Norwegian Jewel Family Cruises Reviews

Itinery was good, until they changed the whole 19 days , the day before we sailed. This ship had the worst service, worst food and as far as things to do on board,,,,bored,bored,bored. Its all about making as much money as they can on ncl. When you complained about things they just say thanks for your feedback. We got off after 9 nights, this was a 19 night cruise. Never had such rude staff, ...

Lots of issues This is the worst experience we had with NCL. A/C not working, hot water & cold change during shower, shower door jam would not close, problem with ship engine, not getting to port on schedule and leaving early, staffs not train (service terrible). for example, the waiter pour coffee for our friends but forget to pour it for us. In the past, our room were service for 3 times a ...

The embarkation and disembarkation was great. Went smoothly. The Room Steward was fabulous. As for the rest of the cruise I would never do NCL again. The Dining was poor, food quality was not good, barely warm, the waiters had the don't care attitude in all restaurants. We did do the LeBistro and had a nice meal. I feel the ship makes the other dining sub par so you will go to the paid ...

Not many activities on ship as compared to other cruises. Food ( chicken) served was under cooked. Restaurant manager told me that some one would reach out to us. No one contacted. Also, there were some charges made to my account wrong, had to go twice to get them off. My cousin who also went with his family, had put a block on his son, who is 13 years old at the time of boarding. He was able to ...

o Cruise looks out to dime and nickel. o The art auction was clearly rigged and ran practically as a con job to sell low quality art items. o Embarkation was super slow with grumpy people on counter o Beware of video arcade area with kids - they do not limit in any way what kid can spent o Most of the shows were tacky o TV channel choices were terrible o Long lines at few ...

Ok, so let's start with the beverage policy. ZERO soft drinks OR EVEN bottled water in your cabin unless you buy it from them. And, they serve Pepsi----ugh! Come on. My cabin, I like a bottled water on my nightstand. Give me a break, more ways to nickel and dime me. Cabin. OK, so I thought a previous poster was a "newbie" who didn't understand a small cabin bathroom. BUT--- no lie. On the ...

I will start with a summary: DON'T CRUISE WITH NORWEGIAN. This cruise fit our schedule and ports of interest, in addition to being affordable, so we booked it. It turns out that the reason it was affordable is because they skimped on food taste and variety. Even the specialty restaurants were deficient; we got mystery meat in the Italian and overcooked, tasteless meat in the Brazilian. The ...

I never complain about Norwegian until now... Change of itentitary no inside passage which is why I left from Vancouver. Then they tried to deny it. I have a daughter with oxygen and can't go on excursions...but no scenery for her for 3 days... Just ocean. If you want a hot meal... Forget it... Except for the specially resteraunts. Resteraunt manager asked me if I wanted to be put on the ...

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...

Having booked what I thought would be the trip of a lifetime I have been left very dissapionted.Embarkation was a joke!3 hours queing in high 20 degree temperatures with no information or as much as a glass of water because ncl had not informed passengers of the need for 2 passport photo copies.Booking in was then not completed properly with no credit card details taken,only to receive a rude ...