I had read bad reviews on this ship but loved the itinerary, which turned out they missed the 2 ports I chose the cruise for, then gave us only $25, while on their other ships they got more $$$ and discount on future cruise. The food was better than a diet I lost 10lbs plus it was so bad and so cold , strange because 1st couple days was great. There was mold rempant throughout ship ,passengers ...
I didn't choose this cruise. I went because of a cancellation. While most had booked 2 years earlier, I booked 4 months prior to sail. There wasn't any time to research and if I had, I would have declined.
From the beginning it was chaotic at best. When I say nobody knows what they are doing, they really don't. We had to spend 4 days at sea because of icebergs. Yes, our safety was important but ...
Talk about waits. We waited hours to get a bus from Newark to the port to board ship. Nobody knew what they were doing and when more buses were coming. First night never notified of time change. Stood in a line for 3 hours to hand in my duty papers before we got to the UK. Four days straight at sea with nothing to do due to icebergs. Late for excursions because two tenders broken down for ...
We were booked for three, back to back cruises. Cruise #1 departed N.Y.C. with less than 1000 guests aboard. Initially, the lack of crowding made for pleasant sailing. It soon became evident that there was a problem aboard. The staff were masked 100% of the time, and seemed a little "distant" in their interactions with guests. We docked in Halifax, no problems. We enjoyed 4 sea days and an ...
We should have a mixed review here. Maybe two or three out of five. The ports and onshore experiences were great. We sailed from NYC to Quebec City to see the fall colors. The room guy and many service people on the Dawn did a good job and were fun. However the dining on the Dawn is downright awful. The food is substandard unless you are in the cost added restaurants. For instance, I had a creme ...
My friend and I were excited to be cruising on the Norwegian Dawn, that quickly changed. We’ve both have been on 12 cruises each, and this had to be the worst experience we’ve had on any ship. The food in the dining room was like basic “diner food” - Absolutely No- 5 star unless you wanted to pay$$ at one of their seven restaurants. There was not enough staff in the dining room and it would take ...
This was my 24th Cruise, which includes river cruises in Europe. It was our first time on NCL and will be our last! Their customer service stinks! NCL booked our flights and 6 hours before our departure, our flight was cancelled. I called the NCL emergency number for flight problems and was on hold for 40 minutes! The NCL person said he could not help me and gave me a phone number to ...
I truly don’t know how to adequately express how disappointed we are in our first cruise with Norwegian and first cruise ever. I have always heard that this is the elite of the cruise lines and this is who we should take our first cruise with. We had 3 rooms for this cruise and spent over 16,000 for rooms, 5,000 for airfare, and spent 4,000 on the ship in extras. We saved up for this trip and had ...
Where to start, and apologies in advance for the length of this but when you are spending this amount of money knowing the line and ship is critical. First, we are experienced cruisers having been on Holland American, Celebrity, Royal Caribbean, Viking and Brendan. This was our first and last cruise on NCL. It started before we sailed. We actually chose the cruise based on the Maritime ports we ...
We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places.
When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there was no overhang to exit the taxi and our clothes in our luggage got soaking wet waiting to be loaded on the ship. The terminal was in a large tent. we spent two ...