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Sail Date: March 2019
Choose for the Panama Canal crossing. The entertainment was good overall. The meals were medium good but not noteworthy. We ate in buffet, both main dining rooms and 3 specialty restaurants. Only Cagney's was worth the money. ... Read More
Choose for the Panama Canal crossing. The entertainment was good overall. The meals were medium good but not noteworthy. We ate in buffet, both main dining rooms and 3 specialty restaurants. Only Cagney's was worth the money. Desserts with the exception of ice cream were uniformly disappointing. The shops devoted too much space to high end jewelry and perfume (money makers?) and nothing to makeup or sundries or candy. Liked the shore excursions we took and fond them very enjoyable. Staff was very friendly. Enjoyed cruise director Dave and the Captain too. the hypnotist/comedian was not anyone I would want to see again. Jennifer Fair was delightful once again. the production band and cast did a very good job. Atrium music bounced up to the internet cafe and was deafening! acoustic issue. Although recently refurbished, The Star seemed drab and and the decor old. Overall we had a good time but are unlikely to choose another NCL cruise unless family or friends invite us to sail with them. Read Less
Sail Date: March 2019
We had great weather with calm seas. The only rougher part was leaving Cartagena Columbia till we got to the islands in the Caribbean. The cruise was just enough at sea days and port days. Skip the "Easy Antigua in Guatemala" ... Read More
We had great weather with calm seas. The only rougher part was leaving Cartagena Columbia till we got to the islands in the Caribbean. The cruise was just enough at sea days and port days. Skip the "Easy Antigua in Guatemala" Nothing easy about it. Long drive and the assault of street vendors is trying! We learned to take the shorter tours as more than 3 hours on a tour bus is too much. Did breakfast and most lunches at O'Sheehans and dinner in the Aqua Restaurant. Do not recommend the buffet for dinner unless it's the Seafood Night. Lunches at the buffet was plentiful, more than we wanted to eat. Did O'Sheehan for burgers and wings mostly. Staff are very friendly, helpful and accommodating. Premium Drink Package is worth it. High quality alcohol and wine (no bar liquor like at the all-inclusive resorts) Great choice of bottled beers. Internet is slow and expensive. Best to catch a cafe on shore with free wifi, or just go dark for two weeks! Was an enjoyable , relaxing cruise. Read Less
Sail Date: March 2019
We were on this ship last year and loved it so we booked again, they renovated the ship and it became worst, everything is very tight, tables in buffet are to close as well as around the pool, room steward was very slow and not very ... Read More
We were on this ship last year and loved it so we booked again, they renovated the ship and it became worst, everything is very tight, tables in buffet are to close as well as around the pool, room steward was very slow and not very friendly, we had other issues and way to many to mention, the guy taking pictures asked to hold my phone which was clipped to my belt, so i let him, he dropped it and broke my clip, had to put my phone in my pocket for the remainder of our Cruise, Omelette Station needs to be improved, very confusing, not sure if we will sail Norwegian in the Future, 24 hour deli would not seat us @ 11:00 am because they were getting ready for their lunch menu to change, made no sense, open 24 hours but couldn't get a seat, they have also gotten rid of the slide at the pool. Read Less
Sail Date: March 2019
We really wanted to love this cruise but Norwegian falls short. We upgraded to a balcony room to recieve the free at sea offers. Balcony room was good. It was very clean and our room staff was wonderful. We wanted to arrive in LA a couple ... Read More
We really wanted to love this cruise but Norwegian falls short. We upgraded to a balcony room to recieve the free at sea offers. Balcony room was good. It was very clean and our room staff was wonderful. We wanted to arrive in LA a couple days early but our flights could only be booked for 1 day early. I called 2 months early to ask if we arrived in LA early on our own, could we skip our departure and just use our return flight. I was advised to call when I arrived in LA, as long as i called within 24 hours of the flight I could cancel the departure. Well we arrived in LA only for norwegian to say sorry we dont care what we told you, we are cancelling your flights. So we had no flight home! When we got on board we stood in the long line to ask guest services if we had to use the shore excursions credit on shore excursions, or if it was a credit to our room. We were told it's just a credit to the room so throughout the cruise we thought we were using a credit, only to find out on the last day there was no credit because we didnt book any excursions. The food was by far the best part of the cruise. I would say even better than royal carribean. The entertainment was hit or miss. Overall the customer service felt like a cheap cruise. The staff seemed overworked and unhappy. Usually my favorite part of a cruise is meeting and getting to know the bartenders and wait staff but none of them were that personal. Overall it was a cheap smaller cruise with a company that needs to nickle and dime its customers to stay afloat. If your looking for a cheaper option I would recommend carnival everytime over norwegian we were not impressed at all. Read Less
1 Helpful Vote
Sail Date: March 2019
Cruise Director Dingo Dave was great, and is team is outstanding also. The entertainment was fabulous. The best part of the cruise. The comedian was great. Specialty Dining was good also. I think that if your going to have free style ... Read More
Cruise Director Dingo Dave was great, and is team is outstanding also. The entertainment was fabulous. The best part of the cruise. The comedian was great. Specialty Dining was good also. I think that if your going to have free style dining you should allow others to sit at the tables to because there was lots of empty seats one night and they was handing out pagers and you should at least ask guest if they mind if they would mind if others could sit with them.. I didn't like that. The Japanese steak house was my favorite the chefs were very entertaining during the cooking and the presentation of the food was great and the food tasted wonderful. Not sure why but no towel animals were put out on the beds could be cut back on the ships or this may only be done in rooms with children only. Read Less
Sail Date: March 2019
Before I even boarded the ship my information and onboard picture were changed with another passenger. I went to board the ship and had a womans picture show up on there computer. I had to stand in a long line to have it retaken. When I ... Read More
Before I even boarded the ship my information and onboard picture were changed with another passenger. I went to board the ship and had a womans picture show up on there computer. I had to stand in a long line to have it retaken. When I tryed to log into the wifi service I once again found myself in a long line to find out there was another person's birth date listed in my information once again. I took this cruise because my nephew was getting married onboard NCL took great care of there wedding! But this is not a cruise line for me. When you get on board they make the drinks way to strong and make up for it by under poring towards the end of the cruise. What is so hard to make a consistent drink? my room was 11110 and my cabin steward would come around 1pm and 8:30pm if he did come by the room. Only cabin steward I never tipped on a cruise because he never did anything. I left the room ten times cleaner then NCL can get it! If I was not with my family I would have flown home from the first port. The food was good but just in the buffet. My trips to the dinning rooms left me hungry and heading up to get something I could eat. They sent a review e-mail to me but never ask why I didn't like there cruise. This is a cruise line for younger people that haven't been on the better cruise lines! Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise was awesome. Im so glad I did it. Everything about it was smooth. To getting on, to getting off. No problems. Food was delicious in the buffet. And in the restaurants as well. Never a long wait to eat. My boyfriend and I went ... Read More
This cruise was awesome. Im so glad I did it. Everything about it was smooth. To getting on, to getting off. No problems. Food was delicious in the buffet. And in the restaurants as well. Never a long wait to eat. My boyfriend and I went to the gym, soaked up some sun went to see a movie. And a show. We even went to shore and did some excursions. But my favorite part was the casino. I will definitely sail Norwegian again. My cabin steward was Paul. He was very sweet. Very attentive. We needed some distilled water. He was on it. Had it in the room when we returned from dinner. Another thing we told him our names the first day and he remembered us the whole week. I did the seven day Mexican Rivera. Next I want the Norwegian Alaska Cruise. I can’t wait to set sail on my next adventure. Read Less
Sail Date: March 2019
Small group of friends cruising together made for a great time during Spring break. On board, there was plenty to do on the Star when or if we wanted. We found room in the hot tubs, especially enjoying the one in H20 Spice area. We ... Read More
Small group of friends cruising together made for a great time during Spring break. On board, there was plenty to do on the Star when or if we wanted. We found room in the hot tubs, especially enjoying the one in H20 Spice area. We had no trouble finding a lounge chair for sunning. We loved meeting up at Gatsby's for a cocktail and good music. (I love piano music!) We thoroughly enjoyed Cagney's, the Teppanyaki grill, and LeBistro, along with what we felt was special treatment in the Versailles dining room. I tried some new flavors and some different dishes that I wasn't familiar with and of course, I made sure to order seafood, especially seafood appetizers many times. Each port of call delivered warmth, fun and interesting sights, good food and beach time. We did not do any excursion as we just wanted to look around on our own and land at the local beach. Took a cab to town in Puerto Vallarta, a pulmonia in Mazatlan and water taxi in Cabo. NCL took care of the planning of our flights and transfers. Everything went smoothly including embarkation and debarkation. Read Less
Sail Date: March 2019
This was our first time ever on a cruise. We got a great deal, so we ended up booking the family suite. It happened to come with a concierge and butler. We thought that was pretty cool, except the concierge was completely useless. He ... Read More
This was our first time ever on a cruise. We got a great deal, so we ended up booking the family suite. It happened to come with a concierge and butler. We thought that was pretty cool, except the concierge was completely useless. He booked 3 reservations for us and made huge mistakes on all of them. The butler was pretty great, he came when we called him, but otherwise he never called or popped in to check on us. It was obvious the staff on these cruise ships are super overworked. We saw some employees in multiple restaurants spanning 13+ hours throughout the day. They get about 5 hours of sleep per night and see their families every 8 months. I am not sure how I felt about that. The suite we stayed in was nice, but there were some things that were not the luxury suite it was sold to be on the site. The phone was so incredibly filthy, most of the curtains were ripped off their holders (they use curtains to divide out the "rooms" within the cabin), and the carpet had stains that looked to be quite old. Definitely not what I was expecting after paying $6000. We were charged $10/phone for the internet service to be able to communicate with one another while on the cruise, but the NCL app is SO incredibly bad that we ended up hardly using it at all. We will cruise again, but not sure we will dish out the extra money - doesnt seem like it was worth it. Read Less
Sail Date: March 2019
We booked this itinerary as it lined up with a conference we were attending in California. It is one of the smaller ships we have sailed on. Embarkation was fast and efficient. The staff was amazing. Somehow we were bumped up to ... Read More
We booked this itinerary as it lined up with a conference we were attending in California. It is one of the smaller ships we have sailed on. Embarkation was fast and efficient. The staff was amazing. Somehow we were bumped up to concierge level. Suzana was wonderful, reminds one of your favorite aunt, Food Service The food was excellent. We did Cagneys and La Bistro. Both were great. We used the Venetian as our main dining room. Food service and quality was excellent. My only feedback is that we had reservations for 5:15 PM and the Venetian only opened at 5:30. Did understand the timing. The casino was extremely smokey. This limited my time in the venue. The smoke stuck to your close merely walking through. Entertainment - excellent The 5 O'Clock Somewhere bar was ok. I preferred the Mondavi Wine bar on the Dawn. They use this location for live music, I would suggest they improve the sound system as the sound did not carry through the bar. Beverage Service The bar tenders were great. We were disappointed with the lack of options on the by glass wine offerings. Every cruise we have done over the past 2 years has continuously decreased the offerings. They had many bottles at $30 ish and they would give a discount of 20% with the package. They also increased the costing on premium liquors, IE Ron Zacapa 23 went from $17.95 to $22.95. The nickle and dimeing has to stop... Peurto Vallarta We did a discover PV tour. Great little tour. Mazatland We hired a cab for a 2 hour tour. Cleanest city we have ever been in. Beautiful scenery. We will go back. Read Less
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