Norwegian Gem Canada & New England Cruise Reviews

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Norwegian Gem

Member Rating

70% Loved It

Cruise Critic Rating

4.5 Editor's Rating
145 Norwegian Gem Canada & New England Cruise Reviews
Cruiser rating
Excellent
59
Very Good
47
Average
23
Poor
13
Terrible
1
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16
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13
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8
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7
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Bitterman
Member Since 2015
1 review
119 forum posts
3 helpful votes
We chose this cruise as we have never cruised "north" and have never been to Canada. It is a good mix of ports with some beautiful sights to see. Embarkation: We got through security quickly and right online to check in. As ... Read more
TygerKatt
Member Since 2017
1 review
3 helpful votes
We chose this cruise for it's itinerary (Canada/New England), and it's nearby embarkation port (no flight necessary). I was very impressed with the accommodations, amenities, staff, and general organization. Every process was simple, ... Read more
marcs1
Member Since 2010
1 review
93 forum posts
3 helpful votes
We are Platinum Plus members and so have multiple NCL cruises to compare this cruise to. It seems to us (a married couple) that both service and food has gone down in quality, The service we received in the main dining room was ... Read more
tshirt
Member Since 2008
1 review
17 forum posts
2 helpful votes
Having been on a number of cruise lines and ships - Silver Sea, Celebrity, Royal Caribbean and Princess - my wife and I and two other couples we travel with are a good judge of what does and does not make for a wonderful cruise ... Read more
golfingfool
Member Since 2011
9 reviews
487 forum posts
2 helpful votes
Background to review: Experienced cruiser who usually books a suite for the extra room and amenities. We always choose to eat in the Specialty Restaurants because my wife is gluten free. On this cruise, we booked a Penthouse Suite on ... Read more
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FL-Cruzer
Member Since 2016
2 reviews
16 forum posts
1 helpful vote
My wife and I are Platinum Latitudes members. Most of our cruises have been with NCL. First time on the Gem, a very clean and well run ship. Boarding and disembark from NYC needs some attention. We enjoyed 5 nights in the specialty ... Read more
mhamdag1
Member Since 2017
1 review
1 helpful vote
Sailed June 2017
We love the included packages like unlimited adult beverages and so on. That is what initially made me try it plus good reviews. The Gem is smaller and the cruise was a lot more expensive than Caribbean ones but that is because it was ... Read more
mikemouser
Member Since 2017
1 review
5 helpful votes
Let me start by saying the theater shows and second city were absolutely great. They were lively and the singers and dancers were fantastic, The was our second NCL cruise. We went on the Breakaway a couple years ago. We liked the food ... Read more
juliakeiz
Member Since 2017
1 review
1 forum post
2 helpful votes
This was my family's first time on Norwegian, we have done Disney and Carnival in the past. The destination really set the tone for the trip, Im convinced that if this ship was going to the Carribean, it would have been more fun. The crowd ... Read more
jday5521
Member Since 2017
1 review
3 helpful votes
Sailed June 2017
I go with family every year on a NCL Cruise. The Gem is our favorite, we have grown close with the cruise line, but we were a little disappointed with the service time though. There were a number things that had changed, many of them ... Read more
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ADuffy330
Member Since 2017
1 review
1 helpful vote
Sailed June 2017
We were given this cruise as a Christmas gift. We've never cruised before or even thought about one, and when we were offered it, weren't sure, but agreed to go. A trip to Halifax, St. John's, Bar Harbor and Portland wasn't exactly on ... Read more
bonniboo1
Member Since 2010
4 reviews
1,002 forum post
3 helpful votes
Went on this cruise last year but this year they added an extra day with Bar Harbor. The last 3 Gem cruises my bff + I had deck 10 forward Penthouse Suites. This time we economized and had a deck 10 balcony under the Garden Cafe. Great ... Read more
Brave1
Member Since 2017
1 review
2 helpful votes
We chose the NCL Gem due to the port itinerary. We did not have high expectations for the ship, so no real issues. The staff was friendly and helpful. The ship is seems a little dated and tired. Food and restaurant selections were not ... Read more
ETski
Member Since 2005
1 review
3,997 forum posts
4 helpful votes
Last minute cruise booked 3 day prior to leaving. Great price but only guarantee cabins left. Ended up with a Deck 8 inside. Great location close to elevators and stairs. We were a little worried at first because this cabin was under Bliss ... Read more
Helpful? Thank ETski
RichardandMark
Member Since 2009
2 reviews
312 forum posts
8 helpful votes
Mother Nature played a big part in this cruise,,,,she let us know who was boss in Peggy's Cove and calmed down later when she was satisfied. We had a group of 6....we LOVED every moment of the Cruise,,,partly because we were together,,,and ... Read more
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NorthernHiro
Member Since 2012
2 reviews
32 forum posts
7 helpful votes
This cruise was a fantastic value in terms of what we paid for cabin & gratuities. We took Amtrak from Buffalo to Penn Station, which was fun, relaxing and much less expensive than flying. We are 50 & 51 years old, fit, active, ... Read more
GailSPI
Member Since 2001
1 review
1 forum post
7 helpful votes
Sailed October 2016
We chose this cruise because we love Norwegian and the freestyle dining and because we wanted to go to New England and Canada in the fall. Upon arrival at the port we were given Canadian customs forms to fill out as we moved along the ... Read more
FrenchieMomma
Member Since 2016
1 review
5 forum posts
11 helpful votes
Sailed October 2016
This was our 30th anniversary trip and it was wonderful even if not perfect. We planned this trip with taking "zero excursions" and just enjoying the historic past of each port city - We were not disappointed. NYC is a ... Read more
kitscruises
Member Since 2016
1 review
12 helpful votes
Sailed October 2016
Our travel agent suggested this cruise line/ship when I expressed interest in a "Fall Foliage Tour" to Canada from Manhattan. From the moment we arrived in the port, we were disappointed. Horrendously long wait-time and lines at ... Read more
singram
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
we spent three nights in New York before embarking on the norwegian Gem,everything went smooth at the port we were onboard within 30mins,as soon as we arrived ,we was shown where to have lunch while our cases were brought on.Our cabin was ... Read more
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readingtricks
Member Since 2016
1 review
5 helpful votes
I love travelling with NCL, and am confident they will do their best to change any negative experience I may have while sailing. The officers on this ship are beyone excellent. They engage personally with passengers, go out of their way to ... Read more
iDamira
Member Since 2017
1 review
It was our first cruise and we loved it! We really happy we chose the Norwegian Gem. Even though this time of the year there aren't too many young people cruising, we were able to meet some young people and party together. I highly ... Read more
Locksheath
Member Since 2013
1 review
15 forum posts
4 helpful votes
Sailed October 2016
Would rate this as a 4+ Rather than just a 4 Will try to cover lots of points 1. Check in, luggage taken efficiently, in NY, in line for about 20 mins then quickly processed and on board, as we had drinks package was to be worth it ... Read more
alai64
Member Since 2014
2 reviews
19 forum posts
2 helpful votes
Sailed October 2016
My husband and I had a wonderful time on the Gem. We love the intimacy of the smaller ships. I would like to preface this review with the fact that we were staying in The Haven so my review is primarily based on the staff and services we ... Read more
Marga18
Member Since 2015
3 reviews
177 forum posts
5 helpful votes
Sailed October 2016
We had a very nice week, part of it was of course due to the fantastic late summer weather that we had. The ship has just the right size for us, not too big but not small either. Our roll call meet and greet was great fun, not only for us ... Read more
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