Of all the many cruises we’ve enjoyed on ships large and small, this was by far the worst. Although the ship itself is elegant, good management was sorely lacking. We were told that the ship is always short-staffed because their people can (and do) leave without fulfilling their contracts. Well, I think incentives and bonuses might help. Keep your people happy so your customers will be treated ...
I'm an experienced cruiser who has cruised on small and large ships all over the world for the past 15 years. I chose this inter island cruise in Hawaii based on the location for my 40th birthday without the hassle "sea days" taking another cruise line across the Pacific Ocean from either California or Canada to visit Hawaii and all the islands. The perk of the ship is that is its very clean and ...
I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again.
The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...
My wife and I have been on 17 cruises including this one. On Carnival, Royal Caribbean, Holland America Line, Cunard, Viking and 4 previous NCL cruises. This one was the worst.
Lines:There were lines for everything. We had to wait at least 1 hr before a show in line to get into the theater. We couldn't even get into cavern club due to no seats yet the Spiegel tent was unused for most of the ...
This was my and my wife’s tenth cruise on NCL and was our favorite cruise line until this cruise. I started having reservations about this ship as well as the Prima after reading reviews. A lot of the complaints that people had didn’t really bother me, but I was concerned about some.
The good. We had balcony on deck 11, it was good. The housekeeper was excellent, never had to wait for room to ...
I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue.
On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...
Where do I begin:
Bad food, lack of dining space, high prices for everything including tips and surcharges. Two good restaurants: The buffet and Murano (with additional charges, expensive). The room (family room) had a drop down bunk bed. Had to get onto the bed sideways. Room very tight to move around; no real place to sit down! Safe inacessible for a short person (I am 4-11 1/2). ...
Went on this cruise because we had been on the Jade before and it was really fantastic.Hmmm well not any more really disappointing, the food was just awful and very repetitive,hardly any choice,there was just nothing that I could say I enjoyed.its really sad as I was really looking forward to it.
All the staff seemed fed up as though they didn’t want to be there,I was not happy as the toilet ...
Experience on Norwegian Getaway
Feb. 6 to 16, 2024
Pros: the bar staff in the Atrium were fantastic. The service was amazing snd the kept us laughing every time. The guests for the most part were very pleasant.
CONS: Adult only Hot Tubs were filled with kids the whole cruise.
The food at the buffet tasted like refried leftovers from the main dining room either cold or hard and dry. In ...
This was our first NCL cruise. We (wife and I) have cruised on three other lines before and are trying different lines to find the one that best suits our tastes in order to develop loyalty. We booked a last minute inside cabin. We opted not to seek an upgrade since we really liked the location of our cabin (mid ship with cabins above and below). We also declined the free at sea options since ...