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Norwegian Epic Cruise Reviews for Entertainment Cruises to the Caribbean

Norwegian (NCL)
Norwegian Epic
Caribbean
Departure Port

Traveler rating

Excellent

25

Very Good

37

Average

52

Poor

40

Terrible

24

Cruise type

Family Cruises

709

Romantic Cruises

265

Entertainment Cruises

178

Senior Cruises

137

Spring Break Cruises

115

178 Norwegian Epic Cruise Reviews for Entertainment Cruises to the Caribbean


SonnyInDC avatar

SonnyInDC

2 Reviews Written

5 Helpful Votes

Great Ports but Different Experience Onboard

|

We were excited to try a new ship and new cruise route. First thing we noticed when going to our cabin was there were no fish swimming forward on the carpet! That is a staple on all NCL ships except this one. ...
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Sail Date December 2019


cookingfor5 avatar

cookingfor5

3 Reviews Written

13 Helpful Votes

Great itinerary and superb staff

We chose this cruise for the itinerary and ship size (not too big but amenities of a larger ship). The itinerary was excellent, although we missed a port (Bonaire) and were annoyed with “after final payment” ...
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Sail Date February 2020


rnfulk avatar

rnfulk

1 Review Written

1 Helpful Vote

Fun ship with tons of activities

I chose NCL and the Epic for their southern Caribbean itenerary. This was my first cruise and I was worried about the size of the ship and the reviews of the bathroom layout. First of all, for a 4000+ person ...
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Sail Date March 2020


beach980 avatar

beach980

1 Review Written

1 Helpful Vote

Very Disappointed!

I have gone on 6 cruises mostly with RC. After this experience I will never go with the Norwegian Epic ever! We just got back. Traveled end of Feb 2020. I will give you the pros and cons of our experience ...
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Sail Date February 2020


Saxman1961 avatar

Saxman1961

2 Reviews Written

5 Helpful Votes

Just Finished my 2nd and Last Cruise on the EPIC - Poor Customer Service !!!!

I am a Platinum Member with NCL and am struggling with what is wrong with them. I hope it was just the Epic, but I am not really sure as it may be fleet wide. This was the worst cruise I have ever experienced and it ...
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Sail Date January 2020


Medcruiseprincess avatar

Medcruiseprincess

2 Reviews Written

3 Helpful Votes

Epic Christmas Cruise

This year my family and I decided to take a cruise to celebrate the Christmas holiday. We took the 7 day our of Puerto Rico. We had a total of 12 people (6 Adults and 6 Children). Here is the review. Check ...
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Sail Date December 2019


Sb4720 avatar

Sb4720

1 Review Written

9 Helpful Votes

The worst experience ever

This was my first cruise experience, my partner's second. Nothing went as planned, changed flights at the last minute, terrible food, awful customer service and the captain must have been racing other cruise ships. ...
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Sail Date December 2019


chuckhaley avatar

chuckhaley

1 Review Written

11 Helpful Votes

bate and switchoures.

You don’t go to Bonaire. According to the port authorities in Bonaire, the Epic is not registered to port there ever. The port is being sold as part of the curies package next month, Jan. 2020, but this ship is ...
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1 photo

Sail Date December 2019


datman57 avatar

datman57

3 Reviews Written

11 Helpful Votes

Lots of glitz! But no glamour!

We are avid cruisers ,over 30 under our belt,mostly Princess and Celebrity. We booked this as a getaway ,and a chance to try Norwegian. Well it did not start well, the port in San Juan can’t handle big ships and ...
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Sail Date December 2019


JennBiehn avatar

JennBiehn

1 Review Written

2 Helpful Votes

Epic Fail?

Not even sure where to start for this review. Let's start with embarkation process, normal and not to bad. This ship had 4100 guests on it. By far more than anyone needs to deal with. Every restaurant we ate at was ...
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Sail Date April 2019


Kruisee23 avatar

Kruisee23

1 Review Written

2 Helpful Votes

Not Worth the Money

The only good thing about Norwegian were the excursions, which you can get through other cruises too. Most of my interactions with staff were unhelpful at best and downright rude at worst. There seems to be a very ...
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Sail Date March 2019


kelplum18 avatar

kelplum18

1 Review Written

1 Helpful Vote

Fun time, ship too big/ busy, some TERRIBLE experiences

Overall, this was one of the more average cruises I have been on. Everything was clean and well kept and I had a lot of fun. However, I think I would have had fun no matter what as I went with a group of 8 ...
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Sail Date April 2019


Dantinakim avatar

Dantinakim

1 Review Written

2 Helpful Votes

Terrible Food

We had heard good things about Norwegian and wanted to give them a try. We were disappointed. The food was terrible and it was impossible to get into the smaller shows. One night I ordered what was supposed to be a ...
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Sail Date April 2019


Dccarroll avatar

Dccarroll

1 Review Written

1 Helpful Vote

Not NCL best

I will start out with the positive... getting onto the ship was a breeze. The last time we sailed from NY it was a complete disaster so I was super pleased with the level of professionalism and efficiency from all ...
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Sail Date March 2019


shrinkerman avatar

shrinkerman

1 Review Written

1 Helpful Vote

Misses the mark

Chosen for relaxing and dancing. They list ballroom dancing in Main dining room but put tables on 80% of the dance floor. And band played dinner jazz. They didn't know what a Rhumba beat was. Too many people on ...
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Sail Date April 2019


Colt Cruiser avatar

Colt Cruiser

1 Review Written

1 Helpful Vote

Reviews are accurate

We chose this cruise because of the date and the home port. We cruised the last two times on the Oasis and wanted to go to other destinations. If you have read the reviews that others have posted they are spot on. ...
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Sail Date April 2019


lodger5 avatar

lodger5

1 Review Written

Spring Break Cruise 2019

Embarkation: We arrived at the port about 10:30 a.m. Embarkation was delayed by at least an hour. Boarding did not start until noon. There were some people not on the ship until 2:30 or even a little later. ...
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Sail Date March 2019


georgiacap25 avatar

georgiacap25

4 Reviews Written

Had a wonderful time

We had fabulous weather. The ports were very nice and of course the crew were exceptional as always on a NCL ship. However, the ship is too large and too crowded to really give everyone the attention they ...
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Sail Date March 2019


TGSplano avatar

TGSplano

1 Review Written

Congested with service issues

Before the trip, I saw suggestions to reserve dining before the trip. I thought they were suffering from odc but you really do need to reserve anything you wish to do before you get onboard and some other things ...
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Sail Date February 2019


wfsticht avatar

wfsticht

1 Review Written

1 Helpful Vote

Fantastic Destinations (almost), Average Ship Experience

We were looking forward to this cruise as we've been on two other Norwegian ships (Jewel, Jade) and had fantastic experiences. Unfortunately we didn't enjoy the Epic as we did the others. We will not seek to sail ...
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Sail Date March 2019


trina1996 avatar

trina1996

1 Review Written

1 Helpful Vote

March 2019 cruise

We choose this cruise because we had taken the Alaskan cruise on the Norwegian Pearl and had a wonderful time. The cruise was not worth the money we had to pay. First there were problems with the ship which delayed ...
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Sail Date March 2019


Deuce021 avatar

Deuce021

1 Review Written

1 Helpful Vote

Spring Break meets Low staffing & Low Morale

Embarkation was smooth. Unfortunately several groups of college students on Spring Break basically took over. They were rude and immature. The crew seemed to be very short staffed. I had a waitress in the Manhattan ...
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Sail Date March 2019


smd8z avatar

smd8z

2 Reviews Written

7 Helpful Votes

Fun but crowded cruise on the Epic

Three of us, ages ranging from 42-75, traveled on the Epic for a 5 day cruise (Cozumel and Great Stirrup Cay). We had done our research ahead of time which really paid off! Here are our take aways: EMBARKATION: ...
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Sail Date March 2019


Alfredsmith avatar

Alfredsmith

1 Review Written

3 Helpful Votes

Never NCL again

I can’t ever see myself or our group doing NCL again. Poor service many errors and overall poor customer service. Billing issues on my account before even leaving port. 2 drinks $74 bill. Had drink package. ...
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Sail Date March 2019


Kkunzi2 avatar

Kkunzi2

1 Review Written

1 Helpful Vote

Absolutely the WORSE cruise I've ever been on!

Service poor Roaches in suite Cancelled Island destination stop Would not give 6 pillows to room of 3. Food was blah steak was to rare brought back 3 times never got it right. Door lock in suite had ...
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Sail Date March 2019


Norwegian Epic Ratings

CategoryEditorMember
Cabins4.03.6
Dining4.03.8
Entertainment5.04
Public Rooms4.03.8
Fitness Recreation4.03.8
Family5.03.7
Enrichment3.03.3
Service4.03.8
Value For Money4.03.5
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