My wife and I have just returned from a 12-day cruise (Sydney/New Zealand/Sydney) on the Norwegian Jewel.
We have previously been on 12 cruises from 7 to 48 nights with 5 different cruise lines ranging from 3 to 5 stars and rate our Norwegian Jewel cruise at a barely 3-star level for the following reasons:
MISSING LUGGAGE:
We arrived at our cabin to find one large suitcase missing. We ...
We paid top dollar for this average cruise. Had previously been on a Celebrity Cruise and thought the food was bad but nothing could compare to the slop on this ship. Poorly cooked and presented, mostly stone cold and very little supervision from staff. Children digging their hands in the food and not being deterred by staff.
Had to send food back in one of the paid restaurants ( food overall ...
My dream was to go to bora bora and with this itinerary I could see it plus other French Polynesia islands
We started in Honolulu and the embarkation was the best I have ever done , fast and easy. Then we got onboard unknown to us that every Hawaiian port you must pay port taxes although not high but on every drink. We had already paid gratuities and taxes for our drink package.
Then we ...
We were on the NCL-Getaway previously and we enjoyed that cruise enough to give the Jewel a try. We were excited to go to Hawaii, especially during the months of October and November. The ship had approx 2400 guests on board and many were seniors with some families with youngsters. We had an ocean-view room on the port side and it was comfortable for a couple, although from time to time, we ...
We were aboard the Jewel for the annual repositioning cruise from Alaska to the winter itinerary. There were several really great things about the ship that deserve 5 stars. But there were also several dismal things about the ship that deserve 0 stars.
First, the good news. I was highly impressed by the efficiency in embarkation and disembarkation. It went so smoothly! Very orderly and ...
One and done, complied with bucket list and 7k poorer. I upgraded, I thought to a larger cabin facing but it turned out to be a basic hotel room size, bed hard as a rock couch hard as a rock but it was my first time so maybe my expectations were too high. And also the Wi-Fi that I paid for sucks so bad that nobody should buy it, just do without. I know it’s a satellite-based Wi-Fi but they ...
This was a bucket list item in that I wanted to visit Alaska (the only state I hadn't been to) and to experience the coast of Alaska. We did the land portion of our trip first and the cruise on the way back so it would be restful and that it was. The only disappointment was that the route is such that you only see minimal amount of the coastline and a lot of water. An up close view of Hubbard ...
My wife and I cruised on the Jewel from Anchorage to Vancouver. We have now cruised 27 times, mostly on Carnival, Princess, and Norwegian (six times). I occasionally post cruise reviews here, but only when the experience is pretty good or pretty bad. Our recent Alaska cruise on the Jewel qualifies in both categories. So here goes, starting with the good..
Fairly good cruise fare pricing ...
The good: drinks, bar service, cabin service, food service (but not universally food quality) embarkation, disembarkation. Five for free.
The mediocre: food everywhere except Cagney's and La Cucina (and the one lunch we had in the main dining room). Especially the oily yellow lab that passes for low-rent velveeta, which is as close to cheese as you get in an omelette or on a burger. Also, ...
We chose this cruise for a couple reasons. First of all we sailed on the Jewel last year from Vancouver to Tokyo, and on to Singapore where it went into dry dock for a refurbishment, and we wanted to see the changes. Secondly, some friends of ours were sailing on it, and asked us to join them.
We also had made friends with many of the crew members, and were eager to see who would still be on ...