Norwegian Italy Cruise Reviews

This ship is very old and outdated. Poor condition, rust on bathroom wall and the balcony area. The interior was old and worn out and not very appealing as it was dark and dreary. While inside the ship during the day you felt like it was nightime. the food was just average with limited places to eat lunch or breakfast. The entertainment was just so-so and limited for a long 16 day cruise. The ...

We chose this cruise because it was a great price and we loved the ports prior to the transatlantic crossing. Here are some bullet points of our disappointment: When I entered my stateroom there was duct tape on the vent in the shower room and the toilet room. There was lots of rust all around the ship, including our balcony. There were ceiling tiles falling down in one of ...

The wonderful crew, fun excursions and for the most part good food could not make up for the most uncomfortable cabin I have ever experienced. I had been on this ship before but in an ADA cabin for someone with a motorized wheelchair. On this cruise I was in a regular balcony cabin. We had not gotten an ADA cabin but told Norwegian that we needed to be near the elevator because my cabin ...

Ship needs another set of elevators, bathrooms near the elevator on 15th Floor Café is much too small. Can’t make reservations for Complimentary Dining. Ship is much too big and venues are too small (always lineups for dinner, lineups for shows & Theatre, disembarkation, everything!), not enough seating in Garden Café, not enough quiet spots, Atrium area (6 & 7th floor) is way too loud. Too many ...

I was HIGHLY disappointed with this Ship. From the food to the abysmal customer service, it’s never failed to continue to unimpressed me. Let us start with the smallest buffet at sea. It is one of the worst, poorly designed buffets in the industry. The selection of food was minimal and the service was trash. Not once during any of my meals was I asked if I would like something to drink. On another ...

We have cruised with NCL 8 times and were looking forward to Viva. There are some positive features to this ship but there are some MAJOR FLAWS. Positive features: staterooms are very spacious, huge bathroom sinks, spacious showers, good water pressure, and ample closet/storage space for your luggage. Negative features (where do I start?): the buffet is 4x too small for a ship of this size, ...

This cruise was over a year in preparation. Many of us were first time cruisers. We were a family of 12 looking forward to a Mediterranean Cruise and spent thousands of dollars in both excursions and for the cruise itself. We never made it to our first port Athens due to high winds and were stuck at sea, this in combination to already 2 days of scheduled sea days. We lost all our money on our ...

First and foremost, kudos to the service staff on the ship. The spa and restaurants/food staff members are incredible group of individuals who are dedicated, professional, and passionate about what they do.Ropa and Jay at the spa are amazing! The unlimited thermal pass, 359, is worth every penny! Everyone at the restaurants, regular, and specialty, always goes above and beyond. we did surfside ...

I just returned as a solo traveler on the NCL EPIC. Worst cruise ship I have ever cruised on. Eleven days of pure torture. This ship feels like a dark, dank, dirty, seedy two-star Las Vegas Casino, only in Pahrump, NV. The food was horrible, the crew were constantly angry, often agitating passengers. My check in was botched, my app never worked, my name was wrong, all my excursions were cancelled ...

This was suppose to be a celebration trip for us but it was anything but that. After turkish air lost my wife luggage we boarded the ship without hers. Dealing with guest services to retrieve the bag after it showed up in instanbul was a joke to say the least. The airline shipped the bag to athens (4 days in), actually the day before we showed up, but sat at the airport as we sailed away. ncl ...