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Sail Date: July 2019
Chose this cruise because of the killer itinerary - Dubrovnik, Montenegro, four Greek Isles, plus no days as sea. (We have cruised many times, so we pick cruises for the ports; at-sea days are boring for us.) Unfortunately, because of ... Read More
Chose this cruise because of the killer itinerary - Dubrovnik, Montenegro, four Greek Isles, plus no days as sea. (We have cruised many times, so we pick cruises for the ports; at-sea days are boring for us.) Unfortunately, because of the Venice cruise ship crash a month or so before our cruise, three days before our cruise the portmaster rescheduled departures and arrivals to allow more time between each ship, meaning our cruise no longer had time for Montenegro (and NCL did nothing to compensate us for losing that port, which was disappointing). But the itinerary was still excellent. We were cruising during peak season (July/August) and had read the horror stories about how crowded every place was. Being ready for that helped set our expectations and be tolerant of that. Reading the stories on cruisecritic about chaotic disembarking for non-NCL shore excursions and freelance visits, since NCL offered a $50 discount on each port, we booked NCL excursions for every port. (Saving ~20% by getting the four-port package also decreased the cost.) This made disembarking very orderly and efficient. (Pro Tip: get to the theater a little early for the excursions and you'll be the first group out, which will make the lines shorter at each stop along the way.) All of our NCL shore excursions were great, with entertaining guides. (Surprising, the only Greek isle we were not familiar with, Kefalonia, was our favorite.) We only ate at the free places on the ship and, despite what others have said, found the food very acceptable and typical of our other cruises. (If you don't like something, it's all free - just get something else!) As others have also mentioned, the buffet is almost always busy, but we only had to share a table once. The shows in the theater were not bad. Paradis and the magician & contortionist were excellent, Vegas was pretty good and the dancing couple were okay. Except for a couple instances, we found the service to be excellent in all areas. When we complained about banging under our cabin one morning, guest services followed up a couple times to make sure it didn't reoccur, and sent some chocolate strawberries (which seems to be the go-to - we saw many other cabins getting these as well). So, despite the complaints others have listed, overall we found this to be a typically good cruise with a great itinerary (and if you get Montenegro with yours, I'm sure it will be even better). Read Less
Sail Date: July 2019
We selected this cruise based on itinerary and no at sea days and were not disappointed. Our experience may differ from others as we stayed in a Suite and had the luxury of priority embarking and disembarking at every port - this alone ... Read More
We selected this cruise based on itinerary and no at sea days and were not disappointed. Our experience may differ from others as we stayed in a Suite and had the luxury of priority embarking and disembarking at every port - this alone was worth the extra $$. In the hot sun having a Butler escort you to the front of the line was slightly embarrassing but equally appreciated. We stayed in a Family Suite that was incredibly spacious and perfect for our family of 5 with children ranging from 8-15. At night time the sleeping sections would partition off so that we did not all need to go to bed at the same time. Our Butler Percy was helpful and lovely and we loved the afternoon treats each afternoon. Brussel our room attendant was friendly, efficient and did a great job of keeping our room looking clean . Karin from Concierge was incredibly efficient and ran a great team. The pool are was really busy and noisy but there were lots of sun loungers scattered around the ship that you could always find a quiet spot. Our room had floor to ceiling windows and we enjoyed relaxing in our room more than I expected, on board it was often windy so having the great view to watch the world go by was certainly a bonus. We did not do any NCL organised tours but from speaking with others they enjoyed theirs. Unfortunately our itinerary changed 2 days out due to the Venice port authority requiring the boat to dock early on the final day so we did not visit Kotor - was really disappointed but it was out of NCL’s control. Dubrovnik Lots of taxis when you leave the boat, not so many for a family of 5 but we did find one. He took our for a tour of various places around the city and then dropped us at the old town. The old town was beautiful but a crush of tourists - the boat usually docks at 7am (with the change we docked at 12) so I would say go early and you may not experience this. It was a lovely walk back to the boat - maybe 20-30 minutes. Corfu There were no taxis for 5 so we walked into the old town. If you decide to walk it is around 20 minutes - just don’t do what we did and follow the brown driving sign to the old town as this takes you a different route that is much longer. Walk along the waterfront and you will see the old town and work out how to reach it. We enjoyed walking around and finding somewhere nice for lunch. We also found a nice seaside bar close to the fort - this had a public beach below if you feel like a swim. Santorini We were the first tender off the boat so the cable car queue was quick followed by a 20 minute public bus ride - we just asked around how to reach the bus station. The bus picks you up in the same place to take you back to the cable car, just ask the driver how often. I think it was 2-3 euros and it helps to have smaller change, Santorini is beautiful, busy and expensive. Loved going there and the view is incredible. There was a long queue for the cable car so we decided to walk down. Such a shame the donkeys use the same trail as it really is an easy, gorgeous walk down. Just watch out for donkey doo and the donkeys do not give way so walk with caution around them. I would not take this trail if you do not have good balance or with really young children. Mykonos There are supposedly only 31 taxis on Mykonos - out kids were exhausted by day 4 and we decided to have a beach day but all the NCL excursions were full. After leaving the boat we found a place called Mykonos Getaway (it is located further along the waterfront on the left up the small hill just before you reach the road). The lovely girl suggested Ornos beach that was not windy and we were not disappointed. It was 30 euro for 2 x loungers and an umbrella. Gorgeous sandy beach with lovely clear water. The return trip was 80 euro. Bar and restaurant service on the beach. Loved our day here. Kefalonia This was our favourite stop. We pre-organised through Kefalonia VIP Tours and Transfers a 4 hour island trip. Spiros suggested places to visit - we decided to do the Melissani Cave/Lake and not the other cave. Lake was beautiful, our driver George got us there before all the tour buses and the queue was minimal. He then stopped at a cute fishing village followed by a photo stop of Myrtos Beach. We wanted some beach time so he took us to a gorgeous place called Assos Village where we had 1.5 hours for a swim - this village and beach is incredibly beautiful. There were sun loungers and umbrellas for 10 euro for 2. Love, loved it! George our driver was so interesting and shared lots of information about Kefalonia. Food We thought the food overall was a 7/10 and they do really well to cater for so many people We were pleasantly surprised by the good quality of food in Versailles one of the no charge restaurants and dined here 3 times. If you find a waiter or waitress you like you can request to dine in their area. We had lovely Jinky who was our waitress, she remembered what wine we liked and was so friendly and proud of working for NCL. We ate at 3 specialty restaurants - Tepanyaki was fun and food good. We could only pre-book a table for 4 so changed it when we arrived to 5, not a problem. We loved Moderno and thought like the Japanese - food was of superior quality, Le Bistrot was just ok but we did have an exceptional waiter. The kids sometimes had snacks from the main buffet but we did not eat her or if we had to would just take a plate back to our room. With a suite we were lucky to have different options for Breakfast and lunch. Staff Every staff member we encountered was friendly, they work really hard and deserve the service charge. We did hear some guests being really rude when there drink order was wrong or one suite guest being so rude because they could not get the restaurant booking they want ‘I’ve got the top guys card do I need to get him involved’ - wow - I can not believe people spin such lines! you get back from staff what you put in is all I can say. Be friendly, kind and you will get the same back. Overall it was a fantastic first cruise. Yes the boat was a bit older but it does not stop you having a good time. Lots of shows and other activities on offer that we did not do so I can not comment on these, The only show we did see was a magician one that was good. After dinner our kids tended to swim as the pool was empty and quiet. Read Less
1 Helpful Vote
Sail Date: July 2019
The NCL experience is why we keep coming back. The Greek Isles Cruise out of Venice did not disappoint. Although we had to skip the Montenegro port (due to the changes in Venice port), the remainder of the ports were amazing. There ... Read More
The NCL experience is why we keep coming back. The Greek Isles Cruise out of Venice did not disappoint. Although we had to skip the Montenegro port (due to the changes in Venice port), the remainder of the ports were amazing. There were NCL tours for all ages and abilities. Venture through Kings Landing fed our Game of Thrones fix. The Greece tours Best of Corfu, Greek Style Celebration - Opa! (Santorini) and Melissani, Meze & Ouzo (Argostoli) all were informative and includes the best food and fun. We have sailed on the Star previously (2012). We like the smaller ships, less passengers and easier to maneuver about the ship. The cabin was perfect for our needs. The steward took care of our needs. My wife hurt her should the day before embarkation. He ensured we had ice in our cabin at all times. The dining was wonderful. The restaurants, both included and specialty, have great menus, serve and ambiance. We used the buffet mainly for breakfast and lunch. Food allergies and needs were at the forefront in each dining spot. The only improvement would be reservations for specialty restaurants. They are not for spontaneous dining. From past experience, we knew the difficulties, so we booked ahead based on our excursion plans and ports. Whether the music through out the ship or shows in the theater, the entertainment was great. An improvement can be made for the theater shows. Once the shows started, guests continued to come in. It interfered with viewing. There didn’t seem to be enough NCL staff to monitor it. I would suggest no further entry once the show starts. Embarkation was fine. There was an hour delay in our hotel to port transfer. Unsure of the reason. It was raining in Venice, and we stood in the rain. Luckily, we brought an umbrella. Once inside, we moved through the line quite quickly. We filled out the short health questionnaire while on line. Disembarkation was quite easy as we had a post hotel stay. We automatically were set up. The latitudes rewards were also great...discounts for excursions, on board purchases and even a bottle of champagne in our cabin are all worth it. The spa was fabulous. Purchased the thermal spa passes...worth it! Next time may book spa cabins that have it included. Booked massages and acupuncture...the staff was professional and the services amazing. The acupuncture helped relieve my wife’s should injury. Would we go again? ABSOLUTELY. We already signed up for CruiseNext putting deposits on future cruises. Read Less
Sail Date: July 2019
We prefer the newer mega ships but the itinerary was just what we were looking for so we booked the Star. Although the ship was built in 2002, it was recently refurbished. Or cabin 5128. had a lot of storage space that you do not generally ... Read More
We prefer the newer mega ships but the itinerary was just what we were looking for so we booked the Star. Although the ship was built in 2002, it was recently refurbished. Or cabin 5128. had a lot of storage space that you do not generally find on cruise ships.The design of the cabin was well thought out with the passengers comfort in mind. We have taken some high end cruises and this ship rivaled them in food, entertainment, and fun. The ship has a lot of energy due to the quality of the crew members.We had a minor issue with one of our meals and received a call from the Executive Chef that more than remedied the situation.Norwegian does a great job with its open dining concept.Dining on your time is a great benefit. I'm surprised other cruise lines have not adopted this system.We loved the Star ant the ship far exceeded our expectation. Read Less
1 Helpful Vote
Sail Date: July 2019
We wanted to visit the Greek Isles and Italy and chose this cruise as the most economical way to go about it. While the itinerary was packed with exciting destinations and fun places to explore, the on board experience was ... Read More
We wanted to visit the Greek Isles and Italy and chose this cruise as the most economical way to go about it. While the itinerary was packed with exciting destinations and fun places to explore, the on board experience was lacking—significantly. With the exception of a hand full of crew members (yes out of over 1,000+ staff), the service was sub par—with the majority of the staff seemingly unhappy and quite rude. If you plan to cruise with teens as we did, don't think you will get any good entertainment on the ship. The "Entourage" teen program is boring and unstructured and other than the 2 small pools, ONE ping pong table (which was never available), shuffleboard, a very small and dated arcade, and a seemingly great basketball court (that you were not able to play on after 5:30 PM because it was directly over a restaurant, which meant on this itinerary, my kids could never use it since we were off ship practically every day)... the entertainment was TERRIBLE. The cruise director was a joke. His cocky attitude and off-color commentary lacked professionalism and hospitality. While the food was overall very good, the service was not worthy of ever recommending this cruise or line to anyone. My parents, who are frequent cruisers and don't complain, were shocked at how unfriendly and lacking in service this cruise was. ** LACK OF SAFETY ** We were using the cabin hairdryer, and sparks began to fly out and we were horrified, dialed 911 and they said "we'll send someone up right away" and NEVER came. When we called back 10 minutes later, same response. After 45 minutes and no electricity, they claimed they didn't come in because the "do not disturb sign was on the door." I was fascinated. An actual fire on the ship and NOBODY came to help. As if someone would change their door sign during an emergency situation! If you're ready to be nickel and dimed and receive POOR service in the process, this is the cruise for you. Otherwise, Royal Caribbean seems like a better option for a cruiser. Read Less
Sail Date: July 2019
We have cruised four times before on a different cruise line. We chose this particular cruise with Norwegian due to the amazing itinerary in the Mediterranean. We arrived in Rome four days before our cruise and had time to explore all ... Read More
We have cruised four times before on a different cruise line. We chose this particular cruise with Norwegian due to the amazing itinerary in the Mediterranean. We arrived in Rome four days before our cruise and had time to explore all the tourist spots and get acclimated to the time zone. We had six of us and decided to book the 2-Bedroom Family Suite because it was not much more than two separate balcony rooms and the amenities were much better, and I'm so glad we did. Our initial embarkation was so smooth, and we were whisked to the VIP area while we waited to board the ship. We met our concierge (Bruno) and butler (Leo), both of whom could not have been nicer or more accommodating, and we were escorted onto the ship to our private dining room for suite holders (at Cagney's) for lunch. The quality of that meal was above average, but nothing extraordinary or special, and unfortunately, the lunch menu at that restaurant did not change for eleven days. Once we finished our meal, we found our suite, which was incredible. The master bedroom/bathroom was spacious with lots of storage, and we were able to fit both my sons' hanging clothes in the closet with ours. The master bed was king-size and very comfortable. My teen boys slept in the living room, where the sofa converted to a queen bed, which was as comfortable as expected. My college-aged daughter and her best friend stayed in the second bedroom, which is basically an interior room with a couch that converts to a full bed and a pull-down bed, both of which were not as comfortable. The second bathroom was more spacious than expected. The best part of the suite, other than the master bathroom shower and tub that overlooked the ocean, was the level of service from our concierge, butler, and housekeeper. All three of them made sure our room was clean, ready, we had afternoon snacks, and that getting on and off the ship was quick and painless. The worst part of our particular suite was that it is located right beneath the gym, and apparently people enjoy running on the treadmill very early and very late. While the accommodations and suite service were wonderful, many other parts of the cruise were not so wonderful. My husband and I had the premium beverage package, and there was quite a variety of wines and beers, but the mixed drinks were usually disappointing if not horrible. We also had four nights of specialty dining, which we were incredibly grateful for, since all of the complimentary dining places we visited were not great. Most of the food was comparable to Applebee's or Chili's. We usually ate breakfast and lunch in the suite-holder's dining areas, but as stated, the menu was exactly the same every day. The specialty restaurants we visited were all good - La Cucina, Le Bistro, Moderno, and Cagney's - with the best being Cagney's and Le Bistro. The service in the specialty restaurants was great, but the service in the complimentary restaurants and bar areas was not very consistent. We were very surprised that there were not bar staff roaming the pool decks and other open areas for drink orders. The entertainment on board was generally superior quality to the other cruise line we have experienced, with the musicians stealing the show. The acrobats were also stellar. The magician was cheesy, however. I wish we had seen the comedian and some of the other entertainment, but we were honestly exhausted by all of our excursions at each port. We did not try our luck at the casino, but did hang out by the pool a few times, which was always crowded and busy. We enjoyed karaoke one night, and the college kids went dancing a few times, but the cruise was mostly about the ports for us. We all experienced the spa, which was very expensive for the quality. The boys got excellent haircuts at the salon for a reasonable price, however. Most of our excursions were booked outside of Norwegian, but as suite holders, we were always able to get off our ship in time. The two excursions we booked with Norwegian were excellent (Highlights of Rhodes and Ultimate Florence and Pisa). In all, if we were booking another cruise and wanted to experience a great cruise, we would likely choose a different cruise line. However, Norwegian has great itineraries and prices that the other cruise lines are not competing with in Europe especially, so it is possible we would choose Norwegian again for that reason. Read Less
Sail Date: July 2019
We are in Canada, so we flew in Rome 2 days early to ease the time change and visited Rome at the same time. Embarkation and disembarkation were a piece of cake, they were well organised; we followed the instructions and everything went ... Read More
We are in Canada, so we flew in Rome 2 days early to ease the time change and visited Rome at the same time. Embarkation and disembarkation were a piece of cake, they were well organised; we followed the instructions and everything went well. We had a cabin with a balcony. This is not a huge cabin but it has everything one may need and lots of space for clothes and stuff. For us, the size was sufficient. We bought a 4 restaurants diner package before we left and we picked the restaurants and nights on the first day. All the other meals were taken at the buffet style dining room. The restaurant packages evenings need to be coordinated with the excursions one is buying: if you come back from an excursion at 1800, you don't want a reservation at the same time. The food was great (the Steakhouse is fantastic for a great steak), everything is clean and the staff do everything they can to assure a great meal experience. Great entertainment and I like the fact that there were great musical acts early in the evening. Services were great. All the staff are doing an excellent job. The biggest problem I had was with the internet. I bought a unlimited social media for two for the 11 days. It cost me almost $300.00 CAD. For that kind of money, I thought I was going to get top quality internet: I did not. I got slow and unreliable wifi. Big let down. We took 4 excursions and they were well organised even if at some times, I was left wondering if I got my money worth. The company run the outfit in a very professional manner and I will be looking at them first when I decide to go on my next cruise. Read Less
Sail Date: July 2019
21 July- We catch the 11.12 train from Rome to civitavechia (€4.60 each). We arrive an hour later and pay another 2€ to get the bus right to the ship, rather than push the bags along 2km of cobblestones. We board the Norwegian jade ... Read More
21 July- We catch the 11.12 train from Rome to civitavechia (€4.60 each). We arrive an hour later and pay another 2€ to get the bus right to the ship, rather than push the bags along 2km of cobblestones. We board the Norwegian jade within 10 minutes and are soon having lunch on board with a glass of Chardonnay. We do the lifeboat drill at 4 and are sailing away by 5pm. We see the opening show which is not inspiring, and do some trivia. 22 July- Sea day today, so I go to dance aerobics , ping pong and we play 3 different trivia, winning 2 and making many new friends. There are 2 different bands by the pool- a Latino one with great kudos but bad singer, and a Phillipino duet with an good singer! But they are all sooooooo loud!! The progressive trivia tonight is about American sports stars and we think we are pretty disadvantaged when the Americans start complaining that they are all obscure, in fact one is a picture of an American female soccer player that played 10 min in a reserve game. They get so angry its like a mutiny and the poor Chinese host doesn't know what to do, but promise better questions tomorrow! After dinner we do the battle of the sexes game which I play in, then see the production show called blazing boots, which is a mess of unknown country and driving songs with hard choreography done well. Trouble is they tried to link songs that just don't work, and the singing is only ok. 23 July- Santorini. We play a quick trivia at 9 before getting the first tender to the old port ( the advantage of being a gold member) where we pay 15€ to get on a large boat and go around the coast to Oia, then back to Fira by bus. When we arrive it's a little crowded and we see the amazing vistas by walking around the small town. Many Europeans and Asians have worn their best clothing (big flowing cotton dresses) and spend hours posing for pics at beautiful locations. We see the famous windmill houses and the blue roofed buildings and then the crowds of 4 cruise ships hit and it turns unpleasant in the tiny overcrowded cobble streets. We try to catch the 1pm bus to Fira, but it's stuck in traffic and can't get through, so we don't arrive there until 2pm. We walk around the village here ,all built along the cliff top, see the cable car that carries people up the hill, but decide to walk down the stairs , pass many people coming up on the biggest donkeys ever- some must be crossed with draught horses! We go by the pool for a late swim, some more trivia, dinner, the true or false game and a Scottish singer concert. 24 July- Piraeus. We thought we would like to see the Athens riviera today, but there is no scooter hire and the hop on and off bus won't work as we would have to do the Athens city loop first, then meet with the Riviera bus which is only hourly. There is no tourist office around, so we think about bus 80 direct from port to the acropolis, but we can't get info on the return trip. So we opt to walk the 3km into Piraeus from our pier ( which is the farthest). We ask for directions many times but eventually find the metro station and buy tickets each way for € 1.40 with trains every 20 min. We know to get off at Monastika station, but the sign says another word and the station master said 7 stops and it's only been 5, but I realise at Odeon we have gone too far, so we catch the train back a stop. As soon as we exit the station we see the Byzantine church in the plaza and are very close to the roman agora, which we walk around.( though after turkey they look like incomplete ruins) .We then head for Adrian's gate and see many other historic ruins and churches on the way. We go to the base of the acropolis but don't go up today as we did this last time, and walk back along the narrow streets to the flea market and then catch the train back from Monastika station. We walk more directly back to the ship this time, and enjoy a beer/ wine with a late lunch and tired feet after another 14km walking day. Tonight's trivia is on strange animals so most are Australian so we win, then have dinner at the Chinese before seeing a Glen miller tribute played by the jade band. 25 July - Mykonos. We are shuttled by bus for the 5 min drive into town and start by walking around the very windy old port, with its white houses and azure sea. It is a maze of metre wide streets with tiny vans trying to pass pedestrians .We find the area they call little Venice which is medieval old houses with shuttered balconies overlooking the sea. Most of these are now restaurants with St Mark’s square prices to match. We wander up the hill to take the classic Mykonos shot of the old windmills on the hill. We decide to hire a 50cc 2 stroke scooter (25€ for 3 hours) and we soon find out why he asked if we were experienced riders as no normal person could handle the super touchy throttle and poor brakes. The bike whines with a ring ding ding around to some beautiful beaches including Kotfos and Ornos which are opposite each other on a little spit. We ride up the hill and around to paradise beach which is where many from the boat have headed to for the day (30€ for 2 sun lounges and an umbrella). It's pleasant enough now but we can see at night it has over 100 speakers and spotlights...living hell! The rooms are small, basic and aimed at the 20s crowd. We ride back via Pinkys beach and a few more that have over 100 foot boats moored near. We return the bike, though he can't find my licence for a while and we get back boat quickly realising that there is little to do on these islands other than lay on the beach, eat, drink and shop. Tonight we see the production cast do a Broadway cabaret, and a visual comedy show- of which both are underwhelming (but we do win beers of the world trivia with help from our Italian friends.) 26 July- Rhodes- Now this is my sort of port...within 5 min walk from the ship you are at the edge of medieval town, surrounded by high walls with many majestic gate entrances. We enter through St Catherine's gate (go me!) and walk through the perfectly maintained old buildings, easily imagining the knights of St. John strolling here. We walk up Sokratous Street, which is mostly shopping, then see the mosque of Mustafa pasha and a high clock tower. We buy a 10€ combined ticket to access the close sights- a 14C church, the archaeological museum (which was a 15C hospital in which the architecture is much more interesting than the exhibits) , and the grand masters palace. This sits at the top of a fully medieval street called the knights way, and houses architectural exhibits on the ground floor, and has more rooms with furniture etc on the top floor- all 3 are worth seeing and make the ticket great value. We then walk out of the old town via the water and see another harbour guarded by 2 dears on towers next to St Nicholas light house and tower. We see many beaches including Elli beach that have crystal clear water, but it is a steep rocky entry to the water and quite windy, so we walk back to the old town where Glen realises his wallet is missing. He thinks he brought it but isn't sure, so we go back to the boat to check through everything, and it's not there. We walk back into the tourist office that had Wi-Fi to cancel his credit card as he is convinced he has been robbed. We were going to have a swim on the beach just near the ship but are now both hungry and thirsty .Back on to the ship, and our extra wallet hunt has bumped our 11km day up to 15km.. We then get changed for the pool, and he finds his wallet in another pocket of the shirts he is still wearing arghhhh!! Afternoon and evening trivia and a spa fill the afternoon before another production show based on Havana (again random unknown songs) and the 60 seconds to win it game. 27 July- This morning we dock outside the tiny town of Chania in Crete for just a few hours, so we skip brekky and get the local bus (€3.40 return) in by 7.30. We visit the old local markets with their fresh meat, including rabbits with the fur left on the feet and many skinned lamb heads?? We again see old synagogues, Catholic Churches, mosques and Greek Orthodox all within a few streets and built between the 13 and 19 th centuries. The most interesting is the unique shape of the Kioutsouk Hasan mosque built in a renaissance style with flying buttresses on a dome roof. The Venetian harbour and lighthouse are picturesque and there is an old Fort right on the corner. We wander again through the tiny cobbled streets and pat the many cats before returning the 20 min to the ship by the bus. We are moving again by midday so read, listen to music, swim and play games through the afternoon. We see a great French acrobatic show tonight after we play a music mania game and win blow up guitars?? 28 July- We play shuffleboard and morning trivia as we don't dock until lunchtime at Valletta in Malta. As we enter the harbour we see amazing forts and cathedrals all around and realise this is 3 cities in one. But we settle for a walk around Valletta and are stunned by its history and beauty. We get a tourist walking map at the dock and catch the lift up to the town for 1 € and arrive in upper Barrakka gardens. We look at the thick Fort walls and the many canons all around and love the view of the water and other cities. We do 14km walking around the Castillo, St James and johns bastion, the royal opera house the triton fountain, grand masters palace and many more. Unfortunately it is Sunday afternoon so the famous St. John cathedral is actually closed, as are all the churches. We walk through the steep lanes and down to the ferry crossing, passing old buildings constantly. It's the first day I haven't brought swimmers with me and we see such enticing water! We do the whole loop including Fort st Elmo and the lower gardens, then find the only open church, which is the shipwreck church of St. Paul and it is stunning. It has a crypt and decadent decorations and has two strange artefacts- the wrist bone of St. Paul from when he broke it in Valletta, and part of the plinth from where he was beheaded in Rome. It's in a quiet little backstreet but is a real gem. As we approach the ship in our loop back we see gondola type boats doing tours of the harbour for 8€ and crossing to the other side for 2€, which we would have done if it was earlier as it looks great. We sail out as the sun has just set and see the wonderful old buildings all flood lit, before another show with the singer Lilly Jane. 29 July- We are off the boat soon after docking in Messina, Sicily as we would like to visit Taormina, a hillside old town with a 2000 year old amphitheatre and pretty buildings and churches set near steep cliffs and blue sea. We catch the inter bus there (€4.30) which leaves next to the station ( a 10 min walk from the dock) at 9am, passing through some interesting and dirty areas , and arrive up in the village around 10.15, though the bus is way too big for the tiny roads and it's a hair raising trip up the final hill. We don't go the theatre as it's 10€ and an hour wait, so decide to walk the Corso Umberta which runs through the town and has most of the historic buildings and churches on it, ranging from the 11th century. When we reach the end we can see Mt Etna really well, including pockets of smoke leaking out. We then catch the cable car down (3€) to the bottom of the hill where there are amazing beaches including isola Bella, and Mazzaro where I have a lovely swim in the floaty water and explore the ruined castle and its secret entries from the water. The whole area is just stunning, but we look forward to the return train journey along the water’s edge, which doesn't disappoint (after getting another local bus to the station). We get back to Messina with time for a quick wander to a few sights including the church of Santa Maria del Anna which looks a little like a mosque, the huge and grand cathedral in piazza del duomo, and happen to be there right on the hour to see a small movement of the mechanical clock in the bell tower, which has its main performance at midday. We are really pleased we didn't take the offer of a taxi at the start of the day which only offered an hour in Taormina as so much more time is needed, and the train and bus were easy and cheap. More trivia, food and a feature violinist tonight. 30 July - We dock at 7 in Naples, so leave early as we plan to travel to Sorrento. We ask at the tourist information about ferries as I have read they travel there, and she just says she doesn't know, and gives us a poorly photocopied map of Naples which is so pale it's not readable. We walk to the ferry terminal just beside the port, but it's so crowded we get no help and there are ticket windows to everywhere but Sorrento, so we decide to take the train. We walk the 4km to central station, but then find out it's a metro line so we could have caught a closer one to the port, but we catch the 9.10 to Sorrento for €3.50. It's interesting passing mount Vesuvius and hearing the many unusual train buskers, including a family where mum carries the speakers playing piano accordion music, the son has a Turkish drum and dad proudly plays the tambourine...not worth a tip. The train is very slow and not air conditioned so we at arrive 10.30. Very hit and ready to get off. We wander around the piazzas and cathedrals then walk down to the marina, where we find there is a return ferry, but it's at either 12 or 2 and it's more expensive. We see the sheer cliffs with fancy hotels on top and the many beach clubs right on the water (that really doesn’t look that appealing). We catch the lift back up to the other end of town and stroll some more, and realise we have seen enough, so run down the steps to catch the 12 o'clock ferry which we find is not €26 each, but for 2. We sit topside and watch the coastal scenery in the breeze as we return to Naples, where we have a walk around the churches , opera house and glass roofed shopping mall before boarding the ship. Swim, Trivia, dinner and the best show we have seen called elements, combining the production cast, gymnastics and magicians. 31 July - We dock at Livorno today at 9 and most people are going to Florence, but we decide we need more than a few hours in Florence so we opt for Pisa. All must pay 5€ to get out of the port area as you are not allowed to walk. We are the 3rd ship here today, and plan to catch the € 15 bus straight to Pisa, but by 9.10 when we get off, the buses are booked up to 11am, so we catch a local bus € 1.40 to the station, and catch the train (only 20 min and €5.30 return). We walk through the old streets admiring many churches and buildings from the 10 to 13 century, most open for a quick look inside. We see grand piazzas with highly decorated buildings then the huge cathedral, tower and Baptisma, all in white stone with the finest decorations carved throughout. Large crowds take their pics with the famous leaning tower, and we look at walking up it, but it's a 3 hour wait as tickets are very restricted (17€) and it's a bit pricey. You can see the cathedral for free in a scheduled ticket, but again this is not for a few hours, so we opt to pay the 5€ for the Baptisma , and you get the cathedral for free anytime. Both buildings are ornate and stunning. The cathedral has huge paintings throughout from the 15 and 1600s, an exposed saints tombs, as well as a golden ceiling and stunning carved pulpit all nearly 1000 years old. We walk back to the station via different roads, and almost as great scenery including a cute church on the edge of the river. The train soon comes, and we bus it back to the shuttle stop, then the ship...it all takes around 1 hour. One last afternoon of sun, swimming and trivia before we swap our game and trivia winning tickets for prizes. 1 August- we begin the long journey home , with a bus to the airport direct from the port( 20€ ) , a few hours wait, a 6 hour flight to Dubai, more hours wait and a 14 hour flight to Sydney. Read Less
Sail Date: July 2019
My family and i enjoyed every moment of this cruise from the ports of call, the great service we received and the best food we ever ate. we spent 2 days in rome first and was able to see all rome had to offer. then we got on the boat ... Read More
My family and i enjoyed every moment of this cruise from the ports of call, the great service we received and the best food we ever ate. we spent 2 days in rome first and was able to see all rome had to offer. then we got on the boat which took about 35 minutes from check in to our first meal. our first shore excursion time was 9:30 am when i made the reservation. it was changed to 8:00 and i was not aware of the change. when the staff saw how upset i was they contacted the shore excursion manager, dana, who went out of her way to get us on the same excursion with their sister ship at noon. the way they went above and beyond for my family will never be forgotten. for this reason alone i will only cruise norwegian. i can't thank them enough for the special attention i received to make it the best cruise for me and my family. One of the best things about free style dining is I was able to make a reservation for diner 1 hour after all my tours ended. Each day was a different time so going to a diner at the same time everyday would not have worked. And may I say we did not have one bad meal. Plenty to choose from and everything was great. Read Less
2 Helpful Votes
Sail Date: July 2019
A travel agent suggested this cruise because it met our date and destination needs. We had issues with everything from the WIFI to the key/charge cards constantly. We stayed short periods at the best destinations and long periods at the ... Read More
A travel agent suggested this cruise because it met our date and destination needs. We had issues with everything from the WIFI to the key/charge cards constantly. We stayed short periods at the best destinations and long periods at the bad ones. The butler service was terrible compared to what we’ve experienced on other cruises. The fitness and spa facilities were sub-par. The best food was in the included common areas. Fine dining options were not fine. At one point a tour guide abandoned the tour! The pool was often closed without explanation during sail times. Thankfully we had a nice suite to hide in and the countries we visited were amazing. We finally figured out to start doing our own thing at each port. The entire staff seemed bored and overworked. Also communication with NCL was very difficult prior to departure. Very long hold times and they never answer the phone. Read Less
Sail Date: July 2019
Cruised many times on RC and NCL has away to go to compare! First time on NCL! First day my friend/roommate was hurt due to hole in ships floor! Spent time in infirmary! No one on the ship did anything to try to appolige or make up for ... Read More
Cruised many times on RC and NCL has away to go to compare! First time on NCL! First day my friend/roommate was hurt due to hole in ships floor! Spent time in infirmary! No one on the ship did anything to try to appolige or make up for their negligence! I ran two flights of stairs & found room where incident occurred before any medical where on scene! With the exception of the Irish pub, the food in the dining room had no flavor nd non creative options! There was no activity by the pool until the very last day! No one even knew who cruise director was! I met more people than he did! Funny enough we called the asst director to our table at 5 o’clock somewhere and expressed the disappointment without ant activity by pool! Coincidence the next day, last day on ship they did a little something by pool! Everyone enjoyed so doesn’t make sense all other days there was nothing! Other than Lesther at sky bar, Reenan the waiter in Aqua and my room steward Lunni, who were exceptional, no staff on this ship made an effort to get to know you, remember your name or display a personality! Such a shame! Even the officers were no mingling omboard until the last day! Excursions def had some wasted time organizing, days in port were short enough yet time was still wasted! Santorini was a disaster! Four ships in port with over a two hour line for cable car as the tour just drops you off and doesn’t tell you about cable car until end when you started on a bus! We did not get any time to shop or enjoy Santorini as we had to wait in this line, people were fighting not enjoyable & stole two hours of my time and a missed sunset! UGH. On that same day a women on the bus picked a fight shouting curse words across the bus the entire day! The tour guide should have thrown her off yet said nothing allowing her to taint that part of the day! I paid good money for this excursion from the ship on an island I wanted to enjoy to have it ruined! Oh and let’s point out the alternative of walking down the cliff on the donkey trail for 20 minutes in donkey poop, which was not an option to save time due to my friend being hurt on day one due to ships negligence! Last day in Croatia was cut early forcing everyone to change a schedule just to hurry up and wait causing us to get back into port in Venice over an hour late! Added stress! I feel there is a long way to go and some considerable customer service courses needed here! Almost forgot the two days my toilet in the room would not flush! Reported it, was kept up till 3 am while a man worked in closet next to room to wake up with only 2 hours sleep and still not have a toilet that works! July 2019 Read Less
1 Helpful Vote
Sail Date: July 2019
I have never sail with Norwegian. I chose this cruise line because it was a 10 days Eastern Mediterranean cruise with every day a new port (mainly Greek Islands) Every port of call were great. Sailing Itinerary Date Port of ... Read More
I have never sail with Norwegian. I chose this cruise line because it was a 10 days Eastern Mediterranean cruise with every day a new port (mainly Greek Islands) Every port of call were great. Sailing Itinerary Date Port of Call Arrival Departure 07/18/2019 Venice/Italy -- -- 07/19/2019 Venice/Italy -- 04:00 PM 07/20/2019 Split 08:00 AM 05:00 PM 07/21/2019 Kotor 07:00 AM 05:00 PM 07/22/2019 Corfu 07:00 AM 04:00 PM 07/23/2019 Thira/Santorini 02:00 PM 10:00 PM 07/24/2019 Athens/Piraeus 07:00 AM 07:00 PM 07/25/2019 Mykonos 07:00 AM 03:00 PM 07/26/2019 Argostolion 09:00 AM 03:00 PM 07/27/2019 Dubrovnik 07:00 AM 01:00 PM I wish we had more time in Dubrovnik 2 days before arriving in Dubrovnik the time to spend there was change We arrived at 6am and left at 12pm We had a tour scheduled at 10am till 12am and we couldn'd do it. I had a tour planned everyday except in Mikonos We booked only 2 tours through the cruise line. Split and Athens. The rest through Viator. Booking the Best of Athens and its scenic coast tour was a good thinking. This tour left Athens and drove along the coast We visited the the temple of Apollo and had lunch in a taverna (food was good) then at around 2:15 we arrived at the Acropolis . There was no wait to get in and we had a nice and very knowledgeable tour guide. (when we came back to the ship, people told us that they had to wait 50 minutes at the entrance of the Acropolis just to get in as it was so crowed with people) The crew on this ship was great. Our inside cabin was good and clean and was very surprise that the bathroom was large. I will say that the food was average. On this cruise ship, there was no lobster night and baked Alaska. The buffet at lunch was the same thing everyday. We only use seat down at dinner and every time we requested a window seat, they gave it to us. The entertainment was just amazing. I was very surprise by the quality of the shows. The choreographer is truly gifted Embarkation was fine debarkation was not great. We arrived late in Venice Lucky our plane was for the next day. Onboard experience was fine We really didn't spend much time as every day we were a shore My husband loved that it was a casual cruise and he didn't have to bring a suit. He brought just some nice shirts OVERALL JUST A GREAT CRUISE Read Less
1 Helpful Vote
Sail Date: July 2019
The Norwegian ship is my favorite and its itinerary included Venice, Italy Croatia, and the Greek islands which were the places we wanted to visit. We traveled with my two teenage daughters- 17 and 19 years old and had Senior citizens- 3 ... Read More
The Norwegian ship is my favorite and its itinerary included Venice, Italy Croatia, and the Greek islands which were the places we wanted to visit. We traveled with my two teenage daughters- 17 and 19 years old and had Senior citizens- 3 with us (their grandparents and my aunt). We had 3 cabins. My daughters found the teenage entertainment lacking, however they are used to larger ships as "The Breakaway" and all of the activities-including slides. The ports of call were beautiful and we had excursions in almost all. We ate at 4 Specialty restaurants and liked 'Cagney's" the best- although my parents were disaapointed to order a bottle of wine and have a charge of $14 added because it was uncorked- this is something that Norwegian should not do to their guests who have paid so much to travel with them (they did complain at guest services, but were told it's Norwegian's policy). We did not have any freebies as alcohol or beverage packages- siocne we had the early bird balcony guarantee. It was a memorable vacation since all of those places were so breathtaking! Read Less
1 Helpful Vote
Sail Date: July 2019
We are new to cruising this was our second and booked it through an agent SCC, it was good to have everything organised for us, I done it myself first time. We booked all inclusive with an balcony, the room was ok albeit a bit on the ... Read More
We are new to cruising this was our second and booked it through an agent SCC, it was good to have everything organised for us, I done it myself first time. We booked all inclusive with an balcony, the room was ok albeit a bit on the small size, never met the steward until we sought him out for more coffee, I had to bring my tea down from the buffet not provided in the room. The ship itself was fine although very noisy and busy, felt like I was in a zoo at meal times. Restaurant not much better, service leaned towards> OMG we are so busy lets get this over with!!! Food was fine nothing special. We were overcharged by the Spa only found out because our door key wouldn't work customer services said our payment was refused by our bank, showed us our bill to date and we found the over charge 245euros. We changed our payment method to another card, only to find out that the money was taken from the original account!! What's that all about??? Bank knows nothing about this supposed refusal as funds were always available. I personally found the hard sell to purchase other various things during the cruise very invasive and the shore excursions were expensive for the content, even with the 50euros off per excursion. If you like queueing/or lines as they refer to, then this is the cruise for you on and off shore. All inclusive is not quite accurate as you have taxes to pay for drinks when docked, never knew that one until we saw it on the bill, couldn't use the free spend to cover that, unsure why not!! Cruising is a learning experience as we are finding out. The really excellent parts of the cruise, was the weather Brilliant and seeing a volcano erupting Stromboli at night and guess what those were free LOL Read Less
2 Helpful Votes
Sail Date: July 2019
I chose this cruise as an alternative to my 13 day cruise which was cancelled day before I was scheduled to leave for Rome. Overall cruise was good but NCL charges you for everything. (WiFi extra, soda extra, fancier restaurants, bowling ... Read More
I chose this cruise as an alternative to my 13 day cruise which was cancelled day before I was scheduled to leave for Rome. Overall cruise was good but NCL charges you for everything. (WiFi extra, soda extra, fancier restaurants, bowling extra, excursions extra, daily per person service charges, transfers from airport extra) Ship was average, but 2 pools are not enough for the amount of people. Cabins were kept up very well by stewards. Dining was average about the level of average Marriott hotel food. Evening sit down meals were better but again NCL charges extra for steakhouse, Italian, and Japanese. Excursions are too expensive and I was better off booking them myself. Ports were good and bad. Santorini, Mykonos were amazing. Florence, Messina, and Napoli were good. Kotor and Dubrovnik were very dirty and not much to see. Service in restaurants was hit or miss but overall a bit better than average. Entertainment was actually surprisingly good. Magic show, acrobats and cruise director were excellent. Spa services were solid but pricey as expected. Fitness center although small was functional. Embarkation and disembarkation was very smooth and efficient but the rendering process was not fair as some people got tendering tickets early because they had excursions planned so you would loose a lot of the day waiting. Staff was awesome during reboarding offering hot towels and drinks. “Red” was awesome, he greeted people with a smile and songs when you would enter the Garden Cafe and was super chearful. Read Less
1 Helpful Vote
Sail Date: July 2019
Let me start with the good: we had a Jr. suite and I thought the cabin was great as was the steward service. Nothing like sitting in a balcony enjoying the sea around you. The ship was in general very clean. Another thing I liked was the ... Read More
Let me start with the good: we had a Jr. suite and I thought the cabin was great as was the steward service. Nothing like sitting in a balcony enjoying the sea around you. The ship was in general very clean. Another thing I liked was the food options: being vegan I thought it would be challenging, but the crew tried to accommodate and I had multiple options at every meal. Entertainment was ok with a couple of standouts like the ballroom couple, they were magnificent. We also LOVED the parties and the cruise director Scott. Now to the not so good: First of all, the lack of free drinkable water. The one that was served in restaurants was so chlorinated and of such poor quality that my family couldn’t drink it. Come on, Norwegian! Water filters are not so expensive! The alternative was to shed off $50 for 20 bottles, which we had to do multiple times. The pool on our ship was a joke, given we had close to 1000 people on the ship. It was tiny and deep, and always crowded. So my kids haven’t used it a single time, such a disappointment! Lastly, the spa- avoid at any cost!!! First of all, the quality of services is below average. I had a massage and a pedicure. Massage was in an icy cold room, with a massagist that never heard my wishes, we were booked at the end of the day and were rushed out at the end without given a chance to use amenities. And this is for $300! Crazy!!! Later in the cruise the put fliers for reduced services and some deals, so if you are set to go at least wait till day 3 or 4. The pedicure was ok until the lady cut into my finger despite me saying multiple times that it hurt. I had an infection on my toe for the rest of the cruise. That pedicure was $120! In all, I enjoyed the experience of being so close to the sea,l while traveling, but would probably either try a different cruise company or opt for land Read Less
1 Helpful Vote
Sail Date: July 2019
I chose this cruise for the low price and interesting ports. I won’t cruise NCL again. Complimentary restaurants too crowded, loud & busy with multiple children running around. Overabundance of specialty (fee based) restaurants crowd ... Read More
I chose this cruise for the low price and interesting ports. I won’t cruise NCL again. Complimentary restaurants too crowded, loud & busy with multiple children running around. Overabundance of specialty (fee based) restaurants crowd the complimentary ones. Prices for specialty restaurants, bottled water, beverage packages, photos, room service & shore excursions were excessive. Shore excursion staff only interested in sales not helpful or informative. Shore excursion disembark exit typically empty- general exit > 1 hour wait for some ports. Guest service personnel not friendly. Beverage service areas signage prohibit filling water bottles; embarkation staff prohibits bring bottled water aboard forcing purchase of expensive NCL logo water. NCL App useless without expensive WiFi charges/person which are exorbitant! Most disappointing was continued plethora of emails boasting free WiFi, beverage, restaurant & shore excursion packages for latitudes members which I AM! However, NCL refused to honor any offers after booking. My overall opinion: NCL is so worried about getting $$$ from the passengers they forget the passengers! Read Less
Sail Date: July 2019
This cruise started out in the hole due to substandard technology and inefficient customer service. Customer service has no capabilities of emailing you or calling you back. 15 phone calls and nearly 10 hours on hold was frustrating. ... Read More
This cruise started out in the hole due to substandard technology and inefficient customer service. Customer service has no capabilities of emailing you or calling you back. 15 phone calls and nearly 10 hours on hold was frustrating. This was necessary for correcting air tickets set up for the wrong day (eventually corrected), no access to e-docs (never fixed), misinformation received that warranted another phone call to hear a different story, Setting up drop off from excursion to a hotel that they had not booked us at, then finding out they hadn’t made a reservation at the hotel they had charged me for. I wound up having to make hotel and transportation plans and spending another $600 on the spot. After 2 more phone calls I found out that I would have to File a formal request for my refund and that would take 3 weeks for them to review and decide if they would refund my money. Seems like a long time for a company who required immediate payment for every new addition to the tour. While trying to get info from Customer relations on the ship they would have to contact NCL in Miami and had no access to invoices prior to trip. The right had did not know what the left hand had done. However, the food, ship, excursions and atmosphere was great. Tour guides for the tours were exceptional in their knowledge of the venues and locales. So in spite of NCL and their concerted effort to screw this trip up, we had a good time. NOTE: Service by food staff and housekeeping was excellent. The customer service staff were ineffective and I believe that is because of the misinformation they were given. I was given 3 different responses to the same problem by 3 different staff members. Plus shore excursion and customer service staff bounced clients back and forth in the hopes the other knew what was going on. Read Less
Sail Date: July 2019
Friends recommend the liner. We stopped at lovely places and had fantastic experiences. The restaurant staff were absolutely incredible. Attentive, friendly, professional, knowledgeable. Couldn't have been better. Our cabin was awful ... Read More
Friends recommend the liner. We stopped at lovely places and had fantastic experiences. The restaurant staff were absolutely incredible. Attentive, friendly, professional, knowledgeable. Couldn't have been better. Our cabin was awful on the 4th level, but we did book an open allocation hoping for a better one, so that was partly our own fault. However I think that NCL aught to warn passengers and they shouldn't really have cabins in those parts of the ship at that high price! We were above the laundry and at the front so it was very noisy at night. If the waves were high it made a very loud crashing noise all night against our wall! We had a dripping sound in the wall between us and the cabin next door and a loud thudding from the laundry presumably. We liked the free dining options and the food was excellent everywhere we ate. The pool was crowded and not much fun..too small for the number of people. Overall, as cruise ships go, this is probably a good one. We just had a lousy cabin which coloured the trip for us! Read Less
1 Helpful Vote
Sail Date: July 2019
All of the staff were amazing, engaged and helpful. The crew is what makes or breaks the experience. The Cruise Director was not overbearing, the crew was polite, and not in your face. Jasmine restaurant was excellent! Loved the people ... Read More
All of the staff were amazing, engaged and helpful. The crew is what makes or breaks the experience. The Cruise Director was not overbearing, the crew was polite, and not in your face. Jasmine restaurant was excellent! Loved the people that engaged in the dancing activities and the shows were great! The food in the Garden Cafe was Excellent !!!! Loved the White party and the mood on the ship all the time. The ship was always clean, the casino was a lot of fun. The drinks were pricey, but I guess that is part of the business. I do recommend this cruise to people. Wish my son, who is 12, could have participated in the teen activities. Being with the little kids was embarrassing for him. Luckily, he enjoyed the game room. That was a great help. Also, should have more options for late night snacking. Should not have to go to a sit down dinner. Read Less
Sail Date: July 2019
We picked this cruise because of the stops we've never seen before and it was our first time with Norwegian. Very disappointing for a ship that was refurbished in 2018 take a look at our cabin review. The buffet area didn't have ... Read More
We picked this cruise because of the stops we've never seen before and it was our first time with Norwegian. Very disappointing for a ship that was refurbished in 2018 take a look at our cabin review. The buffet area didn't have enough space to sit when it started to get a bit crowded compared to other ships we were on and it was badly designed there was just enough space too walk by the drink machines. We went twice to the Aqua dining restaurant, under cooked steak the first time and under cooked pasta the second and last time. The casino was super cheap, there's a game that you put quarters,it makes other quarters drop and it has bills on top, we managed to get a $10 bill out and it had only 3 one dollar attached to the it. On a slot machine I got 24 free games it gave me $0.36 cents, I know they have to make money but come on! For most excursions they made us wait 30-45 minutes in the theaters.Last thing we had an excursion that started 2 hours late on our last day and it was supposed to be 4 hours, they stopped it after 2 hours so we had to complain about that, we were 6-7 of us with the excursion manager, he took all our cabin numbers and told us he would call us that night since we were all checking early the next day, never got any response so I had to go back to guest services and they only gave me 30% off (still fighting this one). This cruise line only seem to care about making money, first and last time with them. Read Less
4 Helpful Votes
Sail Date: July 2019
This is our second cruise with Norwegian and we will use them again, Embarkation and disembarkation went smoothly. This ship was updated and quite nice. Our cabin on deck 10 was great. Housekeeping was always pleasant and friendly. All ... Read More
This is our second cruise with Norwegian and we will use them again, Embarkation and disembarkation went smoothly. This ship was updated and quite nice. Our cabin on deck 10 was great. Housekeeping was always pleasant and friendly. All cruise staff appeared happy and friendly. Dining was excellent. All the restaurants we tried were great. Our favourite was LaBistro. Elegant. The entertainment was great for the most part. We Thoroughly enjoyed the dancers and aerialists. The destinations were beautiful. Each place had its own unique flair; for spectacular blues, stark whites, dark greens, breathtaking beaches etc. You need to watch as the ship goes through the fiords to Montenegro. Shore excursions were well worth it. We saw more locations the we would have on our own. Be careful of hop on hop off cruise excursion in Venice. The ship docks later there so we didn’t get to go to many of the stops because the hop on hop off ends too soon from when the ship docks. Overall I would recommend this cruise. Read Less
Sail Date: July 2019
Everything was great on the ship, except some (15%-20%) of the meals were kind of bland. Nothing was bad, but some were simply not what we expected. As soon as we let the staff know, they followed up with us throughout the remainder of ... Read More
Everything was great on the ship, except some (15%-20%) of the meals were kind of bland. Nothing was bad, but some were simply not what we expected. As soon as we let the staff know, they followed up with us throughout the remainder of the cruise to make sure we were being taken care of. We felt honored and very special. We stayed in one of the Penthouse Suites that came with butler service. Rex took great care of us and learned our snack tastes right away (to provide during the day). The cleaning and turn-down service were also perfect. Twice during the cruise we were offered a $19.95 "all you can fit in this bag" laundry service. They offered it the second time only two days after the first offering, which we though was kind of quick. We would have used it for sure had it been a day or more later. We only did two excursions with NCL (Dubrovnik and Athens), and they were both great. On-board entertainment (performances and live music) was a great mix. Washy-Washy! :) Read Less
1 Helpful Vote
Sail Date: June 2019
We choose this cruise due to its itinerary. There was a limited choice for 7 day Greek island cruises. So we choose the Star as it was recently refreshed. However you can see and feel the age of the boat. The stateroom was clean and ... Read More
We choose this cruise due to its itinerary. There was a limited choice for 7 day Greek island cruises. So we choose the Star as it was recently refreshed. However you can see and feel the age of the boat. The stateroom was clean and spacious enough for 2. Food quality was average to below average. The best food was served in the open seating restaurants and we had the best meal at Aqua. Never used the buffet but it was very crowded during breakfast hours. Get ready to wait 30 minutes to na hour to get seated. We will do all future cruises only with assigned seating. Do not bother paying extra for special dining. We ate at both steak houses and meat was cold, over cooked and of low quality. We also have been disappointed with the service on board. You could feel that there are issues on the boat as most employees did not enjoy their job and it showed. Worst experience was waiting in line for over 1 hour to get tender tickets. At our first stop in Kotor, we almost did not make it even after standing inline for 1 hour to get our tender tickets. Received group # 17, so you can imagine when we got off the boat. Another issue was the length of our stops. Most of them only lasted a few hours, so everything was rushed. We booked all excursions through TripAdvisor and saved over 50% on most of them. Overall we do not recommend this ship. Read Less
Sail Date: June 2019
This was our first time on Norwegian and we had an excellent time overall. The Star is a midsized ship that was refurbished and overall it was good. It lacks many of the features of the larger and newer ships that we've been on (no ... Read More
This was our first time on Norwegian and we had an excellent time overall. The Star is a midsized ship that was refurbished and overall it was good. It lacks many of the features of the larger and newer ships that we've been on (no water slides, rock wall, zip line, etc), but we knew that and it wasn't a problem because this was a busy cruise with stops every day. The food was very good. We ate mostly at the specialty restaurants and the main dining room as opposed to the buffet. The quality of the beverages was also very good (Grey Goose level spirits) and a large selection of beers and wine. The only odd thing was that single malt scotches were very expensive with only one qualifying for the beverage package. The shows were average to below average compared to what we've seen on Royal and Carnival. Cripton the magician was not very impressive and his shows were very short. The customer service was very good all around and comparable to other cruise lines we've been on. One complaint we have is it seemed like the ship had the worst position at every port of call. Lots of tendering where this ship was always the furthest from the dock and when we did dock we always had the longest walk of all the other ships. We did two Norwegian tours, one was the Game of Thrones in Dubrovnik which was great and the Opa! tour in Santorini which was ok but not great. It was super busy and the dinner/show was entirely cruise passengers and not at all authentic. We went with two kids, age 4 and 8 and they had a blast. There were very few kids on this cruise, but they had a fully staffed kids club that they both really liked. Read Less
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