Room attendant was MIA, Terrible service from bar and wait staff. Reservation system is ridiculous. Restaurants with addition fees are not worth it. The mobile app lack functionality that you want. The pool deck doesn't have enough ... Read More
We chose Norwegian based on recommendation of several friends who have had many cruises on several different Norwegian ships. One friend was very happy with the Epic ship and highly recommended it. Unfortunately i don't share the same ... Read More
Chose this Christmas cruise to bring all the grandchildren, the kids (teens) had a good time, unfortunately the ship was packed which made it difficult to move around. The ratio of passenger to SQ FT is low. Bar service was poor, cabin ... Read More
The ship is large and when at capacity like the winter holidays the service really suffers. Some may like the "Freestyle" approach of NCL, but beware that all of the a la carte activities and the automatic gratuity of $13.99 per ... Read More
Full disclosure: this was my first time on NCL and i have been on many Royal Caribbean cruises. Had this been my first cruise, I'm sure my review would be more positive. Food was great, water slides great, accomodations great. Staff ... Read More
We booked this cruise from Costco vacations, and found a pretty(sort of) cheap itinerary (even with mini-suite for a family of 3). The ship departs from Orlando, a really nice city with lots of fun theme parks. Embarkation was pretty fast ... Read More
Boarding the ship the 1st day, was organized and went well The overall food on the ship was very good. The specialty restaurants where very good! I don't think the ship has enough shows, and you need too get tickets ahead of time for most ... Read More
I have never been the one to post complaints about services or companies, but I want to inform people about the truth behind the Norwegian Cruise Line.
On December 23-30th my family and I boarded the Norwegian Escape. We were having a ... Read More
The cabin was great. The staff was great. The food was great. The ship was good (great if with kids).
We'd originally booked the Eastern Caribbean but because of hurricane damage to some of the ports, we were shifted to the Western ... Read More
We chose this ship because of the promotions, features and itinerary. Being a holiday cruise, we knew the ship would be crowded and with lots of children. But it was more crowded and louder than we expected.
The Cruise Director ... Read More
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