I have had 110+ nights cruising and this was my first time sailing with NCL and by far the worst experience. Ship was not kept clean, public bathrooms were always filthy. Food was some of the worst I have ever had cruising. Staterooms were lacking in comfort....tiny tv...only a single electrical outlet (in this day and age when we all have smart phones, smart watches, ipads and laptops that need ...
we were with 3 other couples all looking for laughter. three of us needed walkers or wheelchairs. embarkation was a disaster. no wheel chairs available. we were the last to get onto the boat. we were told we would have easy access. boat itself is no way handicapped friendly! going over seams at doorways were all but impossible. met a very young lady in elevator going to 12th or 13th deck ...
Involved no flights, was able to drive to Boston and the weather and pink sandy beaches in Bermuda! Received a text message while we were enroute to Boston that the itinerary had been changed to Canada and Maine due to weather. I live in NE and my corporate offices are in Halifax. I was packed for Bermuda. Food was nothing special. I got the drink package only to find out they were out of Michelob ...
Our itinerary was changed the morning of the cruise from Bermuda to Canada. We had no time to repack and were not prepared for this destination at all and the cruise line was rude, curt and less than accommodating in every way. Our room was extremely loud, it sounded as if they were working on the ship with a steel drum and hammer all through the night! I had to purchase ear plugs. The heat was on ...
I have traveled many times on cruise ships. However, this was my first time on NCL. I chose NCL because a group of friends were traveling on this ship to Bermuda. Before my trip I needed to get in touch with a representative of NCL and on both occasions it took over 40 minutes of being on hold before I reached someone. These two reps were very helpful, but who needs to be on hold for 40 minutes? I ...
Bermuda! Not to be. Boring Canada when still green is probably the worst of the worst. No time to research, shore excursions far pricier than original destination, staff was ready to leave for home (like we were). So sad to see many people get off boat when they reached Halifax (where they came from) and Sydney and New Brunsick, and Bar Harbor. I thought the Captain made an easy call and did ...
Before you decide to throw your money away on NCL, rethink your decision! Worst customer service I have ever seen. This is based on over 25 cruises my wife and I have been on. On Royal Caribbean, Carnival and MSC customer service has alway been a pleasure to deal with.Do to weather conditions I contacted NCL customer service earlier in the day and they assured me the ship was not changing its ...
Booked a 7day Bermuda cruise and was sent on a 7 day Canada & New England cruise on the day of departure due to Hurricane Florence. I am glad they chose to keep everyone safe but am shocked at what they chose for a contingency plan (since the Norwegian Escape sailing out of NY still went into the Caribbean).
I feel Norwegian could have done several things differently to help ease the pain of ...
my daughter and friend had never been to bermuda. I have been there many times and it is one f my favorite place. very clean island and people are very friendly. however we did not get to bermuda b ecause of hurricane florence and went to canada instead. canada was beautiful and we had great weather.Many people complained but i would rather be safe than endure rough seas etc.everything on board ...
WARNING. If you bid on a Mini-Suite for the NCL Dawn, you may seriously regret it.
We are Platinum Latitudes, and bid...not a lot...on a mini-suite and we got it - suite 11150. We were thrilled and excited until we boarded.
The first thing we noticed that our cabin was under an overhang which eliminated sun on our balcony, totally. (We did notice it on our deck between 5-6pm one ...