Norwegian Jade Family Cruises Reviews

I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...

This was my first cruise on Norwegian, but my 16th cruise overall. It was my favorite! The crew were ALL friendly, enthusiastic and fun. The food was good, service great, and the activities fun. Shout out to Patrick and Bruno (entertainment,) the waiters and bartenders from Topsider, Edwin and his fellow coffee singer, and Miss Washy-Washy! We bought 8 vouchers for CruiseNext and can’t wait to ...

First the good. Cabin Our room and support personnel were great. Now the so so. Internet very slow or would not load sites and server was down for a day only 9 real TV channels not related to the cruise. Previous cruise had for instance a movie channel, where you could search and view from a library of films. Not the case on this cruise. We partisipated in nightly entertainment in ...

I booked this cruise on the spur of the moment during some unusually bitter winter weather here in Colorado which is not my normal way of doing things. We know NCL (we are gold latitude members), and they happened to have a cruise which was still open and reasonably tempting. As always their initial price was a real "come-on", but, of course, NCL will add many, many more charges (including their ...

My husband and I just got back from a 14 day Caribbean cruise on the Norwegian Jade. We had a great time. The check in process was quite quick, and we were on the ship by 12:30 enjoying lunch and cocktails. By 4:00 our cabin was ready. We had an inside cabin which was quite small, but we were hardly ever in it, just to sleep, shower, and get changed. The food and service were very good. I ...

To get away from winter weather up north. Price and latitude extras were also an incentive. We enjoy sailing on Norwegian. We also liked the BOGO airfare making it a better bargain. It was our first time booking a window cabin after several cruises with a balcony. It was a fine trade for reducing our cost as we just sailed most of these ports in November. The specialty restaurants were ...

The good: The ship is in great condition in all common areas. we had great weather once outside of Tampa. No issues with sailing. Disembarkation was quick we got off at 8:30 am without effort. I'm focusing review on food and entertainment since these are hot button issues currently. The Bad: The food on this ships sailing was a C- in the buffet and the MDR. The overall vibe was that NCL ...

An entire week of our toilet not flushing and flooding. Spent half our vacation at the service desk trying to get our toilet fixed. Then on the last day Norwegian offered a room change...when we would be getting off the ship the next day. Multiple times we had to get up in the middle of the night and use a public washroom on another floor. What a nightmare. How is this acceptable for what is meant ...

Went on this cruise because we had been on the Jade before and it was really fantastic.Hmmm well not any more really disappointing, the food was just awful and very repetitive,hardly any choice,there was just nothing that I could say I enjoyed.its really sad as I was really looking forward to it. All the staff seemed fed up as though they didn’t want to be there,I was not happy as the toilet ...

Where do I begin: Bad food, lack of dining space, high prices for everything including tips and surcharges. Two good restaurants: The buffet and Murano (with additional charges, expensive). The room (family room) had a drop down bunk bed. Had to get onto the bed sideways. Room very tight to move around; no real place to sit down! Safe inacessible for a short person (I am 4-11 1/2). ...