After working on the Celebrity Zenith 2004-2005, possibly I'm being too critical? This was my first cruise as a passenger and 2005 was a long time ago, but I wouldn't think that service would be so bad on this cruise. It seemed like many of the crew were crabby all the time if not downright rude. I prepaid my gratuity and the only person who deserved it was my room steward plus, we gave him an ...
We chose this cruise because it fit in to our schedule, they offered free drink package, reduced airfare and 5 free dining upgrades.
We were flown from Boston to Miami on a premium airline nonstop. We got their free shuttle from the airport to the ship terminal building. Once there, check in was immediate. We were on the ship at 12:06pm... 6 minutes after boarding had begun!
Once on ...
The comedian was funny as was the ventriloquist, the singers and dancers were good, the singer from Vegas (Alyssa Harris) was great, the acrobat duo were fantastic. We thought the shows were the best that we have seen and we have been on 7 cruises across 4 lines. Main dining room food was the least appealing of all of our cruises. Crepe and omelette stations in buffet were nice. They know how to ...
We chose this cruise because we wanted to go thru the Panama Canal again. We did it a couple of years ago and it was not a very enjoyable experience. This time was much better.
Our cabin was ok, however I really did need a handicapped cabin, which the ship could not accommodate me with.
Most of the food was ok, however having a dietary issue, at times the dining staff could not find a ...
We are a family of 5 (NCL platinum) and split into two mini suites for this trip.
Embarkation
We drove down from North Carolina (I know, ridiculous but we wanted to visit friends in South Florida before the cruise). Parked in the garage about 10:15 a.m. and hauled our luggage to the nearest porter to be brought on the ship. Waited in a pretty crowded waiting area for about an hour (we ...
My daughter asked us. It was fun to be with the grandchildren. Really high waves.
Our room was nice.
The excursions were disappointing. We really did not get to enjoy any country. Resorts offer better excursions and you don’t have to wait in lines as often.
The pool on the ship was not greAt and very overcrowded.
I thought the food would be better.
The people that worked on the ...
We chose this cruise based solely on the itinerary and although the boat, food & service were pretty sub-par, ports we did get to visit were great! Travel time to and from the excursions ate up the entire time at the ports which really stunk! In all honesty, this may be our first and last cruise with Norwegian or any other ship all together since it left such a “bad taste in our mouths.” We felt ...
I have sailed with NCL twice before and each time we have had minor issues but this time it was a total nightmare. Service was well below sufficient, staff was incredibly rude, 2 out of the 11 nights we were awoken at 4am with a technician outside our door for 45 minutes doing some work to try and get the toilets to flush. The boat was extremely rocky to the point that they had to put out barf ...
We chose this cruise for it's Itinerary to the Panama Canal, Columbia and Central America. We read reviews of the Norwegian Ships, and ports, and most importantly past word of mouth reviews. The Freestyle cruising is fine, but we were unable to choose the restaurants, because they were all filled up from the 1st day of the nearly 2 week cruise. The food overall, was the same, whether you ate in ...
There are a number of areas where this cruise ship disappointed me, and did not provide value.
For starters, the nearly $300 internet service quality was abysmal. It was so difficult to connect, and when connecting was possible, the speed of the connectivity was atrocious. In asking the internet cafe manager for help resolving our issues, he gave some truly absurd reasons as to why we were ...