise Reviews for Family Cruises to the Caribbean


glolily avatar

glolily

2 Reviews Written

One of the best cruises we've been on so far.

|

We chose this cruise because we wanted to go away during thanksgiving break from school. We never go aeay during holidays and we wanted to try something different. The ports we went to were new to us aswell. We had ...
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Sail Date November 2018


TDHNJ avatar

TDHNJ

7 Reviews Written

33 Helpful Votes

Almost Phenomenal

We chose this cruise on 2/6/20 based on the itinerary and low price that went even lower after we booked. We flew into Puerto Rico on Friday, 3/6 and satyed3at the Caribe Hilton (amazing) while enjoying the forts, ...
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Sail Date March 2020


Disbidnesd avatar

Disbidnesd

1 Review Written

Nice ship bad cabins

Ok so we (group of 12) choose this ship and cruise line for the ports it was going to. I usually cruise with Royal Caribbean and after this cruise with NCL I will he going back. I had read several reviews about ...
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1 photo

Sail Date March 2020


rnfulk avatar

rnfulk

1 Review Written

1 Helpful Vote

Fun ship with tons of activities

I chose NCL and the Epic for their southern Caribbean itenerary. This was my first cruise and I was worried about the size of the ship and the reviews of the bathroom layout. First of all, for a 4000+ person ...
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Sail Date March 2020


beach980 avatar

beach980

1 Review Written

1 Helpful Vote

Very Disappointed!

I have gone on 6 cruises mostly with RC. After this experience I will never go with the Norwegian Epic ever! We just got back. Traveled end of Feb 2020. I will give you the pros and cons of our experience ...
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Sail Date February 2020


Saxman1961 avatar

Saxman1961

2 Reviews Written

5 Helpful Votes

Just Finished my 2nd and Last Cruise on the EPIC - Poor Customer Service !!!!

I am a Platinum Member with NCL and am struggling with what is wrong with them. I hope it was just the Epic, but I am not really sure as it may be fleet wide. This was the worst cruise I have ever experienced and it ...
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Sail Date January 2020


TW1975 avatar

TW1975

1 Review Written

1 Helpful Vote

Excellent from beginning to end....

I read all the negative reviews prior to travelling and I was a little worried we had made a mistake, I took all the comments onboard and decided to make up my own mind and make the most of it.. I didn’t need to ...
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Sail Date January 2020


sparklingsoul avatar

sparklingsoul

4 Reviews Written

5 Helpful Votes

Great itinerary, horrible customer service

I chose this cruise because we had 8 ports in 10 nights. Generally, I was very pleased with all the ports and the amount of time that we had at each of them. My only disappointment was that we did not have enough ...
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Sail Date January 2020


cmcg139 avatar

cmcg139

1 Review Written

9 Helpful Votes

Poor Service, Tasteless Food, and Way too Big

I chose those cruise because of the itinerary. I was worried going on a ship this size, and my worries were evident during our 10 day cruise. The food was not good. We found ourselves dumping the entire salt ...
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Sail Date January 2020


Medcruiseprincess avatar

Medcruiseprincess

2 Reviews Written

3 Helpful Votes

Epic Christmas Cruise

This year my family and I decided to take a cruise to celebrate the Christmas holiday. We took the 7 day our of Puerto Rico. We had a total of 12 people (6 Adults and 6 Children). Here is the review. Check ...
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Sail Date December 2019


barnold1024 avatar

barnold1024

1 Review Written

4 Helpful Votes

This cruise was great and stunk

I chose this cruise for its itinerary of Barbados, St. Kitts, Tortola, St. Lucia and St. Thomas to share with my 19 year old son and his 20 year old girlfriend- the itinerary was awesome. That being said, on board ...
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Sail Date December 2019


Bob_plus_Four avatar

Bob_plus_Four

2 Reviews Written

18 Helpful Votes

Enjoyed our cruise in spite of the ship

This was our first ever Christmas Cruise, and a return to NCL after 22 years sailing Disney and Holland America. Departure and return port was San Juan. We had a great vacation, but would not sail this ship again ...
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Sail Date December 2019


stidwell53 avatar

stidwell53

1 Review Written

9 Helpful Votes

Worst cruise I have been on

My son that we went with picked this cruise...said Norwegian was one of the top 10, but I totally disagree. Food--Atrocious...I cook better than we ate and that's not saying much, because I hate to cook. Was ...
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Sail Date December 2019


clampaya avatar

clampaya

1 Review Written

9 Helpful Votes

Serious need for improvement

There is significant room for improvement in several areas, when compared to my past cruises on NCL’s Gateway and Dawn, and other cruise lines as well. On this particular Epic Cruise we were a 4-member family ...
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Sail Date December 2019


Lauraj4746 avatar

Lauraj4746

1 Review Written

10 Helpful Votes

Norwegian is not a fun ship

My family and I do a cruise every other year. We usually do Royal or Carnival Cruise (Carnival is a Fun Ship for All Ages) but this time I wanted us to try Norwegian to see what the hype was about. Read all the ...
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Sail Date December 2019


chuckhaley avatar

chuckhaley

1 Review Written

11 Helpful Votes

bate and switchoures.

You don’t go to Bonaire. According to the port authorities in Bonaire, the Epic is not registered to port there ever. The port is being sold as part of the curies package next month, Jan. 2020, but this ship is ...
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Sail Date December 2019


clanhayes6 avatar

clanhayes6

1 Review Written

9 Helpful Votes

A Pleasant Surprise, But Too Much Planning Needed!

After reading so many negative reviews, I wasn't even looking forward to our cruise. However, we couldn't cancel it, so I decided to prepare as much as possible and follow tips from previous passengers. We had never ...
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Sail Date April 2019


ArlingtonMatt avatar

ArlingtonMatt

1 Review Written

1 Helpful Vote

Great food, Great Shows, but too many passengers

This was a last-minute switch when the Oasis of the Seas was hit by a crane in dry dock. I was traveling “solo” with my two sons, 12 and 16. The moment I found out the sailing had been cancelled, I called and ...
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Sail Date April 2019


GonnaSetSailSoon avatar

GonnaSetSailSoon

1 Review Written

3 Helpful Votes

Easter on the EPIC

This was our first family cruise and we had a blast. I was a little nervous choosing the EPIC due to recent negative reviews but we really enjoyed our cruise and had no complaints. Embarkation was smooth, and even ...
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Sail Date April 2019


joelattripadvisor avatar

joelattripadvisor

2 Reviews Written

3 Helpful Votes

Big ship with lots to do, but slow service, crowds and lines

This was our first experience on a very large ship and we were attracted to the variety of offerings it had for children. I didn't quite appreciate that the volume of people onboard would feel so apparent. Almost ...
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Sail Date April 2019


Samboo avatar

Samboo

1 Review Written

1 Helpful Vote

April Family Reunion

Cruise NCL almost exclusively. Like their loyalty program. Love Breakaway class. Second time on the Epic. Was more naive the first time and didn't find as many annoying things; this time, much more experienced ...
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Sail Date April 2019


Lafon Benton avatar

Lafon Benton

1 Review Written

1 Helpful Vote

Cruise on Norwegian Epic was EPIC FAILURE! Don't cruise with Norwegian!

Our experience with this cruise was so disappointing in every area. If you're cruising, please do yourself a favor and go with ANY other company! Food/Dining:  The food was terrible. Truly. The pizza was ...
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Sail Date April 2019


chavisc avatar

chavisc

1 Review Written

Long time cruiser, first on Norwegian

I've been on many cruise with most being on Carnival. I think I've been on 19 Carnival, 1 Royal Caribbean, 1 Disney, and 1 Commodore (no longer around). We usually cruise on Carnival because it's cheaper, but we ...
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Sail Date April 2019


CruiseFan9944 avatar

CruiseFan9944

1 Review Written

2 Helpful Votes

Whole family had amazing time from age age 5 to 80!

My husband and two kids age 5 and 7 and myaelf cruised with a family group of 10 ranging in ages 5-80 to the eastern Caribbean. We all had a blast. The kids loved it and want to go again. They didn’t do any of the ...
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Sail Date April 2019


Kruisee23 avatar

Kruisee23

1 Review Written

2 Helpful Votes

Not Worth the Money

The only good thing about Norwegian were the excursions, which you can get through other cruises too. Most of my interactions with staff were unhelpful at best and downright rude at worst. There seems to be a very ...
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Sail Date March 2019


Norwegian Epic Ratings

CategoryEditorMember
Cabins4.03.6
Dining4.03.8
Entertainment5.04
Public Rooms4.03.8
Fitness Recreation4.03.8
Family5.03.7
Enrichment3.03.3
Service4.03.8
Value For Money4.03.5
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