Norwegian Southampton Cruise Reviews

Eden, Australia
Photo Credit: IkeBo3
Photo Credit: IkeBo3
Relaxing with an Irish coffee
Photo Credit: IkeBo3
Another amazing meal
Photo Credit: IkeBo3
Cruiser Rating
3.3
Average
554 reviews

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31-40 of 554 Norwegian Southampton Cruise Reviews


Poor management - understaffed.

Review for a Arctic Cruise on Norwegian Getaway

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sowhynot
10+ Cruises • Age 60s

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony Stateroom


Too many people, not enough organization

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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Andy68
2-5 Cruises • Age 60s

Chosen for 16 day Northern Europe itinerary. 3 days of excursions were cancelled due to weather. Ship arrived late at two additional ports. On board activities were crowded, people had to sit on deck for many activities. Restaurant lines were so long they blocked elevator access. Onboard entertainment required reservations for many shows and passengers who attempted to book these on board found ...
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Sail Date: September 2023


NCL - What happened?

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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elpaso
10+ Cruises • Age 60s

This was my third NCL cruise and I pretty much knew what I thought I was getting into- but the itinerary was so good as well as the price that ten of us signed up. First the problems with the ship, The Getaway, it seemed nice at first and our inside cabin was better than expected. Within the first day of a sixteen day cruise you realize the ship has major shortcomings. There is absolutely no ...
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Sail Date: September 2023

Cabin Type: Inside Stateroom


Not a Superior Cruise

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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PWCSCruiser
10+ Cruises • Age 60s

We chose this cruise because the itinerary was quite varied and promised a good overall experience in Europe, including 2 days in Iceland. We had also heard that NCL was a good cruise line. Before the cruise: Spent several hours trying to book dining, shows and prepaying for services that we wished to have. Was able to book regular dining for some of the days aboard, including 4 specialty ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony Stateroom


What’s going on?

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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DDA Vader
6-10 Cruises • Age 40s

As you can see from other reviews, the organization and communication was very rough. I don’t know why. The lines to get on and off the ship and the waiting times were very long. Most staff seemed either unable or unwilling to control the crowds and the lines. It often felt like neither the crew nor the passengers knew what was going on. For example, the captain cancelled Dublin due to ...
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Sail Date: September 2023


Disappointing

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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Molly's mom
10+ Cruises • Age 60s

Horrible ! Horrible! The intinerary was amazing and the only saving grace for this cruise. The ship was horrible. Unorganized. Poor customer service. Food OK. Most stressful cruise I have ever taken. Stood in que for 1 hour in windy and cold weather before getting on a tender. Could find no NCL staff to talk to. When we noticed them, they were away from crowd gathered together. Noisy ...
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Sail Date: September 2023

Cabin Type: Inside Stateroom


The good the bad and the ugly

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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snellbaker
10+ Cruises • Age 70s

NCL GETAWAY 9/15-10/1 16 DAY WESTERN EUROPEAN CRUISE THE GOOD: The food was uniformly good. Whether in the main dining room, the buffet or the specialty dining rooms I had no complaint. Plentiful servings promptly served. Entertainment was top notch. The dancers in "BURN THE FLOOR" were as energetic as one could imagine. The "MILLION DOLLAR QUARTET" was superb. All 4 of the ...
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Sail Date: September 2023


Big ship was a big mistake

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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Professor Cruise
2-5 Cruises • Age 50s

This was our second cruise. The first was also with Norwegian and went well. Ship arrived on time, docked in places suitable for an easy visit in port. We foolishly thought that was how all cruises might work. Not on the Getaway, which was a mess from the start. Our room was opposite a crew exit, which was left open so that any drunk passenger could use at 2am or 3am. I eventually had to sleep on ...
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Sail Date: September 2023


Worst Cruise Ever

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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duane walsh
2-5 Cruises • Age 60s

We completed a northern cruise with two other couples in late September on the NCL Getaway visiting western Europe, Scotland and Iceland. This was our 5th and last NCL cruise The NCL Getaway had too many passengers and not enough staff. The ship had long lineups for leaving the ship especially when Tendering. Most queues getting off the ship were close to an hour long. I spent 45 mins in one ...
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Sail Date: September 2023

Cabin Type: Balcony


NCL is going downhill!!!!!

Review for a Europe - British Isles & Western Cruise on Norwegian Getaway

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ccydxm
10+ Cruises • Age 60s

First the one pro is the Staff and Customer Service employees were great, alway helpful and freindly. Actually felt sorry for staff as there were so many comlaints by passengers on this cruise. We cruise 3-4 times a year with usually have wonderful things to report not this time. Everything you do on NCL you either have to pay for, or make a reservation for so always missed out on something. The ...
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Sail Date: September 2023

Cabin Type: Family Oceanview


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