We chose this cruise due to the deal they offered, never thinking it was so poor. The video advertising is miss leading to say the least.
First, the food was less than mediocre. it was clearly an effort to cut corners.
The cruise population was overwhelmingly made up of elderly with walkers, scooters, canes and the feeble. with activities directed to the elderly such as bingo.
The ...
We thought this Cruise would be a good opportunity to try out NCL on a bit smaller of a ship. We liked that it was a 10 days and had lots of ports. Embarkation was easy & fairly quick. We tried to bring our luggage on by ourselves but were told three times we couldn't because of the size. Our two bags were not oversized. WTH? Then upon entering the terminal we saw several people with the same ...
There's a first time for everything and this was our first time of many to come! It was a family reunion of sorts with about 20 of us. We met up every night (when not doing excursions or Specialty Dining) for dinner at Summer Palace. Delicious food and drinks there and everywhere we went! The staff in every restaurant and venue were amazing!
The ship's talent was second to none. Enjoyed the ...
-(EVERYTIME)
-Room services orders takes over an hour+
- Food is horrible barley cooked poor selection of food choices. Food taste like rubber. This should be more focus than anything especially when you go to a cruise over 7 days long!
-Lack of customer services
-Lack of waiters attention in restaurant you pay money. For example Brazilian steak restaurant our waiter so us only once. ...
We chose the cruise because we’ve travelled with NCL several times and we had found the food, service and quality superb. We’d been in the Haven on the Jade and considering it’s an old ship we were so impressed with the service and quality. So we decided as we have toddler, going in the Haven would be a great ease to us. We spent 13k on a 10 day cruise. The itinerary changed multiple times before ...
This cruise was booked at 2Wks notice, so no prior planning or in depth research on the Cruise Line or the Ship, first time with both.
We had a “Mini-Suite”, really a glorified balcony. Layout, really quirky, as everyone tends to say about the cabin. A real lack of power sockets.. and you have to hunt them down. 2 in the whole cabin area.
Food and staff on the ship, no problem at all, we ...
I will start with the bad..
-Cabin bathroom are super small. Can't change in them so if you're traveling with anyone but a spouse..good luck
-Biergarten was clearly mislabeled because this represents nothing what a beer garden should be. Nothing on tap, and miniscule selection of beer. Nothing here is exclusive to the ship so it makes going up to it pointless unless you want to deal with the ...
Disorganized crew. Restaurant maitre'd and serving staff did not know the menus. Bar staff did not know basic cocktail terms (neat, up, dry, etc). Food in MDR and buffet looked good, tasted blah (knives in buffet were so dull every time that I could cut neither an Eggs Benedict English muffin nor a carved slice of roast beef). That said, both the food and the service in the specialty restaurants ...
We had a fabulous cruise but thought we only had 1 tender port...we had 3 and each one was a total disaster. people were lined up for as much as 2 hours waiting for a tender with no communication from the ship. same thing happened on a bus excursion - 2 buses had an accident but no one told the guests so we sat there for 90 minutes waiting.terrible communication definitely need some guest ...
We chose this cruise because of the many ports visited which larger ships cannot provide. The NCL Sun was nicely refurbished a couple of years ago and it shows. Nevertheless, it is an older ship without the latest technology onboard. Internet is rather slow, and they still take food orders manually. Cabins are not spacious as the newer ships. Public areas smaller than new ships.
Being a ...