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Sail Date: October 2017
The embarking process a nightmare. We stood in line for 1.5hrs. When we finally boarded the ship there was no warm friendly greetings only vague directions. through out the cruise the food was consistently cool or cold. The scrambled eggs ... Read More
The embarking process a nightmare. We stood in line for 1.5hrs. When we finally boarded the ship there was no warm friendly greetings only vague directions. through out the cruise the food was consistently cool or cold. The scrambled eggs each and every morning was yellow water with yellow chunks.final day for brkft no more turkey sausage . We work out daily, there is NO locker room to shower or anything after working out. There is no private steam room or saunas. The hot tubs looked filthy. entertainment: Live band every single day was bad idea we wanted to listen to a DJ bc she/they can not sing every song we cruisers like to hear.The disembarking process (having to get tickets) is a horrible ide. Arriving to Cuba at 5p bad idea. It was dark and did not feel safe enough to walk around independently.aft the Tour of Havana /bad Read Less
1 Helpful Vote
Sail Date: October 2017
My husband and I cruised on the Escape in 2016. We had such a great time we rebooked the same cruise again in 2017. This cruise was scheduled to be an Eastern Caribbean cruise to St. Thomas, Tortola and Nassau. The itinerary changed to ... Read More
My husband and I cruised on the Escape in 2016. We had such a great time we rebooked the same cruise again in 2017. This cruise was scheduled to be an Eastern Caribbean cruise to St. Thomas, Tortola and Nassau. The itinerary changed to Western Caribbean following Hurricane Irma. Despite the change we enjoyed the cruise. Following Hurricane Irma we heard many other passengers re-booked on this sailing and the ship was packed. We definitely felt the ship was more crowded during this cruise. The ship mainly felt over crowded in the pool area and places like O'Sheehan's. Otherwise we were able to find quiet places on the ship if we wanted to. Cabin: we stayed in an interior room centrally located on Deck 11. It was the typical interior cruise room. The bathroom shower did have a door vs curtain which was nice. The location worked well for us as we were only a few floors away from activities on 6, 7, 8 Place and the main deck with the pool and Garden Café. We had the option to walk when the elevators were busy. Drinks/Bars: we had booked the cruise with the drink package Perk, we thought the Perk was worth it, even though we had to pay the service charge. We had a few favorite bars: Tobacco Road's bar tender's were the best. Marasiol (sp) was our favorite! Tobacco Road has liquor options that are not avail at other bars - but it does not have the ability to make any frozen drinks. If you are interested in a frozen drink the 5 O'clock somewhere bar is close by. Vibe Public is a fun place to hang out, it is disconnected from the main pool area. Bartender Bong keeps it exciting with his magic tricks and shot o'clock! District Brewery had an excellent selection of beers. Atrium Bar made quality drinks. Dining: We enjoyed breakfast at Taste/Savor. These restaurants were not as busy as the Garden Café Buffet and everything we ordered was delicious. I would highly recommend the pound cake French toast for anyone with a sweet tooth. The smoked salmon bagel was also a favorite. The Garden Café Lunch Buffet was impressive given it's selection of Indian and Asian food. Other food options were average. We also ate at O'Sheehan's. Food and service there were hit or miss. We mainly enjoyed the open faced sandwiches and prime rib there. For Dinner we primarily ate in the Manhattan room. We enjoyed the entertainment during dinner and the service was very good. The last evening we ate appetizers at the a la cart restaurant Food Republic. We would only return to that restaurant for the sushi, everything else we tried was just good and the service was fair. Although I did like the ability to order electronically. Waterslides: we again enjoyed the Aqua Loop and Aqua Racer. This year the staff were more strict with the Aqua Racer rules. Many staff wouldn't let riders connect their tubes and staff were giving people warnings who fell off their tubes that they would be banned if they did it again. The Aqua Loop still does not allow any jewelry or anything on your body other than your swimsuit. Staff were consistently checking pockets this year. Ropes Course: this cruise seemed to experience more wind. When the wind speed got above a certain speed OR when there was lightening in the area the ropes course was closed. The course seemed to be closed more than it was open this time and the 3rd level needed to be repaired, so it was closed the whole cruise. This was a disappointment as we really enjoyed the course during our prior cruise. Entertainment: The 80's and Glow parties were packed and full of energy. We brought 80's outfits and white/neon outfits to add to the fun. Staff will paint your face for the Glow party if you show up early. The line grew fast and staff couldn't get through the whole line, but again this was a full sailing. Ports: Roatan, Honduras: we booked a tour with Victor Bodden Tours. This was a great decision. The tour was private and affordable. We decided where we wanted to go/what we wanted to do. We would recommend visiting Victor's Monkey business and snorkeling at Half Moon Bay. Harvest Caye, Belize: the island is beautiful but small, not much to do but loaf on the beach. If that is what you want to do then it is the perfect place. The biggest complaint is that the drink package does not apply to any bars on the island. We brought a water bag, filled it with ice and ordered some extra beers before leaving the ship since we had the drink package. Some of the bars have the aluminum beer bottles that you can reseal. They worked great to transport in our water bag onto the island. If you walk to the end of the island where the private villas are the beach wasn't as crowded. We returned to the ship for lunch and went back to beach in the afternoon. The island had cleared out. Late in the afternoon there were probably less than 10 people still on the island. Costa Maya: the port had plenty activities. we enjoyed walking around for a few hours but chose not to leave the port Cozumel: we had visited a few times and chose to stay on the ship While we enjoyed our cruise in 2016 a little more,we still had a great time on this sailing. For us Norwegian continues to have a great balance of fun activities and parties along with relaxation. We are able to stay active and indulge in delicious food/drinks. Feel free to check out our vacation video from this trip if you are thinking about sailing on the Escape: https://youtu.be/pt0g8-LGdyg Read Less
2 Helpful Votes
Sail Date: October 2017
All of our previous cruises have been with Carnival. This was our first with Norwegian. Originally, this was a cruise to the Caribbean, but due to the hurricanes that hit the areas, it was changed to Roatan, Bay Islands, Honduras, Harvest ... Read More
All of our previous cruises have been with Carnival. This was our first with Norwegian. Originally, this was a cruise to the Caribbean, but due to the hurricanes that hit the areas, it was changed to Roatan, Bay Islands, Honduras, Harvest Caye, Belize, Costa Maya, Mexico, and Cozumel, Mexico. We took excursions in Honduras and Cozumel. The one in Cozumel was to Mayan Ruins. If your budget allows, I recommend at least a balcony room. While on the ship, it allows you some private time where you can sit out on the balcony while the ship is moving. The shows were excellent with my favorite being "After Midnight." Some other shows were: The Mersey Boys, The Brat Pack, Marva Hicks, Darryl Williams, and a number of other groups, singers, and entertainers. There were shows that ranged from family to adult. There is not shortage of things to do on board. There was a large variety of food choices. I experienced with various foods and most of them, I enjoyed. Most meals were complimentary. Some meals came with an 18% service charge. Comparing the two cruise liners I traveled on, I was disappointed that on the Norwegian Escape, there is a $200 plus charge per person if you want to use the sauna/steam room/spa. I was not about to spend an extra $400 for a few hours in a sauna. On every Carnival ship I traveled, they had a sauna and eucalyptus steam room at no extra cost. All of the workers on Norwegian were friendly and professional. If you choose to take an excursion, I recommend using a company like Trip Advisor and read reviews and do the research. You will save a lot of money. Your cruise ship gets you by guaranteeing if you book the excursion through them, you won't get left if you are not back by re-boarding time. But, they overcharge. By doing the research, you will discover creditable companies. I recommend not over packing. Bring some laundry detergent. You can always wash clothes and let them dry on the balcony just like you will with your swimming suit. Also, regularly monitor your spending/charges. For example, if you choose to treat yourself to a full massage for $225, with the 18% surcharge, you will be charged an additional $40. For every drink you request, the price includes an additional 18%. Many of their offerings attach the additional 18%. Plus, there are daily charges for having your room cleaned. The charge is per person. These things add up after a week-long cruise. Without fail, toward the end of the cruise, there is a long line of people at customer service trying to understand why their bill is so high. I love cruise and most likely will take another Norwegian cruise. Read Less
1 Helpful Vote
Sail Date: September 2017
Absolutely loved this cruise, we have been on multiple lines and multiple itineraries, this is by far our favorite ship. The room was gorgeous, spacious (as cruise cabins go), Bathroom was roomy and the cabin was laid out beautifully. It ... Read More
Absolutely loved this cruise, we have been on multiple lines and multiple itineraries, this is by far our favorite ship. The room was gorgeous, spacious (as cruise cabins go), Bathroom was roomy and the cabin was laid out beautifully. It was just myself and my wife in the cabin however, if you were to bring two children with you, the 3-4 bed layout was ideal and out of the way of beds 1-2 and you could walk around the cabin and not feel too cramped (looking at you Princess). The gym was never crowded, I was always able to get a machine. The shows were great, we loved all of the comedians, the illusionist and the "brat pack." we walked out of the "after midnight" show, really boring. The pool was adults only until 5 which was a first, if you wanted to stay away from the kids, this was easily accomplished. The waterslides were great, the ropes course was fun and thrilling. Food was comparable to other lines, smaller dining room (taste) seemed to be a bit better, would have liked to have tried some speciality restaurants but they book FAST. We rarely saw our steward RItzel (sounds like Pretzel, her words not mine) other than the first day yet our room was always spotless when we returned to it. The on board activities are what drew us back to Norwegian and this ship did not disappoint, I want to give a shout out to Andre the cruise director as he was a big part of why this ship is so fun, he genuinely enjoys his job and it translates to a relaxed and fun atmosphere, the Harry Potter trivia he puts on is one of the most entertaining trivia events I have been to. Embarkation and Disembarkation were uneventful which was a plus, the ports were as one would expect from any Western Caribbean itinerary, Cozumel is always the favorite for my wife and I, the diving is first class. Read Less
3 Helpful Votes
Sail Date: September 2017
I, like so many folks, had my Eastern Caribbean cruise cancelled by Irma. I was a bit disappointed, because I was really looking forward to going back to St. Thomas. NCL refunded me and gave me a 50% (of the total cost of my cruise) ... Read More
I, like so many folks, had my Eastern Caribbean cruise cancelled by Irma. I was a bit disappointed, because I was really looking forward to going back to St. Thomas. NCL refunded me and gave me a 50% (of the total cost of my cruise) credit. I had an itch to go cruising, so I stalked their website until I saw a good sale for the Norwegian Escape traveling out of Miami on a Western Caribbean itinerary. I booked this cruise just one week prior to its sailing and I got an amazing deal that I just couldn't pass up. Ports - Honduras, Belize (fake), Costa Maya and Cozumel. I didn't learn until I began meeting folks onboard that this sailing originally had an Eastern Caribbean itinerary. However, because of Irma's damage to many of those islands, NCL changed it to Western. Embarkation and Disembarkation - Embarkation: I took an early flight into Miami and did a B-line to the ship. They had just begun allowing folks to check-in when I arrived around 11 AM. The crowd was growing by the minute. While I wasn't due to check-in for a few hours, I hopped in line anyways. Embarkation took about an hour from curb to ship. Not bad for NCL, since they really suck at Embarkation and Disembarkation. Disembarkation: I had an earlier flight leaving Miami (11:59 AM) when we returned, and I was a little concerned about getting to the airport on time, so I opted to carry my own baggage off. I was in line to get off the ship at approximately 7 AM. At that hour, I want to say I was maybe the 20th person in line. I wasn't the only one with a before noon flight. We were set to arrive and disembark at 8 AM, but they let us get off at 7:40-7:45. I flew through Customs and out onto the curb where I hoped into a $27 cab straight for the airport. Since there was no traffic (Saturday morning), I got to the airport in less than 15 minutes. Had I known this would have happened, I would have booked an earlier flight. But back to my disembarkation experience: Unfortunately, I found myself behind this family that allowed their inconsiderate sons to play Air Hockey at 7 AM. The noise was so loud you could hear them in the Atrium, which is located a level lower. The noise was so loud, it gave me a migraine once I got in line. There were elderly people in line in wheelchairs, and you could tell by the grimaces on their faces the noise hurt their ears and hearing aids. These kid's parents didn't care. They seemed asleep at the wheel when it came to parenting or discipling their three boys. The derelict mother actually joined them in a few games. I took one for the team and asked to play when they finished a game, and I just snatched one of the pucks, preventing them from further audio carnage. I got so many high-fives and quiet thank you's as we disembarked. To whoever that family was: Shame on you!!! To NCL: Please shut down those games during disembarkation, so people like me don't have to be confrontational to rude and inconsiderate people. My room (9844) - I had a balcony on the 9th floor. I've done a few NCL cruises by this time, so this room is pretty standard. Its not the larger balcony rooms, but I didn't need large since it was just me. What I did notice was I didn't get the breeze I normally get with balconies on higher floors when we were at sea. I like to open my balcony door at night and hear the waves crash and feel the wind on my face. That experience was minimal to non-existent with this room. I think it was part the fact that I was on a lower level and part that we were going through the Gulf which was very calm with waves lower than 1 ft in height. The Ship - I really liked this ship. Like most NCL ships, it had something for everyone. I loved that there's an area (H20) where children are not allowed. Even though this sailing occurred right after Irma and during the beginning of the school year, I was SHOCKED at the number of children on the boat. It wasn't a lot to where I felt suffocated, but it was more than I was expecting. Way more. Surprised at how many folks snatched their kids out of the first few weeks of school. This ship has 3 slides - one for those who aren't that adventurous, one for those who want to squeal like a child and one for the insane. The latter is a straight drop and ends in like 5 seconds. Let's just say I stayed sane and enjoyed the other two slides immensely. It brought out my inner child. I don't believe our cruise was fully booked, because I never had a problem getting a sunbathing chair near the pool on any day, to include sea days. There were 2 pools. The salt water pool can only have adults in it during the day. Kids can come in at 6 PM. I really enjoyed this. I mostly stayed on the pool deck when I was on the boat, if I weren't eating or at a show. Dining - I mostly ate breakfast at the Garden Cafe (buffet), lunch at O'Sheehan's Neighborhood Bar & Grill, and dinner at either Savor or Taste (main dining rooms). For the first four or five nights, I ate dinner at Savor and I found the customer service lacking. I was most times a party of one and they seemed to always forget me. I'd have my food sitting over in the corner, covered getting cold, while I waited for someone to bring it to me. The one time on the final night when I went to Taste, I didn't have any of those problems. Everything was so prompt, I didn't know how quite to handle it. Everyone was so nice. Not to say the folks over at Savor weren't nice, but it was a completely polar experience. Made me wish I had gone to Taste the previous nights. The main dining rooms all have the same menu, so it really doesn't matter which one you go to when it comes to food options. I never explored any of the speciality dining options, which come at an added cost and I never went to the Manhattan Room (complimentary dining), which has a band every night. I went to the Manhattan Room on the Breakaway, the Escape's smaller fraternal twin, and wasn't impressed by it, so I didn't feel the need to visit it on this cruise. Entertainment - I must say...Andre, the Cruise Director and his team did an amazing job. I typically go into port during port days, do an excursion, go eat dinner and pass out in my room from pure exhaustion. During sea days, I sunbath all day and eat. That's it. I don't gamble and I always felt like the ship's entertainment wouldn't be... dare I say it?... not entertaining! So, I'd never go, never check anything out. But for my sailing on the Escape, boy was I wrong and I believe that's largely due to Andre, Dave and their team. I laughed and screamed and cried and looked forward to whatever audience included game, show or skit they'd do in the Atrium. They really did a good job. Their entertainment sets aside, there were quite a few good singers and bands on the boat. There was a woman and a two piece band that played poolside called A Minor Trio. They mostly played Caribbean or Caribbean themed music. Now, the lead singer was this woman with a beautiful voice. She's one of those cruise ship singers you look at and go: Why aren't you a recording artist? Her voice was insane. There was another 5-piece band called Groove Addiction from St. Lucia with a guitar player from Colombia with a female lead singer, played most nights in the Atrium. The band was amazing... I mean AMAZING, but the lead female singer? She sucked. Majorly. No matter what she sang, she sounded like a wounded, dying animal. There would be times I would listen to them and try to cancel her voice out in my head, and just hear the band, but that was impossible. The guitar players, the young guy from St. Lucia who played bass and the Colombian guy on electric, should be on the road with some A-list artist like Santana or Rihanna, because they're just that good. I mostly stayed in the Atrium before and after dinner, so whatever was going on there, I partook in. In addition, I saw the After Midnight: Broadway's Cotton Club Musical, an all black cast production. I didn't see the original Broadway production. I really enjoyed it. Solo Travelers - Dave, the Assistant Cruise Director, managed the Solo Travelers group during this cruise and he SUCKED MAJORLY. Great guy. Funny. Wildly popular. But his attitude about this group impeded him from making it great. He believes (and these are his exact words) that the Solo Traveler's Group is a "babysitting job." I felt insulted. Like... are you freaking kidding me? If anyone doesn't need to be babysat, its solo travelers! We are independent people, hence why we can travel alone. His attitude about this group was such a huge hindrance that I never even bothered meeting up with the group again after I attended the meet-up on the second night and I heard him say that. I was done. I hear from folks who were on the ship the week prior that the guy who was doing it the 9/16 sailing was amazing. I can't remember his name. If I could tell NCL anything, it would be: This group should be fun and led by someone who gets solo travelers, someone who wants to create memorable experiences among a group of unique people who likely share a lot in common. Ports - Honduras was insanely beautiful. I went to snorkel and with it having the second largest reef in the world only to the Great Barrier Reef in Australia, I had an AMAZING time. I did the Jolly Roger in Roatan – Catamaran Sailing & Snorkeling excursion, which I booked through the ship, and I can't say enough good things about it. The actual excursion was great! The food was blah. Chicken good, but rice and sides sucked. The sail was nice. Slow and since it was hot it was kind of miserable on the lower deck, but the actual snorkeling? It just doesn't get any better! I can't say enough how amazing it was. Belize was super fake. Fake island. Fake experience. Felt like we were dropped off at some low-end amusement park. Took my snorkeling gear with me with hopes that I could snorkel from the beach. Nope. Not a chance. As soon as I grabbed a beachside chair, the island's workers put up a purple flag that warned against jellyfish. As we walked the damn near mile trek from the ship to the island, I could see them in the water. I think I counted a dozen or so. While they were beautiful to look at it, I didn't trust getting in the water and then I spoke to a few folks who had gone in before the flag went up and they said the water was murky and there was nothing really to see. Bummer. So, then I tried to parasail. The woman manning the list and booth told me at 10 AM, she couldn't tell me about the 2 PM sail until the Captain returned. She told me to come back 2-3 hours later. It was so hot the day we arrived, I knew I wouldn't just hang around that long, especially after I saw the island's one small pool was full to capacity. So with that, I took my happy butt back on the boat and enjoyed the boat's pool. Before going back, I tried my hand at some shopping to feed their economy, since we were told actual Belizians "owned" the shops, but they were so over priced it was insane and I actually felt disrespected. I had one guy quote me $675 for a wooden mask. $675!! For a mask that should have cost no more than $100, he finally came down to $390 and when that didn't work he began with guilt trips on how he needed to pay his shop's rent. Unbelievable! Yeah, to say I didn't enjoy this port is an understatement. Costa Maya and Cozumel - Been there, done that. In Costa Maya, I walked by all the mostly Made in China vendors and took a $3 cab to the public beach to get $25 massages. The guy who wrangles folks to get massages inflated the price to include a $5 tip. He does the same thing for the food he sells from the restaurant directly across the street when he talks you into sitting in one of their chairs. He automatically included a 20% tip with the price. Beware of him. Nice man, but a total hustler. I ordered guacamole and it sucked. Drinks were $17 and the guacamole $10. I talked him down to $12 per drink and $9 for the guacamole.When another cruiser and I got the bill it was $37 when it should have been $31. I don't mind paying folks, but when I know they're overcharging me, I resent it. There's no way in the world a local would be charged those prices. In Cozumel I did the Starfish Sanctuary and Snorkeling excursion through the Ship. Had a great time! Great sail. Beautiful breeze. Gorgeous water. Decent snorkeling. It wasn't fair, because the whole time I was, of course, comparing it to my experience in Honduras, which was unparalleled. But honestly, it wasn't bad. The water was very choppy due to the wind, but I still had a good time. Great drinks. I walked off the boat a very happy person. Read Less
1 Helpful Vote
Sail Date: September 2017
I read many negative comments about this cruise prior to the sailing and I wasn't sure if I had made the right choice, but I can tell you i had a great time. Yes, some areas are more crowdy and some restaurant services are slower than the ... Read More
I read many negative comments about this cruise prior to the sailing and I wasn't sure if I had made the right choice, but I can tell you i had a great time. Yes, some areas are more crowdy and some restaurant services are slower than the others but there are over 4000 people on the boat! The staffs are friendly and helpful and food was definitely better than other cruise lines. I highly recommend the Moderno, the Brazilian restaurant, the food was so delicious, especially the salad bar, the service was excellent and if you are seated by the window you can watch the sunset while dining. The steakhouse is located right next to Moderno but way more popular and the service was slower than the Moderno. If I go back to the steakhouse again I would make the reservation more toward the beginning of the week than the later of the week. The Mahattan dining room service was way more better than the Savor, where the wait time for the food was just too long. Teppanaki was very entertaining and the food was good but it can be little too noisy if you are going for a quiet dinner. I wouldn't go back to the Le Bistro because the food was just average and the service was almost none existent that I almost walked out. That's not what I expected of a French restaurant. Just to get a glass of wine took forever! I bought the unlimited spa package to relax but it wasn't quiet and relaxing as I expected. The noise from the jacuzzis and the people were just irritating. The hot stone seats are limited to thirty minutes and sometimes you have to wait just to find an empty one. I paid $200 extra! It's better to get one nice massage and save money. One more thing, I've been on four cruises prior to this one, and by far this embarkation and disembarkation process was the most quickiest one ever. My family got the call to leave the ship at 8:20 and we were in taxi by 8:50! Read Less
10 Helpful Votes
Sail Date: September 2017
It was NOT love at first sight with the NCL Escape. I've never been on a cruise ship that I didn't like, but I didn't love the Escape either. There are a few noteworthy, impressive aspects of the Escape : • This is a huge ship, ... Read More
It was NOT love at first sight with the NCL Escape. I've never been on a cruise ship that I didn't like, but I didn't love the Escape either. There are a few noteworthy, impressive aspects of the Escape : • This is a huge ship, and both embarkation and disembarkation where extremely fast and smooth. • It's new and well maintained. • The NCL crew is very gracious and accommodating. Exceptionally so, really. • The 'included' food was plentiful and high quality. • Cabins are well laid out, attractive with large bathrooms and showers. • On a ship this size, there's always something to do. Activities were many, varied and a lot of fun. • At night, the back of ship has a high tech party venue that has a lot of well-planned, fun (but oh-so-crowded) parties. • NCL’s “freestyle” cruising is very enjoyable makes packing easier and lighter. It’s nice not having to dress up every night for dinner if you don’t want to. But some will not like dining next to those in shorts and t-shirts. And here’s where the Escape misses the mark: • The ship's public areas are extremely CROWDED. Always and everywhere (except in port). • Far too much of the ship has extra fees attached. • While the extra-fee venues generate revenue for NCL, they seriously take away from public areas for passengers. Many of these pay-venues are not well attended and force the masses into smaller spaces. For example, Margaritaville, a large venue with prime ship real estate was only open from 12 to 5 pm and probably had 40 tables. Never did I see more than a dozen people therein. The ship’s for-fee large thermal suite ($200 for 7 days and about half the size of the Manhattan dining room) is beautiful and overlooks the bow of the ship with beautiful panoramic views, but can only be enjoyed by those who fork over big bucks. • Relaxing public areas are few and far between. • Much entertainment was over-controlled by NCL. Almost all shows where indicating "standby" only, but for the 3 production shows I attended, the theater was never more than a third filled. Such a shame and a waste of some excellent entertainment and passengers’ cruise value. • The main Manhattan dining room consistently had music that was way too loud. Live background music is nice, but singers and shows really don't belong in a dining room. • The outside decks are very poorly designed and unattractive. There's ONE pool on board for adults that is TINY and jam-packed. There's a kid pool that many adults had to use. • The 'waterfront' is also a good idea, but too much of it is reserved for sparsely used for for-fee space. I never saw many people enjoying it. • The multi-story Ropes Course takes up A LOT of real estate, and I could count the number of people I saw using it on ONE hand and have fingers left over. • NCL has an app that is supposedly interactive with information about the ships venues and activities. It never updates and has you refer to the daily printed activity guide for most information. The account info was often WRONG. You can't book shows with it. For $10, it assigns you a phone number for calling and texting while on-board. We were a group a 10 and it's a GREAT idea for keeping in contact while onboard, but it rarely worked. Messages weren't delivered, and it couldn't find your contacts on board. Totally useless. We gave up after a day or two and asked for our money back. The staff lamented and admitted the app's many flaws. • The cabins didn't have much storage. There are no drawers, and the closet is very small and difficult to access. The skinny: NCL's Escape is big in size, but NCL’s greed is obviously much bigger and clearly their biggest priority. Royal Caribbean's big ships are more attractive and better planned with much more public space and options. The superlative staff makes most of the cramped quarters, but I always felt like I was being squeezed for space and money. Read Less
Sail Date: September 2017
We took this cruise as a last minute deal to get away from Hurricane Irma. Had a wonderful time on board. Shows were great, food way to good, and staff was friendly and hospitable. What a way to ride out the storm. The fine dining ... Read More
We took this cruise as a last minute deal to get away from Hurricane Irma. Had a wonderful time on board. Shows were great, food way to good, and staff was friendly and hospitable. What a way to ride out the storm. The fine dining was great except for the way you now get a certificate and can only choose one salad-or- soup. In the main dining room, you can order whatever you want, as much, or little, as you like. Fine dining is limited and sometimes I'd love to have a soup and salad. You have to pay extra. Not quite worthwhile when the main dining and buffet areas have such fabulous items too. The port is so easy to get around - just walk off and you're already in a fort. Jump on the free water shuttle to go to St. George's. Overall a fabulous cruise. Love NCL. Read Less
1 Helpful Vote
Sail Date: September 2017
I am very loyal to Carnival Cruise Lines because their service, food, entertainment, and itineraries are consistently outstanding. The last time (before this cruise) I cruised Norwegian was back in 2003. I was thoroughly disappointed ... Read More
I am very loyal to Carnival Cruise Lines because their service, food, entertainment, and itineraries are consistently outstanding. The last time (before this cruise) I cruised Norwegian was back in 2003. I was thoroughly disappointed with the service, the plasticware on the top deck cafeteria, and the stateroom not being made up until 2:30 in the afternoon, if made up at all during the day. I WON this cruise at a local Casino and decided to see if the cruise line had made any improvement over the past decade and a half. So, I booked the room and even though Hurricane Irma was going strong, they notified us that we were definitely heading to Bermuda. I was pleasantly surprised. The Embarkation went smoothly and quickly. The staff was friendly on land as well as on the ship. Overall, we ended up having a blast and the Service in the stateroom and dining rooms was superb. We had smooth seas and 85+ degree temperatures. Smooth sailing upon our return as well. No longer is plasticware the norm in the Garden Cafe, but silverware IS. The keep it on each individual table. The Entertainment was excellent. Musicians in all ensembles were professional and sounded great! They have LIVE MUSICIANS in most of their Stage Productions as well. We truly enjoyed all shows. The Fitness Center had decent equipment, though it was difficult to locate on the first day. The Elliptical machines were challenging, and there were only 3 exercise bikes available. The Casino was very good to us Blackjack players, though expect a smoky atmosphere if you're planning on staying for a while. The food was average at best. Everything we ate was either "just ok" or dry. The ONLY entree that was palatable was the the Prime Rib. THAT was done to perfection. Most offerings were quite salty, from soups to entrees. Our Servers was consistently professional The BATHROOMS in the stateroom are luxurious and large. There are sliding door to separate the sink from the toilet and shower. Smart design. The remainder of the room is tiny. TV selections are poor. There are 2 movie channels, a news channel, and one "TV Station" that showed mostly cartoons. Overall, we had a blast! SERVICE was EXCELLENT. Will definitely consider cruising with Norwegian again..... and maybe not even wait 15 years to do so! Read Less
1 Helpful Vote
Sail Date: September 2017
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to ... Read More
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to reserve out show times due to a very very very small theater. By the time we learned about that it was all booked! so we missed a few things... Some shows were not included (extra fee) The fact that I had to pay $15 per person to go from the dock to the center of Palma was just ridiculous! the port promise was to Palma! they should at least take you there! (since the ship docks really far from the center) The restaurant's service was extra slow on this ship (not sure why) and the meat very tough... we ended up eating at the Garden cafe most nights in order to avoid dealing not l with the slow service and tough food... (nice waiters!!!) The staff is wonderful (as always) but I felt that this cruise really over reached on the extra priced items... pay for shows, for shuttles, small theater, and the ice bar... also - no kidfree night club (they have an area called H20 outside.. very cold and windy - I went once and left after a minute - and it was FULL of kids - they do not enforce the rule) I would not recommend this particular cruise to anyone who doesn't have a lot of money... I don't, so it was very painful! ps. If you want to see all the places, know this will not be a relaxing tour (we knew that) We wanted to see as much as possible so by the end of the day we were very tired. just thought I would share that too. Read Less
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