We booked this cruise last-minute, and got 2 inside staterooms next to one another (not connecting) for my family of 5: 2 30-something adults and 3 children ages 3, 6, and 9.
Cabins: They were adequate, but very small. Even with 2 rooms, it was a TIGHT fit. Our steward was efficient, and we didn't spend much time in our rooms anyway.
Food: Food was good. The buffet had good food, and I liked ...
I was very unhappy with the customer service provided on the Norwegian Jade. My boyfriend and I were treated very rudely by the staff on the ship. We spoke to a manager in Mandara Spa and I was asking questions regarding the thermo-spa package. She was busy reading a piece of paper and responded to my questions while looking at the paper. I continued to speak to her and waited to see if she would ...
NCL should receive accolades for their care of my daughter and her service dog "Sketch". From the moment we booked, we had excellent care. There are so many special considerations when traveling with a dog and the Access Representative was on top of everything including special requests. She made island access appear easy, and knew every port and their requirements.
The guests were made ...
We have sailed with NCL over 10 times. We usually enjoy the cruise immensely, but the Jade was disappointing. This is not stopping us from sailing again on the Jade, but I will bring my own pillow next time! The atrium was smaller that the Jewel and the furniture was very uncomfortable. When we first sat down, we were surprised how the chairs had no give to the cushions. Our bed in the inside ...
I chose this cruise because of our Fantastic previous cruise with the Norwegian Pearl going to Alaska, and we wanted another memorable, amazing experience.
It comes down to this: I am a gambler. My primary reason for cruising is gambling and drinking. I only play roulette.
1. On my last cruise, one of the two roulette tables was broken
2. I only gambled on the first day. I lost ...
Let me first start out by saying that this cruise was the prime example that Fancy doesn't always mean quality..... The Norwegian Jewel which is clearly not a new ship - exceeded our expectations by far!
Let's start with the PROS:
Crew: The staff was so friendly and accommodating. Whatever we needed - we got it. We loved the washy washy guitar man in the dining rooms!!!!
FOOD: The ...
We decided due to the reviews to sail Norwegian Cruise lines this go around. We decided to ask some friends to cruise with us, and unfortunately it was a bit of a disappointment for us. I have cruised 5 times and my wife now 3 times. Our guests had cruised a couple of times. The ship was decent, appointed and nice looking. It is cast as a "Freestyle" cruise and we had hoped for more from it. ...
This was our first Norwegian cruise. We have cruised 9 times before of various cruise lines. I have to say I like the size of the ship. It seemed easier to get around on. However, it was rocky. I do not know if it was the size of the ship, or if something was not working properly.
We took our whole family, including our 5 year old grad daughter. She had a blast with the kids program! What a ...
Our cruise included my DH, 5 year old daughter and myself. (5 months pregnant at the time) Overall we had a nice time. The Sky is definetely not a "party ship" but at the time that is exactly what we wanted.
EMBARKATION:Smooth, quick, no complaints here.
ROOM: Our room had a queen sized bed and rollaway sofa for our daughter. It was twin sized and she loved helping fold and unfold it every ...
First time cruisers, 52 and 38, but sailed with a friend who rated the NCL as below Princess as he said it reminded him of a WAL-MART of Cruises. Oh well, all of us have one of those friends.
Flew from El Paso to Houston, Limo to the dock or about 45 minutes to Houston Port or LA PORTE, Tx This is an industrial port, and Check in took forever. Hot day and the crew was out giving out orange juice ...