Norwegian Jewel Romantic Cruises Reviews

Second time on Norwegian Jewel. Previous time was nice but not amazing. We chose it again because of the itinerary. What we did not like this time: - lack of sufficient and clear information prior to embarkation. the website is not working properly, no responses on email or phone. Problems with booking excursions. - the ship's entertainment pretty much resembled last year's programme - ...

We were looking forward to this.....a lot! We had booked a similar itinerary with Ncl 2 years prior and they simply pulled the cruise. No explanation, it just went. Forgot about that when we booked this. Gradually, this became a different cruise to what we had booked. ports disappeared, shore time shortened. Overnights stops became at sea days! Anyway, we were determined to enjoy Asia, and in ...

Booked this cruise as a 60th birthday celebration, and was very disappointed that on final payment we received the itinerary changes. I emailed NCL in December without a reply (this is now standard NCL customer service unless you email the upper management) We then received further Itinerary changes just a couple of weeks before departure. As I had paid for an overnight hotel in Singapore to ...

Welcome to the Hotel California cruise. You can check out anytime you want - but you can never leave. This review focuses on the 2nd of the back to back cruises around Asia, but will include comments on specific areas common in both cruises. The good bits remain - most service staff are excellent and we enjoyed our interactions with staff in the Magnums bar and both main dining rooms. ...

Just completed Manila to Port Klang cruise as first of back-to-back. First the good bits. Most of the service staff are fantastic - wait staff, stateroom attendants and bar staff are friendly and efficient. They aim to provide a quality service. Food is generally excellent at this price point. Actually better than expected but we didn't go near the buffet which always looked chaotic and the ...

This was a cruise to Asia, cruising with a close friend and our wives. The ports were interesting, and tours were OK. Highlights included stops in Vietnam and Boracay in the Philippines, also stops in Malaysia, Brunei, Taiwan and Singapore. There were a number of ports which required use of tenders, which were generally OK. There were some silly issues with the crew, which the Captain, who ...

When it came time to book our very first cruise, we researched everything we could...dining options, entertainment, onboard amenities, itineraries...and we decided that NCL offered what we wanted. Freestyle dining? Yes please! Wide range of entertainment including Broadway shows? Heck yeah! Interesting itineraries? Yep, lots to choose from. Sadly, much of what led us to NCL is no longer ...

The food is what we previously enjoyed the most, this time it was what we enjoyed the least. The specialty restaurants Cagney’s and Le Bistro had only a few tasty dishes but overall they weren’t anything to write home about either. The coffee everywhere on the ship was like twice recycled dish water. Guessing this is a push to buy the premium drink package. Most of the staff on the ship were ...

The shine on the Jewel has worn off. The first and primary problem was the plumbing. On numerous days we saw staff working on toilet issues with their equipment and air fresheners. For two days our toilet failed to flush for hours at a time. We learned about this after returning to our room. No one from the staff cared to call us to notify there was a problem. Another problem was the lack ...

We took this cruise the week of April 16, 2023 and although we did have a good time, it was not because of anything NCL did. We had Priority Boarding and found the staff in San Diego to be very unhelpful. There was no process for explaining or assisting with Priority Boarding which we paid extra for. Seemed like it was simply a charge without any service. My wife asked a NCL representative how we ...