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Norwegian New York (Manhattan) Cruise Reviews

Photo Credit: Gizmochee
Photo Credit: Gizmochee
Photo Credit: Gizmochee
Photo Credit: Gizmochee
Cruiser Rating
3.6
Average
7,222 reviews

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1-10 of 7,223 Norwegian New York (Manhattan) Cruise Reviews


Do not sail on this ship if your at sea more then 3 days.

Review for a Bermuda Cruise on Norwegian Joy

RMLISA
6-10 Cruises • Age 50s

I’ve taken many cruises before, but not in the past 9 years. My preference usually in the past was Royal Caribbean until they sent us a really old ship, Explorer of the Seas, back in 2014. My room smelled couldn't figure out what it was and realized on my last day that my mattress pad had blood all over it. I was disguised!!!! I was in a balcony room and the cost was 5k just for the room. ...
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Sail Date: May 2023

Cabin Type: Mid-ship Mini-Suite with Balcony


Nice staffs but poor embarkation and disembarkation

Review for a Bermuda Cruise on Norwegian Joy

Keeperlee
2-5 Cruises • Age 40s

I would not call myself and my wife an expert for cruise traveling since this is only the second cruise trip that we take. But we can see the difference which is very obviously. The staffs are really nice and helpful but most of them looked like they burn out. The food is great and the entertainment are good. On the other hand, The embarkation and disembarkation in new York is a total chaos. It ...
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Sail Date: May 2023

Cabin Type: Aft-facing Balcony Stateroom


Norwegian Prima Transatlantic NYC/Iceland May 2023

Review for a Transatlantic Cruise on Norwegian Prima

horstte
10+ Cruises • Age 70s

We choose this cruise to experience the new NCL Prima. This ship is different from any of NCL's other ships. The cabins are large and nicely appointed. All entertainment venues are much too small. Reservations are required for the production shows. This was a 12 day cruise and they only had one production show....this is unacceptable. All the other entertainment venues are so ...
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Sail Date: May 2023

Cabin Type: Balcony


Missed flight due to disembark calling g

Review for a Bermuda Cruise on Norwegian Joy

Doggirl
6-10 Cruises • Age 70s

Ncl botched disembark by not announcing the luggage tags of the people that had flights to catch. So we missed our flights When we tried to disembark So we wouldn't Miss flight we were denied. Embarkment was two hours My balcony was by the nightly entertainment which kept me up. Paid internet did not work. Shutting room lights was a hazard for seniors who couldn't find the ...
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Sail Date: May 2023

Cabin Type: Aft-facing Balcony Stateroom


Abysmal customer service

Review for a Transatlantic Cruise on Norwegian Prima

Supercruiser2005
10+ Cruises • Age 30s

As a group of friends that have cruised more than 20 times with multiple companies in multiple countries I can say without a doubt that I have never booked with a cruise line company that is so against helping their customers we had some bad weather during our trip which is understandable that we missed a port here or there but when you are going to be in Port less than 2 hours from your flight ...
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Sail Date: May 2023

Cabin Type: Family Inside


Prima to Iceland Perfect Trip

Review for a Transatlantic Cruise on Norwegian Prima

juliecruisedirector
10+ Cruises • Age 20s

Love cruising out of New York City. We are not loyal to any one cruise line and have cruised over 17 times. We booked an Inside cabin and was upgraded to a Balcony as our Inside room was next to a utility room that was very noisy during the evening hours. The staff was wonderful about addressing this problem. We received a tray of chocolates for the inconvenience also. The rooms were both ...
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Sail Date: May 2023


Sorry NCL - YOU LOST TWO CUSTOMERS

Review for a Bermuda Cruise on Norwegian Joy

Fanofbigships
10+ Cruises • Age 60s

70 plus cruises including Princess, Carnival, Royal, Celebrity, Disney, Premier and yes a few on NCL. This was by far the worst. First was the horrific lack of accurate information on what would be the worst embarkation EVER! The ship was scheduled for an unusual departure time of 11 pm due to relocating from Miami to NYC. Not an issue, seriously not a problem, I don't care as long as I'm onbaoard ...
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Sail Date: May 2023


Total Disappointment

Review for a Transatlantic Cruise on Norwegian Prima

anotherkid
10+ Cruises • Age 60s

One of the destinations on my bucket list was Iceland. The package offered, including airfare was enticing. Even though NCL supposedly arranged the tickets in June 2022, I couldn't get definite details until the cruise was paid in full. They booked Jet Blue for the outgoing flight and Icelandair /Jet Blue for the return. I'll get into more details about that fiasco later. Once at the port ...
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Sail Date: May 2023

Cabin Type: Balcony

Traveled with disabled person


Restful and pampered

Review for a Bermuda Cruise on Norwegian Joy

Lynne judy
2-5 Cruises • Age 70s

Chose this cruise for the Haven experience and NCL did not disappoint! Excellent food and service. Wilson the Butler was outstanding the whole week. Concierge attended to all our needs and requests. beautiful ship and activities to suit everyone. Steward did a fantastic job cleaning room 2x daily. Haven food was delicious but would have appreciated a change of menu every few days or at least add ...
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Sail Date: May 2023


A Joy to be on Joy

Review for a Bermuda Cruise on Norwegian Joy

Granny3273
10+ Cruises • Age 70s

We are Seniors on our 16th cruise using several different cruise companies. I was extremely impressed by the Joy and it's staff who went out of the way to help and please. The ship was very clean and public areas were always fresh with no piles of stacked plates on the floor or pool area. With a mobility issue, I was wheel chaired onto the ship and off. Plus in Bermuda, I was able to ...
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Sail Date: May 2023

Cabin Type: Family Mini-Suite with Balcony

Traveled with disabled person


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