Norwegian Family Cruises Reviews

We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...

First of all, Boston is not a great port. I would never sail out of there again. It was crowded and disorganized for embarkation. We were listed to register from11:30 to 12:00 which meant nothing. I would encourage others to register after 2:00 because the wait is long. The staff, for the most part were great. Our room attendant was super. The dining room staff worked very hard and seemed ...

First time on Norwegian stayed in The Haven. Highly recommend staying in The Haven even though it is not adults only. The ship was very crowded. It happened to be spring break time and there were A LOT of kids. Norwegian seems to be advertising and promoting families with kids/teens. Choose your week carefully. The excursions were okay. The Jeep and Safari in Costa Maya was very misleading. ...

Main dining room food terrible, long waits. Specially dining, food and staff very good. Have to beg for ice for the room , even after tipping Stewart when we came on board, They use to just put ice in your room at night.The Weather conditions changed our itinerary, not their fault. But I tried to cancel an excursion, I found out the Cavens had over 100 steps, since I bought the tickets awhile ...

Our family just completed a 7-day Western Caribbean Cruise on the Epic, which was also our first NCL cruise. Prior to boarding, I was absolutely terrified having read all of the recent negative reviews. Having completed the cruise, I must say the Epic gets more criticism than it deserves. Let's start with the bad: We had a later board time (I was late doing the online check-in), and ...

Well I am Sapphire level on NCL. I have also cruised with many other lines but because of my level I typically pick NCL. This is the very first time in over 45 cruises in total that we did a suite. We had a forward facing balcony suite. The room was amazing until we read the sign “balcony only available when in port” and the other sign “curtains must be closed at night”. None of this was ...

This cruise is my 23rd cruise (not all with NCL), it is my first post pandemic cruise with NCL. Our cruise to Bermuda was a much needed vacation. Booked an Aft Balcony (no regrets there). Embarkation: Received an email the night before not to arrive at my 9:30 am scheduled check in time :( but rather between 3pm and 6pm. This was upsetting as I always consider my cruise to have started the ...

Just letting anyone going on the getaway know we got to visit bermuda 1.5 days and spent the rest on the ship. We hit the worst weather going down- people vomiting everywhere- all over the ship- 28 foot swells and 75 mph winds. That mammoth ship was jumping out of the water- only to leave bermuda early and crawl home… less than 10 knots per hr and arriving in nyc early. The time didn’t add up. ...

We're not among those that are habitual cruisers. At 62, we've probably been on 15 in our lifetime. We like the convenience once in a while and just the ease of travel and leisurely feel. Have been on Cunard, RC, and Celebrity. This is our 2nd with Norwegian (first was right before pandemic in Hawaii). While I'd say the lines overall are similar, Norwegian is probably my least favorite. ...

There are going to be a lot of very negative reviews for this cruise, and there were many problems with it. There were four missed ports, an itinerary change after final deposits were made, and a lot of difficulties with ports that were visited. Additionally, the passengers on this cruise were exceptionally savvy travelers, and exceptionally sophisticated and experienced frequent cruisers with ...