1. Home
  2. Cruise Lines
  3. Norwegian Cruise Line
  4. Norwegian Cruise Line Cruise Reviews

3 Norwegian (NCL) Marseille Cruise Reviews

The itinerary. We wanted to visit Rome and Florance. We found the cabin staff to be very pleasant polite and very good at their job. But in many of the other areas such as bars and restaurants they seemed disinterested. The waiting times ... Read More
The itinerary. We wanted to visit Rome and Florance. We found the cabin staff to be very pleasant polite and very good at their job. But in many of the other areas such as bars and restaurants they seemed disinterested. The waiting times at the bar could be up to ten minutes,staffing levels seemed to be an issue. On one occasion I asked for a slice of lemon in my drink and was told by the bar man the reason why he didn't give me one was that the waitress had not brought them up yet, even though there was a basket on the bar full of lemons and limes. We also had an issue with our cabin. We booked two trips, one to Rome and the Vatican 10 hours in total take away the 3 hours return journey 1 hour for lunch which left 6 hours of sight seeing it all felt really rushed. On the Florance trip also 10 hours we had a stop at a leather factory, in my few time wasted.The guide was very good but sometimes we had trouble hearing her as we did not have head sets and we were a party of 46,unlike the Rome trip. The trips in my view are a rip off and over priced. Read Less
Sail Date September 2017
I chose this cruise for the ports which were mostly good. However, there was nothing memorable about this ship! The food was of poor quality and not completely accurate in the description (fish, desserts) on the menus. I had food poisoning ... Read More
I chose this cruise for the ports which were mostly good. However, there was nothing memorable about this ship! The food was of poor quality and not completely accurate in the description (fish, desserts) on the menus. I had food poisoning after eating at one of the buffets. When I called to see a nurse/doctor, the infirmary was closed while at port. The shows and entertainment were mediocre at best with a cheesy and vulgar flair. The ship was all about making extra money at every turn-extra costs for some shows, dinners, all excursions, and much more. During sea days, the ship was so crowded that you had to carefully place your feet around the pools and decks in order to not step on anyone. We were sitting arm to arm on the adult pool deck with strangers as there was not enough room to spread out. They did an excellent job with embarkation/disembarkation. I will never sail on NCL again. Read Less
Sail Date August 2017
Having to pay over $200 for Wi-Fi that does not work is just not right. And I mean "99% DOES NOT WORK". You try and log in and you get “The Proxy server isn’t responding”, and if you get logged in the time to load a page is ... Read More
Having to pay over $200 for Wi-Fi that does not work is just not right. And I mean "99% DOES NOT WORK". You try and log in and you get “The Proxy server isn’t responding”, and if you get logged in the time to load a page is forever. When I talked to the IT person he was rude and said: "Oh, yes it is normal for a web page to take 5 minutes to load, and I don't do phones, only internet." The 2nd time I approached him he was very curt. I needed the service so I had to get up at 4:00 am to use the Wi-Fi. It seemed like a lot of the food we got had no taste, so bland if I closed my eyes I would not know what I was eating. The breakfast buffet was good except the potatoes. You know how potatoes get from setting. In the main dining restaurant, my lasagna was very dry and the cheese on top was inedible, probably from sitting under or over heat. Our next meal at main dining resulted in a waiter that ignored all his tables while he talked. I had to remind him he was ignoring his tables to make him go away. What made this worse was he barely could speak English. Overall most food was good. At the Spiegel Tent show and dinner, we got a menu, BUT they did not ask what we wanted. Everybody got steak, a great steak but what if I did not eat meat? There are not menus except at the restaurants; we had to walk to each one to see the menu. At another show the bartender in the main theater let people stand in line for 10 minutes then just closed the bar. He could see the line but made no effort to give advance warning that the bar closed when the show started. I watched a very polite man treated like crap. I am sad to say that this was not the only time I was exposed to staff rudeness. The daily news letter leaves a lot of unanswered questions, plan on having to ask for info about simple things. The map of the ship is not the best. In the daily news letter I did not see the small little mention about tendering. I had no idea what tendering meant. When I did find out what it meant, it was too late, so it was 1:00 pm before we got a ride to shore, so we missed our tour. By the way tendering means singing up to get a boat to shore. I have been on 4 cruises and this was the first time I had heard of this. Last; charging a gratuity for the liquor in the mini bar is a rip-off, you pay $9 for a $2 bottle of liquor and then they add a fee PLUS 18% gratuity. I paid $35 for 3 little bottles. Read Less
Sail Date April 2017
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click