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4 Helpful Votes
Sail Date: November 2017
One of the big things I like about a vacation is the planning I do upfront. It was difficult to do for this cruise since we didn't know till about 3 weeks before departure if and where we were going. That made it much more difficult ... Read More
One of the big things I like about a vacation is the planning I do upfront. It was difficult to do for this cruise since we didn't know till about 3 weeks before departure if and where we were going. That made it much more difficult to feel excited about the ports we finally were going to. Embarkment - got there around 10:30 - had them take our luggage - went up stairs and only waited about 5 mins before we were being checked in. Found some seats and waited about an hour to get on-board. Actually we were with someone that was getting married so they let us board right after the platinum and handicap boarding. So we were having lunch at O'Sheehan's with a drink in hand within 15 mins of boarding. Note that the doors to get to the rooms was close but we saw people going in anyway so we did it and was able to leave our carry-ons in the room. Room - decent bed - pillow top on pull-out couch - but alway very very dark. It was so dark in the room I didn't find the light in the closet for the first few days. I would use my phone to try to see the cloths on the shelves. When I did find the light switch the light would blink off and on so still not so great. Left it on one morning and the steward must have seen the issue and had it fixed. Safe was not working so we had to have maintenance come reset it for us - they needed to have us in the room for them to reset it. Bathroom in room is fairly large - steward always had plenty of towels for the three of us. Of course as you know very small balcony. I wanted to mention our friends had room 11618 - it is a handicap room - OMG it is a very large room - great closet - you can see all the shelves - enormous balcony - two lounge chairs two tables and two regular chairs - I was so so jealous. I did use their balcony a couple of times to sit out and read. Much smaller bathroom but the room size and balcony made up for it. Entertainment - felt you could always have some fun during the day - dancing by the pool - the 'stupid' games they played were entertaining. Shows at night not bad. I was feeling sick by the 4th night so I missed many of the shows since I was asleep so early. Dining - Breakfast was decent - they couldn't get two eggs over medium right - I think the omelet pans were too hot - sometimes food was warm - sometimes cold at the buffet. Usually did quick lunch either eating food from the outside area near the pool or at buffet - nothing special. Ate in one of the two free dinning rooms every night. Sometimes with my large group which we had booked ahead and sometimes with just my husband and daughter. Never had an issue getting a seat immediately. Food was decent - first time on a cruise I loved the deserts. Missed the setup they use to have in the evening where they had chicken wings/chicken tenders out and you could help yourself. I didn't feel they were as good from O'Sheehans - maybe it was the wait for them. O'Sheehan's food on Dawn was not as good as the food on the Breakaway in O'Sheehan's - nacho cheese was runny as was the artichoke dip. Pool - luckily we had very few kids on this cruise so we could enjoy the pool most of the time. Sometimes it was overrun by kids but at least not every day. Loved the salt water and when there were waves. Hot Tub - had 17 of us in it one day - was lots of fun. Bar/Lounge- we didn't find a set bar in the evenings for the group to meet. Really missed the Pearly Kings that is replace with wine bar. Wine bar is pretty but limited. So felt this kept the full group from being together. Couple of times when there was a 'party; on the pool deck at night it worked better for us. Servers - found a good one at the pool area named Mark - he would try to keep up with our orders. Brought us shots when we were in the hot tub with the 17 people and the other 10 around the outside. Wedding - originally attending a wedding in St. Thomas - cruise people had to re-coordinate it due to hurricane keeping us from St. Thomas (though last day they changed us again and we actually made it to St. Thomas). They picked a very nice location for outside event next to beach in St. Lucia. In the evening the manager of the Venetian setup a few tables at the window for the wedding dinner. That was very nice of them since it was not planned ahead of the cruise but only after the 2nd day of the cruise. Ports - Antigua - too many ships in port - and it was our first stop - was crowded and hot and smelly. But got to the beach - Darkwood and it was the best beach of any of the islands beaches I went to this trip. Martinique - so so so pretty as you come into port. Walked over to the ferry and took it to the other side to a beach - this was what I guess someone mentioned to others in our group. The beach was ok - not really much of a beach - be careful letting anyone wander off on their own to the right of this area - seems like a couple of guys were living there - and one decided he had to pee when I was within eye shot! St. Lucia - this was the wedding day - took vans to Pigeon Island - very pretty area not sure if any public beaches here but did manage to dip in after the wedding. St Kitts - most of the group went shopping - there were tons of people with monkeys that they tried to get you to pay for taking a picture with them. I took a catamaran cruise from the ship excursions - was fun - though it poured just as we were getting into the water so difficult to see - cleared up and got to see a sea turtle - had some strong rum punch on the way back - had guys put monkeys on us as we headed back to ship - my daughter gave them $10.00 to get a picture - they tried to get $10.00 more for putting them on me but we just walked away. St. Thomas - the night before we were told we were going to St. Thomas - it was so quiet pulling into port - we took an open air taxi with 12 of our group to Megan's bay - was so sad to see some of the damage - still some great views from above but many electric poles down - electric work trucks everywhere - saw one side road completely gone. OMG so so sad at the beach - tons and tons of trees down - really abit of a mess but they were really trying to give us a good experience. They had thrown together a 'bar' area so they could serve soda and drinks. They had people doing the lounge chairs and umbrellas. water was actually slightly cool here compared to the other islands. disembarkment in San Juan - we had a late flight at 5:45 - originally planned to try to see some of Old San Juan but had heard the airport had a power outage the day before and long lines. Our friends decided to pay $25.00 a person to do the airport transfer with Norwegian - a few of us decided to do taxis - we got into line same time they did and made it to the area to get luggage at the same time - they got into an elevator we took stairs - ended up at the same point. They got a porter (they had 7 people) and the porter took them right to the security desk - only cost them $5.00 so we decided to do this as well. Worked out great - he took our bags - grabbed some other peoples bags - had us thru security quickly - took our bags out to area to get a taxi - got us a taxi - two other of our friends were out there so it was 5 us in one taxi van - cost $28,00 for all of us (course we gave her $40. - she still didn't have power where she lived). Anyway my point here is just get a taxi - so so much cheaper and I am at least she is the one getting the money versus Norwegian. Plus we got through security - had pizza and got our bags checked before our friends taking the Norwegian transfer even got to the airport. San Juan airport is fine - plenty of places to seat and to eat - or drink. Read Less
1 Helpful Vote
Sail Date: October 2017
The cabin was extremely small. I had a power struggle with the attendant who took care of our room over the sign they put on your bed. The quilt didn't fit the bed -- the quilt barely fit the bed with no one in the bed. Most of the ... Read More
The cabin was extremely small. I had a power struggle with the attendant who took care of our room over the sign they put on your bed. The quilt didn't fit the bed -- the quilt barely fit the bed with no one in the bed. Most of the ship's staff lack comprehension of English. The dining room was supposed to take my choice of food for the next evening as I have a garlic allergy -- this only happened once and the food was terrible. The people we were traveling with didn't enjoy the food either and they didn't have dietary issues. Other people we knew on the ship had upgraded to the better restaurants and didn't think the food was good. On a positive note, the ship was very clean which is why I gave it two stars. The last night was the worst as our toilet didn't work. This was a problem throughout a portion of the ship. Nothing was done and when we left the ship the next morning we still didn't have use of a toilet. I find this outrageous! How much worse could a cruise be! Read Less
Sail Date: October 2017
The ship, crew and food were first rate. Million Dollar Quartet was one of the best shows I have seen in a long time. Definitely will see again. The comedians were awful. Attended the 18+ show and expected to be in tears laughing ... Read More
The ship, crew and food were first rate. Million Dollar Quartet was one of the best shows I have seen in a long time. Definitely will see again. The comedians were awful. Attended the 18+ show and expected to be in tears laughing so hard from the wealth of material available. Barely broke a smile.. Very unfortunate, Shore excursions overpriced and not very good value. Harvest Key, Norwegian's own island was a waste of time. You can get a tan on the boat just as easy and use your drink package as well. Every stop you would see the same watches, cheap jewelry, bamboo sheets for sale. Annoying the third and fourth port of call as you have to walk right thru the stores every time you get on and off the ship. What upset me the most was the amount of money the casino was taking from the passengers. I do understand that the boat is a business that is supposed to make money. However there is a limit between making money and gouging your customers. Eg 1. Blackjack tournament with a $500 prize. The boat took over $1800 in entries. $1300 profit is really greedy. Eg 2. Texas Hold-em Tournament. Over $2800 in entries, 3 prizes totaling just over $2100 were given out. $700 profit for a 3 hour tourney. Eg 3. The hold-em poker table took a 10% rake of every hand. That amounted to $250-400/hour depending on the size of the hands. The boat was the only winner. As I said the boat is a business to make money, but greed and gouging of your passengers is not the way to do business. I hope they change their ways. Finally, paying for water. $6.75 for a 2 litre bottle. 1/2 gallon in the US. More greed. If you didn't buy their water package and you went to a drink station to fill up a water container you were made to feel guilty like you were stealing. Read Less
Sail Date: October 2017
Hi...I chose this cruise to take advantage of the low price offered immediately after the hurricane season to the western carribean and mexico sadly after the devastation to the eastern carribean islands...some highlights... - even ... Read More
Hi...I chose this cruise to take advantage of the low price offered immediately after the hurricane season to the western carribean and mexico sadly after the devastation to the eastern carribean islands...some highlights... - even though sailing was close to november, climate was gorgeous, mid 70's outside and a little cooler inside the ship... - Out of the 10 or so Norwegian Cruises I have been on, I thought Andre was the best cruise director with his pure honesty and sometimes true to life views that were hilarious...I actually he was better than the legendary Julie. - shows were top notch, especially the chemistry between the group "The Mercy Boys" and their harmony was so good reflecting mostly british music along with some r&b hits from the us mainland... --unlike many of the harsh reviews, I thought Brat Pack was great for its 80's teenage saga and nostalgia but be careful there is a scene where they disrobe to their undies.. - After Midnight was great for the tap and rhythm section mostly harlem and jazz music reflecting the roaring 20's of that era -although I did not eat at dinner in the mdr, food was plentiful and delicious at the buffet during all hours, especially the asian food section... --i did tip well my room steward Jose who along with other room steward and the various staff on the ship literally work day and night - being platinum latitude member, I got a chance to go beneath the ship into the crew quarters, down the "I95" stretch, backstage of the theatre but most memorable of all are those gigantic machines that clean and fold all the laundry of the entire ship... -- I had a great time overall and would highly recommend NCL to everyone --one more thing, don't miss the shows in the atrium...even though they were crowded, they were absolutely hilarious and the high turnout reflected that... Bye and can't wait to sail the NCL Bliss next! Read Less
2 Helpful Votes
Sail Date: October 2017
We loved the itinerary and the price was right for this sailing. The renovation of the ship was done very well at first glance. However, the devil is in the details. For example, La Cucina had a face lift but left the old chairs that ... Read More
We loved the itinerary and the price was right for this sailing. The renovation of the ship was done very well at first glance. However, the devil is in the details. For example, La Cucina had a face lift but left the old chairs that literally are falling apart. I am a average size male, height and weight proportional, and the chair literally was swaying while i sat on it. Also, some areas of the ship did't receive any attention during the dry dock. Making the ship feel a bit disjointed and like the renovation was done either in a rush or half heatedly. For the most part the staff was very welcoming and attentive. The food and beverages were very good but nothing extraordinary. All and all we had a good time but feel the ship is missing the opportunity to be the best it can be and what we have known what the NCL brand can achieve. Read Less
2 Helpful Votes
Sail Date: October 2017
I have cruised previously on other cruise ships. However, Norwegian Cruise ship has excellent services, the staff so professional, and the food was delicious. The cruise ship Entertainment Staff was so friendly and so professional. This ... Read More
I have cruised previously on other cruise ships. However, Norwegian Cruise ship has excellent services, the staff so professional, and the food was delicious. The cruise ship Entertainment Staff was so friendly and so professional. This was one of the best vacations I have had in a long time. From the time I arrived on Norwegian Escape, I felt very welcome by the staff. The atmosphere was of the utmost. The Café, O'Sheenan Grill, Savor, Taste and the other restaurants were superb. There was a lot of activity for all age groups. I enjoyed meeting and talking with so many people, I even met a new friend. I have reflected all week in returning back to work thinking of all of the activities and fun I had while on vacation. I was so thrilled, I would like to work on Norwegian Cruise line in the Customer Service Department. I thoroughly enjoyed myself, and I would highly recommend Norwegian cruise line. Read Less
1 Helpful Vote
Sail Date: October 2017
love NCL...the ship is fantastic! i did miss the glass elevators though. you can't see the beauty of the ship in the small elevators. i elected to take the steps everywhere. i like NCL because of the ships. this ship was kept spotless - ... Read More
love NCL...the ship is fantastic! i did miss the glass elevators though. you can't see the beauty of the ship in the small elevators. i elected to take the steps everywhere. i like NCL because of the ships. this ship was kept spotless - just like the other times i've saild ncl. the service was great. there were only a few cons for this sailing. one was the entertainment. whoever the one female singer is, she was pretty bad. people were leaving the casino bar talking about her "messing up" the songs! it was funny to see the peoples faces. she was pretty bad, tho. all i know is she had big hair. she sang up on deck and other places and each time it was bad enough for people to talk. oh well. that didn't damper my trip tho. the track; not sure why the track is in the direct path of the smoking section. as a fitness buff, i had to hold my breath on each lap around. there would be smokers standing on the berm of the track. so it was odd that the smoking section would be near where people would walk/run for health. the casino. there were no roulette or craps tables in the non-smoking section. but there really isn't a non-smoking section. people were still smoking in the non-smoking section. no one did anything about it. there were many teens/kids in the adult sections of the ship. even at the bar at spice h20! there needs to be better monitoring of this. overall the ship is awesome. the group i was with had a great time. food was good and the service at the main dining - manhattan- was great! hey, where is the 27/7 pizza? i missed that. we booked excursions in every port. the best was an excursion we booked off ship a weej in advance to arriving in cozumel - the dune buggy tour. fantastic! margarita ville is thee best kept secret on the ship as far as breakfast goes! never a crowd and the omelettes are very good! the best place IMO to eat breakfast. i wish there was one more port to visit instead of the extra day at sea. overall this was a great trip. i recently sailed the epic, i think i like that ship better. the entertainment was better there, too. good clubs to go to. embarkation/disembarkation extremely smooth. i sail a a lot and this was one of the best! out in a jiffy! Read Less
Sail Date: October 2017
The embarking process a nightmare. We stood in line for 1.5hrs. When we finally boarded the ship there was no warm friendly greetings only vague directions. through out the cruise the food was consistently cool or cold. The scrambled eggs ... Read More
The embarking process a nightmare. We stood in line for 1.5hrs. When we finally boarded the ship there was no warm friendly greetings only vague directions. through out the cruise the food was consistently cool or cold. The scrambled eggs each and every morning was yellow water with yellow chunks.final day for brkft no more turkey sausage . We work out daily, there is NO locker room to shower or anything after working out. There is no private steam room or saunas. The hot tubs looked filthy. entertainment: Live band every single day was bad idea we wanted to listen to a DJ bc she/they can not sing every song we cruisers like to hear.The disembarking process (having to get tickets) is a horrible ide. Arriving to Cuba at 5p bad idea. It was dark and did not feel safe enough to walk around independently.aft the Tour of Havana /bad Read Less
1 Helpful Vote
Sail Date: October 2017
The Cruise was wonderful and relaxing. The staff was friendly and helpful. The entertainment was great. We love Second City, but all the show were great. They had some really talented entertainer onboard. The ship for the most part was ... Read More
The Cruise was wonderful and relaxing. The staff was friendly and helpful. The entertainment was great. We love Second City, but all the show were great. They had some really talented entertainer onboard. The ship for the most part was clean, except cruisers would leave their dirty plates and glasses EVERYWHERE on deck so the staff wasn't always out there to clean up after everyone. The ports were OK. Bar Harbor was the best. We rented a car and went to Acadia National Park and stopped at Trenton Bridge Lobster Pound for some AMAZING lobster. The food was good, but dinner in the Grand Pacific and Magenta dining rooms took no less than 2 hours each night. That was a little long because we would always miss the first show even though we were in the dining room by 5pm. We started going only to the buffet so that we wouldn't have to wait for so long. However, our overall experience was wonderful we would definitely go on NCL again. Read Less
1 Helpful Vote
Sail Date: October 2017
This is the first time I've been on a cruise so I wasn't sure what to expect. To top it off I was with co-workers so I was a little anxious. None of it matter as soon as I got on the ship. Everything was great! My first stop was the ... Read More
This is the first time I've been on a cruise so I wasn't sure what to expect. To top it off I was with co-workers so I was a little anxious. None of it matter as soon as I got on the ship. Everything was great! My first stop was the cabin. Our Steward Phan was awesome! He has such an awesome attitude. He kept our cabin clean and if we need anything, he was right there. Then, our dining experience was awesome with Pan. What a coincidence that their names were almost the same. She was so attentive and her attitude was great. Needless to say, the food was terrific. Entertainment was different than what I am used to but it was lots of fun. You had a little of everything for everyone. We had a terrific time at the Private Island. We didn't do much in Nassau because it was a Sunday almost everything was closed. Next time, I would like to go during the week. I recommend this cruise and will go again. Read Less
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